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Tenders

IT Service Management (ITSM) Platform

Closed
Deadline
Deadline not specified
Contract Details
Category
Restricted Procedure
Reference
010110-2026
Value
£598,136
Location
Hampshire and Isle of Wight, United Kingdom
Published
September 24, 2026
CPV Code
Project Timeline

Tender Published

February 04, 2026

Contract Start Date

October 05, 2025

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View Original
Budget
£598,136
Duration
23 months
Location
Hampshire and Isle of Wight
Type
Restricted Procedure

Original Tender Description

Ordnance Survey (OS) is Great Britain's National Mapping Service, providing the trusted location data that underpins everyday life. From transport and utilities to housing and logistics, our data supports critical infrastructure, public services, and economic growth. OS also supports the nation getting outside with the award-winning OS Maps app and other OS products, including guidebooks and physical products. OS maintains the National Map, a vast database of over 600 million geospatial features, updated 20,000 times a day. Our expertise in location intelligence helps businesses, government, and communities make smarter decisions - whether planning sustainable cities, managing climate risks, or improving connectivity - because everything happens somewhere. As part of the Department for Science, Innovation and Technology (DSIT), we are driving the future of geospatial insights, ensuring Britain remains a leader in location data, and enabling a better-connected, more efficient, and resilient nation. This contract has been awarded to Alemba Limited to provide an IT Service Management Tool to help the organisation manage the delivery of IT services to support internal staff, external suppliers and OS customers. The contract is for an initial two years with 3 optional 12-month extensions.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
010110-2026_ocds_record.json

Ordnance Survey has awarded a two-year contract, with optional extensions, to Alemba Limited for an IT Service Management Tool to support internal staff, external suppliers, and OS customers.

OCDS Release PackageDOC
010110-2026_ocds_release.json

This document details the awarded contract to Alemba Limited by Ordnance Survey for an IT Service Management Tool, outlining the buyer, awarded supplier, and contract duration.

Official PDF VersionPDF
010110-2026_official.pdf

This document is a notice confirming that Ordnance Survey has awarded a contract to Alemba Limited for an IT Service Management Tool, valued at £498,484 (excl. VAT), for an initial two years with three optional 12-month extensions.

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