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Project Petra - Enterprise End User IT and Infrastructure

Open
Deadline
331 days left
February 22, 2027
Contract Details
Category
Restricted Procedure
Reference
028181-2026
Value
£793,000,000
Location
Inner London - West, United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

March 26, 2026

Deadline for Questions

February 15, 2027

Submission Deadline

February 22, 2027

Contract Start Date

February 22, 2027

Budget
£793,000,000
Duration
68 months
Location
Inner London - West
Type
Restricted Procedure
75
Quality Score/100
Good

Original Tender Description

The BBC is seeking to procure enterprise end user IT and infrastructure services. The service will bring together support of End User technology for over 30,000 BBC staff and extended workforce at any given time across the group, in over 200 BBC locations around the globe, and the support of over 6,000 network devices, 1,500 virtual and physical services in the underlying technology infrastructure. The service will include email; collaboration tools; end user device support; server and network support; service desk and onsite support; and application management. Many of the services directly underpin critical production workflow and playout services. The successful supplier is expected to play a key role in projects to consolidate technology and to drive automation across the BBC, delivering long term savings, and the estimated contract value reflects this potential scope. The cost of delivering our day to day services is expected to be a small proportion of the total potential contract value.

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Requirements & Qualifications

16 requirements across 5 categories

Submission (2)
Mandatory (1)
Compliance (8)
Technical (3)
Financial (2)
SUBMISSION REQUIREMENTS2
--[Specific submission requirements, including format and content, will be detailed in the tender documents.]
--[Deadline for submission: 2027-02-22T00:00:00+00:00]
MANDATORY EXCLUSION GROUNDS1
--[Specific grounds for exclusion will be detailed in the tender documents.]
ELIGIBILITY REQUIREMENTS8
--[Bidders must be able to provide enterprise end user IT and infrastructure services.]
--[Bidders must have the capacity to support over 30,000 BBC staff and extended workforce globally.]
--[Bidders must have the capacity to support over 6,000 network devices.]
TECHNICAL CAPABILITY REQUIREMENTS3
--[Detailed technical requirements for email, collaboration tools, end user device support, server and network support, service desk and onsite support, and application management will be provided.]
--[Requirements for supporting critical production workflow and playout services.]
--[Requirements for technology consolidation and automation initiatives.]
FINANCIAL REQUIREMENTS2
--[The estimated contract value is 793,000,000 EUR.]
--[Bidders must demonstrate financial stability and capacity to deliver services over 68 months.]

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Documents

No processed documents available for this tender.

Documents will appear here once they are downloaded and analyzed.

75
Good

Tender Quality Score

This tender for enterprise IT and infrastructure services is generally well-structured with a clear description and substantial estimated value. However, it lacks specific evaluation criteria and details on document content, impacting its overall quality.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, including a clear CPV code and a defined procedure. The estimated value is disclosed, and there are no immediate flags for disputes. The deadline, while long, is noted as potentially short in the AI extraction, but the provided date is in the future. The absence of a 'reveal date' is a minor omission.

Missing reveal date
Clarity80/100

The description of the required services is comprehensive, detailing the scope of end-user technology support, infrastructure, and specific service areas. The AI-extracted requirements provide a good overview of expected capabilities. However, the lack of specific evaluation criteria means bidders cannot fully understand how their proposals will be assessed.

No evaluation criteria specified
Completeness70/100

Key information such as the title, reference, organization, estimated value, contract duration, and submission deadline are present. The description is detailed. However, the absence of any content or summaries for the four attached tender documents is a significant gap, preventing a full assessment of completeness.

No document content available
Fairness85/100

The tender is structured as a 'Restricted' procedure, which implies a pre-selection of bidders, potentially limiting competition. However, the core requirements are objective and based on capacity and service delivery. The estimated value is disclosed, and the criteria, once detailed, are expected to be objective. The lack of specific company tailoring is positive.

Practicality65/100

The tender specifies a contract start date and duration. Financing information is not explicitly detailed, and the AI flags 'No e-submission', which is a significant drawback for modern procurement. The availability of document URLs is not confirmed.

No e-submission
Document URL not confirmed
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and deadlines are populated logically. There are no reported disputes or suspensions. The contract start date aligns with the submission deadline, indicating good internal consistency.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, or innovation focus. It is also not indicated as EU funded. This suggests a lack of emphasis on sustainability criteria.

Not green procurement
No social criteria

Strengths

Clear and comprehensive service description
Substantial estimated contract value
Detailed AI-extracted requirements
Logical data consistency

Concerns

Missing specific evaluation criteria
No document content available
Potential lack of e-submission
Limited explicit sustainability focus

Recommendations

1. Provide specific evaluation criteria to enhance clarity and fairness.
2. Upload content or summaries for all tender documents.
3. Clarify the e-submission process and platform.

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