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Managed Debt Collection Services

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In brief

Government Commercial Agency is procuring managed debt collection services, using a Managed Service Provider to manage FCA regulated Debt Collection Agencies in the United Kingdom. The estimated value is 780,000,000 GBP for a duration of 36 months. The deadline for submission is 27 November 2026. Notice, tender documents and submission instructions are available on find-tender.service.gov.uk.

Updated October 22, 2026

Deadline
35 days left
November 27, 2026
Contract Details
Category
Open Procedure
Reference
099957-2026
Value
£780,000,000
Location
United Kingdom
Published
October 15, 2026
CPV Code
Project Timeline

Tender Published

October 22, 2026

Deadline for Questions

November 20, 2026

Submission Deadline

November 27, 2026

Contract Start Date

March 30, 2027

View Original

Key facts

Buyer
Government Commercial Agency
Estimated value
£780,000,000
Deadline
35 days left
CPV Code
66170000 — Financial consultancy, financial transaction processing and clearing-house services
Procedure
Open procedure
Lots
Divided into lots
Source
UK Find a Tender Service
Budget
£780,000,000
Duration
36 months
Location
United Kingdom
Type
Open Procedure

Original Tender Description

This framework is for the provision of Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
099957-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
099957-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
099957-2026_official.pdf

No summary available for this document.

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