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Tenders

Sociological research on passenger satisfaction with regional public transport and travel habits

Open
Deadline
3 days left
April 07, 2026
Contract Details
Category
Services
Reference
168612
Value
€24,800
Location
Riga, Latvia
Published
March 19, 2026
CPV Code
Project Timeline

Tender Published

March 19, 2026

Deadline for Questions

March 31, 2026

Submission Deadline

April 07, 2026

Tender Opening

April 07, 2026

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Budget
€24,800
Duration
Not specified
Location
Riga
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€54,868
Avg. Bids
2.2
Competition
Low
SME Winners
99%
3,568 tenders analyzed

Original Tender Description

Sociological research on passenger satisfaction with regional public transport and travel habits

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65%
Estimated Win ProbabilityModerate Fit

This tender for a sociological study on public transport satisfaction requires a meticulous approach to cost management and a clear demonstration of research expertise. Bidders must prioritize a competitive yet compliant pricing strategy and highlight their experience in similar large-scale surveys to secure this contract.

Key Winning Messages

Delivering high-quality, actionable insights on passenger satisfaction within budget.

Expertise in robust sociological research methodologies tailored to public transport.

Key Opportunities
Lack of specified evaluation criteria allows for a strong focus on demonstrating technical merit and value.
The estimated value suggests a significant project, allowing for a comprehensive research approach.
The absence of explicit requirements for green or social aspects means these can be presented as added value if strategically aligned.
Key Challenges
Strict exclusion ground for exceeding the maximum contract price.

Conduct thorough cost analysis and build in contingency, but ensure the final bid remains below the maximum. Consider phased approaches or value engineering if necessary.

Lack of specified eligibility, technical, financial, and submission requirements creates ambiguity.

Proactively address these areas in the proposal by providing comprehensive details on team qualifications, methodologies, financial stability, and submission process, assuming a high standard is expected.

Absence of specified evaluation criteria makes it difficult to optimize the bid.

Assume a balanced evaluation of price and technical merit. Focus on clearly articulating the value proposition and the quality of the proposed research methodology.

Ideal Bidder Profile
A research firm with a proven track record in conducting large-scale sociological surveys, particularly within the public sector or transportation domain. They should possess strong data analysis capabilities, a robust understanding of Latvian public transport, and a demonstrated ability to manage projects within strict budgetary constraints.
Key Requirements
Contract price must not exceed the maximum specified in the regulations.
Demonstrated capability in conducting sociological studies.
Understanding of regional public transport passenger satisfaction and travel habits in Latvia.
Key Discriminators
A highly detailed and robust research methodology that clearly outlines how passenger satisfaction and travel habits will be measured and analyzed, providing actionable insights for the contracting authority.
A strong understanding of the Latvian regional public transport landscape, demonstrated through case studies or expert team profiles.
A clear and concise presentation of findings, potentially including visual aids or interactive dashboards, that go beyond a standard report.
Social Value Opportunities
Propose to include a component in the study that specifically investigates the impact of public transport accessibility on vulnerable groups (e.g., elderly, disabled, low-income individuals), framing it as an enhancement to understanding overall passenger satisfaction and a contribution to social inclusion.
Bid Focus Areas
Price

Submit a bid that is highly competitive and demonstrably below the maximum contract price, while ensuring it covers all costs and allows for a reasonable profit margin. This is a critical factor for avoiding exclusion.

Technical Proposal (Methodology & Expertise)

Develop a detailed and rigorous research methodology that addresses all aspects of passenger satisfaction and travel habits. Highlight the expertise of the research team, their experience with similar projects, and their understanding of the Latvian context. Emphasize data collection techniques, analysis methods, and reporting formats.

Recommendations6
Strictly Adhere to Maximum Contract Price
CriticalHigh effort

Conduct a thorough cost breakdown and ensure the final proposed contract price is comfortably below the stated maximum. Any bid exceeding this limit will be automatically excluded.

Avoids mandatory exclusion.
Develop a Robust and Detailed Research Methodology
HighHigh effort

Since evaluation criteria are not specified, assume a strong emphasis on the quality and feasibility of the research approach. Outline clear objectives, sampling strategies, data collection methods (surveys, interviews), analytical techniques, and reporting formats. Demonstrate how the study will yield actionable insights.

Maximizes potential score for technical merit.
Showcase Expertise in Latvian Public Transport
HighMed effort

Highlight any prior experience or specific knowledge the bidding team has regarding the Latvian regional public transport system, its passengers, and their habits. This can be demonstrated through team profiles, case studies, or a deep understanding of the context within the proposal.

Builds credibility and trust with the contracting authority.
Proactively Address Unspecified Requirements
HighMed effort

Given the lack of detailed eligibility, technical, financial, and submission requirements, provide comprehensive information in these areas. Assume the contracting authority expects a high standard and detail your company's qualifications, financial stability, and submission process clearly.

