Version 1.0. Published: 16 July 2026
1.1 The Tendly platform (tendly.eu) and the Tender-as-a-Service offering ("TaaS") are operated by Portal Publisher OÜ (trading as Tendly), a private limited company (osaühing) incorporated in Estonia, registry code 12319362, registered office Kolde pst 23, 10412 Tallinn, Estonia ("Tendly", "we", "us").
1.2 Contact for anything in these Terms: info@tendly.eu.
2.1 These Terms and Conditions (the "Terms") apply when you request TaaS through the Tendly website, including by submitting a TaaS intake or interest form. They govern that request and the onboarding phase that follows, and they describe the main principles on which the service is provided. If you approach Tendly through another channel (for example by email), these Terms apply once Tendly has referred you to them and made them available to you, before assessment begins.
2.2 These Terms are not the service contract. TaaS itself is provided only under a separate written TaaS Client Services Agreement (the "Agreement") signed by your company and Tendly. The Agreement contains the complete and binding service terms, including the exact fee schedule. These Terms summarise the main principles the Agreement implements; if these Terms and a signed Agreement differ, the Agreement prevails.
2.3 You accept these Terms by ticking the acceptance box, or submitting the request form, where these Terms are presented. You accept them on behalf of the company you represent, and in these Terms "you" means that company. These Terms are available at a stable address on the Tendly website and can be downloaded, saved, and printed.
3.1 TaaS is a managed public-tender service. Under an Agreement, Tendly, using commercially reasonable efforts:
3.2 You are always the bidder, never Tendly. You decide whether and how to participate in any tender (alone, in a consortium, or as a subcontractor); nothing is submitted without your approval; you sign the contract applicable to your role; and you deliver your contracted share of the awarded work. Tendly never bids in its own name, never contracts with a contracting authority, and never delivers awarded work.
3.3 TaaS is non-exclusive: you remain free to pursue tenders on your own or through others. Under the Agreement, the success fee remains due on tenders Tendly surfaced or supported for you that you go on to win.
3.4 Out of scope: delivery of the awarded work, legal representation before tribunals or courts, and negotiation with contracting authorities beyond bid submission and clarification support.
4.1 The steps are:
4.2 No obligation before signature. Requesting TaaS does not oblige you to sign an Agreement, and does not oblige Tendly to offer one. Tendly may decline an engagement, for example where your profile or markets fall outside Tendly's coverage, where the one-client-per-tender principle (clause 6) stands in the way, where mandatory procurement exclusion grounds appear to apply, or for capacity reasons.
4.3 The onboarding phase is free of charge. Until an Agreement is signed, Tendly does not prepare bids for you, and you owe Tendly nothing. No fee can arise under these Terms alone.
5.1 TaaS pricing has two parts, designed to keep Tendly's incentives aligned with yours:
5.2 Beyond the subscription there is no retainer, no per-tender charge, and no kill fee: bid preparation is not charged separately, however many bids we prepare together, and a bid that is withdrawn or not won costs you nothing beyond the subscription.
5.3 The subscription starts only when an Agreement is signed and runs while the Agreement is in force, so the onboarding phase remains free of charge (clause 4.3). The invoicing details are set out in the Agreement.
5.4 The success fee is a percentage of the value of the contract you win (your own contracted share, excluding VAT). The percentage declines as the contract value grows, so larger contracts carry a lower rate, and a minimum fee may apply to small contracts where the Agreement so provides. The exact fee schedule, calculation mechanics, and payment terms are set out in the Agreement, so you see and agree the precise numbers before any fee can arise.
5.5 Framework agreements and dynamic purchasing systems: appointment or admission alone costs nothing. The success fee applies only to the actual call-off contracts you win under them. On any contract won through Tendly, extension and option periods count as contract value only when and to the extent actually exercised. Estimated or maximum values never count.
5.6 The success fee falls due when the awarded contract is signed (for call-offs: when the call-off is placed or awarded; for extensions and options: when exercised), not when you bid. An award that is annulled or cancelled before the contract is signed (or the call-off placed) carries no fee.
