Original Tender Description
The Health and Safety Executive (HSE) intends to go to market for a supplier to provide calibration, maintenance, logistics, and support services for a wide range of measurement instruments and protective equipment used by inspectors, specialists, and scientists across Great Britain. This notice provides an overview of the scope of services and expectations to inform potential suppliers ahead of the formal tender process. The contract is expected to run for an initial three-year period, with options to extend for up to two additional one-year periods.
SERVICE OVERVIEW: HSE relies on calibrated equipment to support regulatory activity, scientific work, and enforcement action, including evidence that may be scrutinised in court. The supplier will be responsible for delivering a reliable, accredited, and auditable calibration service, ensuring equipment is available, and fit for purpose at all times.
SCOPE OF SERVICES:
Calibration and Maintenance: Delivery of a managed annual calibration programme; calibration-on-request services; maintenance, functional checks, PAT testing, and consumable replacement; use of UKAS-accredited laboratories where required; immediate reporting of failures; provision of digital calibration certificates.
Equipment Exchange Programme: Management of an annual equipment exchange programme. Storing and managing spare calibrated equipment belonging to HSE and overseeing dispatch, return, and re-issue to minimise operational disruption.
Logistics and Transport: Secure packaging, collection, storage, and delivery of equipment, including compliance with legislation governing the transport of dangerous goods. Approximate space required for current storage needs is 10 cubic metres.
Online Systems and Data: A secure, accessible web-based portal enabling calibration requests, asset management, tracking, certificate access, and automated reminders; role-based access for approximately 50-100 users; daily backups; data export or API functionality.
Support and Contract Management: Helpdesk support for users; a designated contract manager; quarterly performance reviews; provision of management information; monitoring against agreed key performance indicators.
COMPLIANCE AND ASSURANCE: Suppliers must demonstrate compliance with recognised standards including ISO 9001, ISO 45001 and ISO/IEC 17025 (or equivalent), support audits and legal scrutiny, and accept that HSE retains ownership of all equipment and data.
WHAT HSE IS SEEKING: HSE is seeking a supplier with proven technical competence, strong digital and logistics capability, and a proactive, customer-focused approach to service delivery and continuous improvement. Please see Annex 1 for an estimated list of the types of equipment requiring storage, calibration and maintained.
ANNEX 1
Electrical Test Equipment Fluke 87 Multimeter
Electrical Test Equipment Fluke 867B Graphical Multimeter
Electrical Test Equipment Fluke 62 Infrared Thermometer
Electrical Test Equipment Fluke 1507 Insulation Resistance Tester
Electrical Test Equipment Kewtech Multi-function Tester
Electrical Test Equipment Kewtech KT64 Multitester
Electrical Test Equipment Kyoritsu Leakage Clamp
Electrical Test Equipment Martindale Fuse Finder
Electrical Test Equipment Martindale Voltage Indicator & Proving Unit
Electrical Test Equipment Combi Check RS Voltage Tester
Electrical Test Equipment Wander Lead
Electrical Test Equipment Surtronic Duo
Electrical Test Equipment Force Gauge
Electrical Test Equipment Digital Tachometer
Electrical Test Equipment Tachometer
Gas & Environmental Monitoring Drager Pac
Gas & Environmental Monitoring Drager Accuro Sampling Pump
Gas & Environmental Monitoring Drager Tubes
Gas & Environmental Monitoring MSA Altair
Gas & Environmental Monitoring MSA Self Rescuer
Gas & Environmental Monitoring Neotronics Impact Pro Gas Analyser
Gas & Environmental Monitoring GMI Gas Surveyor
Gas & Environmental Monitoring Gas Surveyor 3
Gas & Environmental Monitoring ToxiRAE Pro CO2
Gas & Environmental Monitoring Mini 900D Dose Rate Monitor
Gas & Environmental Monitoring T401 Contamination Monitor
Gas & Environmental Monitoring Exploranium MiniSPEC
Gas & Environmental Monitoring Portable Gamma Exploranium Spectrometer
Gas & Environmental Monitoring Testo Digital Thermometer
Gas & Environmental Monitoring Testo Surface Probe
Gas & Environmental Monitoring Testo Immersion Probe
Gas & Environmental Monitoring Testo 417
Gas & Environmental Monitoring Testo 625 Temp & Humidity
Gas & Environmental Monitoring Kestrel Pocket Weather Meter
Gas & Environmental Monitoring Wind Speed Indicator
Gas & Environmental Monitoring DryCal Lite Primary Flow Meter
Gas & Environmental Monitoring TSI 4146 Primary Calibrator
Gas & Environmental Monitoring Thermal Mass Flowmeter
Gas & Environmental Monitoring Miniair Junior
Gas & Environmental Monitoring Safe Air Tester F300
Sound, Vibration & Light CEL Sound Level Meters (various)
Sound, Vibration & Light CEL Acoustical Calibrator
Sound, Vibration & Light Illuminance / Lux Meter (Konica Minolta T10)
Sound, Vibration & Light Dust Lamp / 100W Kit
Sound, Vibration & Light LED Magnetic Lamp
Sound, Vibration & Light LED Pistol Light
PPE & Rescue Baltic Lifejackets
PPE & Rescue Cap Lamps & Chargers
PPE & Rescue Savox Self Rescuer
PPE & Rescue Scott Phantom Safety Visor
Tools & Accessories Insulated Tool Set
Tools & Accessories Insulating Rubber Mat
Tools & Accessories Steel Rule
Tools & Accessories Supa Rule Line Height Meter
Tools & Accessories Lockout Kit
Tools & Accessories Clulite Lamp
Tools & Accessories Foot Control for Transcriptor
Tools & Accessories Smoke Cannisters
Tools & Accessories Ventilation Smoke Tubes