Reduces ambiguity and demonstrates preparedness.
Integrate Social Value Element
MediumLow effort

While not explicitly required, consider subtly integrating a social value element into the research design, such as focusing on accessibility for vulnerable groups, to demonstrate a broader understanding of public transport's societal role.

Adds value and potentially differentiates the bid.
Contingency Planning for Cost Overruns
HighMed effort

Build a reasonable contingency into the budget to account for unforeseen research challenges or scope creep, without exceeding the maximum contract price. This ensures project completion within budget.

Ensures project feasibility and avoids financial strain.
Competitive Positioning
Position the bid as offering the best balance of rigorous research quality and cost-effectiveness, emphasizing the ability to deliver actionable insights that directly address the contracting authority's objectives, all while strictly adhering to the price cap.

Competitors

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Requirements & Qualifications

5 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (1)
Financial (1)
SUBMISSION REQUIREMENTS1
--Not specified.
MANDATORY EXCLUSION GROUNDS1
--If the tenderer's proposed contract price exceeds the maximum contract price specified in the regulations, they will be excluded from further participation in the procurement.
ELIGIBILITY REQUIREMENTS1
--Not specified.
TECHNICAL CAPABILITY REQUIREMENTS1
--Not specified.
FINANCIAL REQUIREMENTS1
--Not specified.

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Documents

3 documents available with AI summaries

Iepirkuma priekšmeta prasības, 1.versijaPDF
168612_PD.ANY_1_1_1_20260319145833.pdf -- 98.2 KB

This document outlines the requirements for a tender concerning a sociological study on public transport passenger satisfaction and travel habits, including exclusion conditions, selection criteria, technical and financial proposal requirements, and evaluation criteria.

Iepirkuma nolikumsDOC
Nolikums_AD2026_11_Pasazieru_apmierinātibas_p... -- 116.7 KB

This document contains the tender regulations for a sociological study on passenger satisfaction with regional public transport and travel habits, issued by Valsts SIA “Autotransporta direkcija”.

Main tender pageHTM
index.html

This document contains the basic data for tender AD 2026/11, a sociological study on passenger satisfaction with regional public transport and travel habits, with a submission deadline of April 7, 2026.

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75
Good

Tender Quality Score

This tender for a sociological study on public transport passenger satisfaction is generally well-structured, with clear basic information and a reasonable timeline. However, it lacks detailed eligibility, technical, and financial requirements, and the document access is restricted, impacting fairness and completeness.

Score Breakdown

Legal Compliance75/100

The tender adheres to basic legal requirements with a clear procedure, proper CPV code, and no reported disputes. Deadlines appear reasonable. The main concern is the potential for restricted document access, which could be a legal compliance issue if it hinders full participation.

Restricted document access may hinder full legal compliance.
Clarity80/100

The title and description of the sociological study are clear. However, the absence of specified evaluation criteria and detailed eligibility, technical, and financial requirements leaves significant ambiguity for potential bidders.

No evaluation criteria specified.
Eligibility, technical, and financial requirements are not specified.
Completeness70/100

Most basic information is present, including title, reference, organization, estimated value, and deadlines. However, crucial details regarding eligibility, technical capabilities, financial standing, and submission requirements are missing, significantly impacting the completeness of the tender documentation.

Eligibility requirements not specified.
Technical capability requirements not specified.
Fairness85/100

The tender is conducted via e-procurement, and the estimated value is disclosed. However, the 'Restricted document access' flag raises concerns about full document access for all potential bidders. The lack of specified objective criteria for evaluation also impacts fairness.

Restricted document access.
No evaluation criteria specified.
Practicality65/100

The tender is marked as 'E-Procurement', suggesting e-submission is likely. However, the absence of a specified contract start date and duration makes it difficult for bidders to plan effectively. The lack of detailed financial requirements also impacts practical proposal preparation.

Missing contract start date.
Missing contract duration.
Data Consistency90/100

Key fields such as title, reference, organization, and deadlines are populated. There are no reported suspensions or disputes. The dates provided (Reveal, Submission, Opening) are logically ordered.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation within the provided tender information. The tender is not indicated as EU funded.

No green procurement mentioned.
No social aspects mentioned.

Strengths

Clear title and description of the study.
Proper CPV code and NUTS code provided.
E-Procurement indicated.
Reasonable submission deadline.

Concerns

Lack of detailed eligibility, technical, and financial requirements.
Restricted document access.
Absence of specified evaluation criteria.

Recommendations

1. Provide full access to all tender documents.
2. Clearly define eligibility, technical, financial, and evaluation criteria.
3. Specify contract start date and duration.

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