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Tenders

Rural Mobility Fund Pilot Bus Operator

Open
Deadline
7 days left
April 03, 2026
Contract Details
Category
Open Procedure
Reference
020395-2026
Value
£250,000
Location
Cumbria, United Kingdom
Published
March 19, 2026
Organization
CPV Code
Project Timeline

Tender Published

March 06, 2026

Deadline for Questions

March 27, 2026

Submission Deadline

April 03, 2026

Contract Start Date

June 04, 2026

Budget
£250,000
Duration
12 months
Location
Cumbria
Type
Open Procedure
75
Quality Score/100
Good

Original Tender Description

Cumberland Council is procuring a contract for the delivery of a new Digital Demand Responsive Transport (DDRT) Scheme with funding from the Department of Transport (DfT).The proposed DDRT service will form part of the Rural Mobility Fund (RMF) Pilot and aims to improve rural connectivity across Cumberland. This initiative is intended to provide flexible, digitally enabled transport solutions for communities that currently have limited or no access to conventional public transport services. Operators will be expected to: i. Deliver high-quality bus services for the duration of the contract, ensuring all services are properly registered with the Traffic Commissioners. ii. Exercise all necessary skill, care, and diligence in the provision of the services at all times. iii. Take all reasonable steps to prioritise passenger comfort and safety. iv. Ensure that all legally required licences, approvals, registrations, permits, insurances, and related obligations are obtained and maintained throughout the contract period. The DRT Model will: i. provide flexible, reliable access to essential services, employment, education, and leisure. ii. Complement rather than compete with existing fixed-route bus and rail services. iii. Improve connectivity and accessibility for rural communities. iv. Support an integrated, customer-focused public transport network under the Cumberland GO brand. The service operates as a hybrid model, combining fixed timetables with a controlled demand-responsive element. The Council proposes to enter into the contract for an initial term of 1 year/12 months with the successful tenderer. There are 2 optional extensions available of [up to] 12 months each. It is up to the council whether or not to implement these optional extensions. If the contract runs for the initial term only it will end on 4th June 2027. The total contract value is £250000 (including any optional extensions, potential uplifts, inflation and VAT). If the council implements the 2 optional extensions, the contract will end on 4th June 2029. This figure is indicative only as the extension periods and uplifts are not guaranteed. If the council implements an extension or uplift, this will be confirmed with the successful supplier in advance. If the services to be provided are VAT exempt then VAT cannot be charged by the successful supplier. For further details and to access the tender documents use our online procurement portal, The Chest https://www.the-chest.org.uk You must be registered on The Chest to be able to view the opportunity and submit a tender. Registration is free. Ensure you read and understand the Invitation to Tender (ITT) and its appendices before completing the tender documents. Clarification questions can be asked on The Chest messaging section. You should take note of the deadlines in the Procurement Timetable, which is in the ITT. All bids must be received electronically via The Chest by the deadline stated in the Invitation to Tender (ITT). Any clarifications about the tender must be sent via messaging on The Chest by the deadline stated in the ITT.

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Requirements & Qualifications

18 requirements across 5 categories

Submission (3)
Mandatory (1)
Compliance (2)
Technical (10)
Financial (2)
SUBMISSION REQUIREMENTS3
--All bids must be received electronically via The Chest.
--Bids must be received by the deadline stated in the Invitation to Tender (ITT).
--Clarification questions must be sent via messaging on The Chest by the deadline stated in the ITT.
MANDATORY EXCLUSION GROUNDS1
--[No specific exclusion grounds mentioned in the provided text]
ELIGIBILITY REQUIREMENTS2
--Must be registered on The Chest.
--Must read and understand the Invitation to Tender (ITT) and its appendices.
TECHNICAL CAPABILITY REQUIREMENTS10
--Deliver high-quality bus services for the duration of the contract.
--Ensure all services are properly registered with the Traffic Commissioners.
--Exercise all necessary skill, care, and diligence in the provision of the services at all times.
FINANCIAL REQUIREMENTS2
--Total contract value is £250,000 (including any optional extensions, potential uplifts, inflation and VAT).
--If the services to be provided are VAT exempt then VAT cannot be charged by the successful supplier.

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Documents

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75
Good

Tender Quality Score

This tender for a Rural Mobility Fund Pilot Bus Operator is generally well-structured, with clear objectives and a defined scope. However, it lacks specific evaluation criteria and details on document content, impacting completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, including a clear CPV code and an open procedure. Deadlines are provided, though their reasonableness is subjective without knowing the full ITT. No disputes are noted. The primary concern is the lack of explicit mention of regulatory compliance beyond basic service registration.

Clarity80/100

The description of the Digital Demand Responsive Transport (DDRT) scheme is clear, outlining the objectives, expected operator responsibilities, and the hybrid model. The requirements for service delivery are well-defined. However, the absence of specific evaluation criteria leaves some ambiguity on how bids will be assessed.

No evaluation criteria specified
Completeness70/100

Most basic information is present, including title, organization, estimated value, and contract duration. The submission deadline and contract start date are specified. However, the lack of accessible tender document content is a significant gap, preventing a full assessment of completeness.

No document content available
Fairness85/100

The tender uses an open procedure and an e-procurement portal, promoting fairness. The estimated value is disclosed. Requirements are generally objective, focusing on service delivery. There are no obvious signs of tailoring to specific companies.

Practicality65/100

The use of an e-procurement portal (The Chest) for submission is positive. However, the lack of direct access to tender documents within the provided summary and the absence of explicit financing information (beyond the total value) reduce practicality. The contract start date is provided.

No document content available
Missing financing information
Data Consistency90/100

Key fields such as title, reference, organization, value, and dates are populated. There are no noted suspensions or disputes. The dates provided for contract start and duration are logical.

Sustainability50/100

The tender does not explicitly mention green procurement, social aspects, or innovation. It is not indicated as EU funded. This suggests a limited focus on sustainability criteria.

Not green procurement
No social criteria

Strengths

Clear description of the DDRT scheme and objectives
Use of an e-procurement portal for submission
Defined CPV code and open procedure
Disclosure of estimated value and contract duration

Concerns

Lack of accessible tender document content
Absence of specified evaluation criteria
Limited information on sustainability aspects
Potential for short submission deadline (subjective)

Recommendations

1. Provide direct links or summaries of key tender documents for better accessibility.
2. Clearly define the evaluation criteria to ensure transparency and fairness in the selection process.
3. Consider incorporating specific sustainability or innovation requirements to align with broader policy goals.

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