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Tenders

Provision of Travel Agency Services

Closed

Updated October 09, 2026

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 12, 2026
Contract Details
Category
Services
Reference
165004
Value
€400,000
Location
Latvia
Published
February 05, 2026
CPV Code
Evaluation Criteria
Financial Proposal EvaluationPrice
Technical Proposal EvaluationTechnical
Project Timeline

Tender Published

February 05, 2026

Deadline for Questions

March 05, 2026

Submission Deadline

March 12, 2026

Tender Opening

March 12, 2026

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Key facts

Estimated value
€400,000
Deadline
Expired
CPV Code
63000000 — Supporting and auxiliary transport services; travel agencies services
Procedure
Open procedure
Budget
€400,000
Duration
48 months
Location
Latvia
Type
Services
62
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€688,479
Avg. Bids
2.9
Competition
Low
SME Winners
99%
498 tenders analyzed

Original Tender Description

Provision of Travel Agency Services

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65%
Estimated Win ProbabilityModerate Fit

This tender presents a moderate competition opportunity for experienced travel agencies. The key to winning lies in demonstrating robust technical capability, a competitive financial offer, and a clear understanding of the contracting authority's needs for business travel management. While social value and innovation are not explicitly requested, excelling in core service delivery and potentially offering value-added services can create differentiation.

Key Winning Messages

Reliable and Efficient Business Travel Management: We will provide a seamless and cost-effective travel solution for the Latvian Association of Local Governments, ensuring compliance and traveler satisfaction.

Expertise in Corporate Travel: Our proven experience in managing business travel for similar organizations guarantees a high level of service and understanding of your specific needs.

Key Opportunities
Lack of specified evaluation criteria allows for strategic emphasis on core strengths.
The estimated value and duration suggest a need for a stable, long-term partner.
The focus on business trips implies a need for efficient booking and reporting.
Key Challenges
Absence of explicit evaluation criteria makes it difficult to prioritize bid elements.

Assume a balanced evaluation between technical capability and financial offer. Focus on exceeding minimum requirements in all stated technical areas and present a highly competitive financial proposal. Document all capabilities thoroughly to address potential implicit evaluation.

Potential for high competition from established players in the Latvian market.

Thoroughly research potential competitors. Focus on clear differentiation through service quality, reporting capabilities, or dedicated account management, even if not explicitly requested.

Ideal Bidder Profile
An established travel agency with a proven track record in corporate travel management, specifically for public sector or large organizations. The ideal bidder possesses strong relationships with airlines and insurance providers, a streamlined booking and reporting system, and a dedicated team experienced in handling business travel requirements. They should also have a solid financial standing and be proficient in using electronic procurement systems.
Key Requirements
Meeting mandatory exclusion grounds
Meeting eligibility requirements
Demonstrating comprehensive travel agency services capability
Demonstrating ticket booking services for business trips capability
Demonstrating travel insurance services for business trips capability
Submitting a compliant technical proposal
Submitting a compliant financial proposal
Timely submission via EIS
Key Discriminators
Proactive reporting and cost-saving analysis for business travel.
Dedicated account management with deep understanding of public sector travel needs.
Streamlined booking process with a user-friendly platform.
Exceptional customer service and support for travelers.
Social Value Opportunities
While not explicitly required, consider a commitment to supporting local businesses or sustainable travel options where feasible, and highlight this as an added value in the technical proposal. For example, 'Commitment to exploring and recommending sustainable travel options where practical and cost-effective.'
Bid Focus Areas
Technical Capability (Comprehensive Travel Agency Services, Ticket Booking, Travel Insurance)

Provide detailed evidence of past performance, systems, and personnel expertise. Showcase a robust booking platform and a comprehensive insurance offering. Quantify service levels where possible (e.g., average booking time, issue resolution time).

Financial Proposal

Offer competitive pricing that reflects value for money. Consider tiered pricing or volume discounts if applicable. Ensure transparency in all fees and charges.

Recommendations6
Thoroughly Review Exclusion and Eligibility Criteria
CriticalHigh effort

Scrutinize 'Iepirkuma priekšmeta prasības, 1.versija' for all mandatory exclusion grounds and eligibility requirements. Ensure all documentation is complete, accurate, and submitted in the correct format to avoid immediate disqualification.

Avoids disqualification.
Develop a Robust Technical Proposal Addressing All Service Areas
CriticalHigh effort

Detail capabilities for comprehensive travel agency services, ticket booking for business trips, and travel insurance. Provide concrete examples of past successful delivery, relevant accreditations, and the technology/processes used. Emphasize efficiency, reliability, and compliance.

Maximizes score for technical capability.
Highlight Value-Added Services Beyond Minimum Requirements
HighMed effort

Even without explicit innovation requirements, identify and articulate any value-added services that can benefit the Latvian Association of Local Governments. This could include advanced reporting, dedicated account management, or proactive travel policy compliance support.

Creates competitive advantage.
Ensure Flawless Submission via EIS
CriticalMed effort

Familiarize the bid team with the Latvian Electronic Procurement System (EIS) well in advance of the deadline. Conduct practice submissions if possible and allocate sufficient time for uploading all documents to avoid last-minute technical issues.