5.7 All fees, including the subscription, are exclusive of VAT, which is added where applicable law requires.
6.1 Tendly does not knowingly provide TaaS bid-preparation support to more than one bidder in the same tender procedure. A procedure is allocated to the client who first confirms to Tendly that it will pursue it, as recorded in Tendly's engagement records; Tendly declines the same procedure for any other client and does not disclose the existing engagement.
6.2 This principle may lead Tendly to decline a specific tender, or an entire engagement, for you.
7.1 Public procurement outcomes are decided by contracting authorities. Tendly works to a professional standard but does not guarantee that any tender will be won, that opportunities exist in your segment, or that every relevant opportunity will be identified.
7.2 Anything you receive before an Agreement is signed (including fit assessments or example opportunities) is indicative information, not a commitment and not legal advice.
8.1 TaaS is a business-to-business service for companies and other undertakings. It is not offered to consumers.
8.2 You confirm that you act on behalf of a business, that you are authorised to represent it, and that the information you provide is accurate, complete, and yours to share, including any personal data in it (for example contact persons or key experts).
8.3 Participation in public tenders is subject to eligibility and exclusion rules (for example Article 57 of Directive 2014/24/EU and national equivalents such as §95 of the Estonian Public Procurement Act). Responsibility for the accuracy of your company's eligibility and qualification information rests with you.
9.1 Tendly uses AI systems in tender discovery, qualification, and bid preparation. Under the Agreement, AI-generated content in bid documentation is reviewed by a qualified human expert before delivery to you, and Tendly keeps a per-bid record of material AI use and shares it with you.
9.2 Tendly does not train AI models on client-identifiable content.
10.1 Non-public information you share with Tendly when requesting TaaS is kept confidential for 5 years, used only to assess and set up the potential engagement, and disclosed only to persons who need it and are bound to confidentiality.
10.2 You likewise keep confidential, on the same basis, any non-public information Tendly shares with you during this phase.
10.3 Tender material published by a contracting authority is not confidential.
11.1 Portal Publisher OÜ processes the personal data you submit through the website and the TaaS intake (for example your name and contact details) as controller, in accordance with Regulation (EU) 2016/679 (GDPR). Details are set out in the Tendly privacy policy: https://tendly.eu/privacy.
11.2 Under the Agreement, where Tendly processes personal data contained in your bid materials (for example CVs of key personnel), Tendly acts as your processor under the data processing addendum included in the Agreement.
12.1 The Tendly platform, its tender data, AI systems, templates, playbooks, methodologies, and know-how are and remain the exclusive property of Tendly. These Terms grant you no licence to any of them beyond ordinary use of the website and the TaaS intake.
12.2 Under the Agreement, the final bid documents prepared for you are assigned to you on delivery, with Tendly's background IP embedded in them licensed to you to bid for the relevant tender and to perform the resulting contract.
13.1 These Terms govern the request and onboarding phase only; liability under an Agreement is governed by that Agreement.
13.2 To the extent permitted by law, Tendly's aggregate liability arising out of or in connection with these Terms and the phase they govern is limited to €5,000, and neither party is liable to the other for indirect or consequential loss, lost profits, lost revenue, or lost tender revenue or opportunity.
13.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Estonian law, including liability for intentional breach or gross negligence (an advance exclusion of liability for intentional breach being void under §106 of the Estonian Law of Obligations Act) or for fraud.
14.1 Tendly may update these Terms from time to time. The version published on the website when you submit a TaaS request applies to that request. The version and publication date at the top of these Terms identify the current version.
14.2 Changes to these Terms do not change a signed Agreement.
15.1 These Terms are governed by Estonian law.
15.2 The parties first attempt to resolve any dispute by good-faith negotiation. Failing that, disputes are subject to the exclusive jurisdiction of Harju County Court (Harju Maakohus), Estonia.
15.3 These Terms are made in English, and the English text governs any translation.
15.4 If any provision of these Terms is or becomes invalid or unenforceable, the remaining provisions remain in effect.
15.5 Neither party may assign its rights and obligations under these Terms without the other's written consent, except that Tendly may assign them to an affiliate of Tendly on written notice.
Portal Publisher OÜ (trading as Tendly)
Kolde pst 23, 10412 Tallinn, Estonia
Registry code 12319362
info@tendly.eu