Ensures bid is received on time.
Prepare a Competitive and Transparent Financial Proposal
HighMed effort

Develop a pricing structure that is both competitive and clearly demonstrates value for money. Avoid hidden fees and ensure all costs associated with the services are transparently presented in the financial proposal.

Enhances attractiveness of the bid.
Consider Incorporating Sustainable Travel Options
MediumLow effort

While not mandated, subtly integrate a commitment to exploring and recommending sustainable travel options where feasible and cost-effective. This can be a positive differentiator without significant additional effort.

Potential positive perception.
Competitive Positioning
Position the bid as the most reliable and efficient partner for managing the Latvian Association of Local Governments' business travel needs, emphasizing a deep understanding of their operational requirements and a commitment to cost optimization and traveler well-being.

Competitors

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Requirements & Qualifications

10 requirements across 5 categories

Submission (3)
Mandatory (1)
Compliance (1)
Technical (4)
Financial (1)
SUBMISSION REQUIREMENTS3
--Proposals must be submitted by the deadline: 2026-03-12T11:00:00.
--Proposals must be submitted via the Latvian Electronic Procurement System (EIS).
--Bidders must submit both a technical proposal and a financial proposal.
MANDATORY EXCLUSION GROUNDS1
--Bidders must meet the exclusion criteria specified in the tender documents.
ELIGIBILITY REQUIREMENTS1
--Bidders must meet the selection criteria specified in the tender documents.
TECHNICAL CAPABILITY REQUIREMENTS4
--Bidders must be capable of providing comprehensive travel agency services.
--Bidders must be capable of providing ticket booking services for business trips.
--Bidders must be capable of providing travel insurance services for business trips.
FINANCIAL REQUIREMENTS1
--Bidders must submit a financial proposal that meets the requirements specified in the tender documents.

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Documents

2 documents available with AI summaries

Iepirkuma priekšmeta prasības, 1.versijaPDF
165004_PD.ANY_1_1_1_20260205050446.pdf -- 95.8 KB

This document specifies the procurement requirements, including exclusion and selection criteria, technical and financial proposal requirements, and the evaluation methodology for a tender concerning travel agency services.

Nolikums "Ceļojumu aģentūras pakalpojumu nodrošināšana"DOC
Ceļojumu aģentūras pakalpojumi.edoc.bin -- 141.5 KB

This document contains the regulations for a public procurement tender (ID LPS 2026/01) for the provision of travel agency services, including ticket booking and travel insurance for business trips, with a submission deadline of March 12, 2026.

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62
Good

Tender Quality Score

This tender for travel agency services demonstrates good procedural transparency with an open process and electronic submission, but is significantly hampered by restricted document access and the critical absence of specified evaluation criteria.

Score Breakdown

Legal Compliance70/100

The tender adheres to basic legal requirements with an open procedure, reasonable submission deadline, and WTO/GPA characteristics. However, the broad CPV code, restricted document access, and the absence of clear evaluation criteria raise significant concerns regarding transparency and equal treatment, which are fundamental to procurement law.

•Broad CPV code (63000000)
•Restricted document access
Clarity65/100

The tender's title, description, and basic requirements are clearly stated. However, the critical absence of specified evaluation criteria makes it difficult for bidders to understand how their proposals will be assessed, significantly impacting overall clarity.

•Missing evaluation criteria
Completeness60/100

Most essential information, including title, organization, value, duration, and deadlines, is provided. However, the completeness is compromised by restricted document access and the critical omission of specific evaluation criteria, which are vital for a comprehensive tender package.

•Restricted document access
•Missing evaluation criteria
Fairness50/100

The open procedure, disclosed estimated value, reasonable deadline, and support for electronic submission contribute positively to fairness. Nevertheless, the restricted document access and the lack of specified evaluation criteria are severe impediments to ensuring equal opportunity and transparent competition among bidders.

•Restricted document access
•Missing evaluation criteria
Practicality75/100

The tender scores well on practicality due to its support for electronic submission via the Latvian Electronic Procurement System (EIS) and clear specification of the contract duration. While a specific contract start date is not provided, this is a minor detail. Restricted document access could pose a practical challenge.

•Restricted document access (potential practical hurdle)
Data Consistency70/100

Most key fields are populated, and dates are logical and consistent. However, there is a notable inconsistency between the summary of Document 3, which mentions "evaluation methodology," and the explicit flag indicating "No evaluation criteria specified." The automated check's "No e-submission" flag is an error, as the tender explicitly states E-Procurement.

•Inconsistency regarding the presence of evaluation criteria
Sustainability20/100

The tender does not include any explicit requirements or considerations related to green procurement, social aspects, or innovation. It is also not EU-funded, which often drives higher sustainability standards.

•No green procurement
•No social criteria

Strengths

Open procedure, promoting competition
Disclosed estimated value
Reasonable submission deadline (35 days)
Electronic submission (E-Procurement) via EIS
Clear description of services

Concerns

Restricted document access
Missing specific evaluation criteria
Broad CPV code (63000000)
Lack of sustainability focus
Inconsistency in evaluation criteria information

Recommendations

1. Ensure full and unrestricted access to all tender documents for all potential bidders.
2. Clearly define and publish the specific evaluation criteria and methodology to ensure transparency and fairness.
3. Consider incorporating sustainability (environmental, social, innovation) criteria into future tenders.

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