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Bishopshalt School - Cleaning Tender

Open
Deadline
126 days left
July 31, 2026
Contract Details
Category
Open Procedure
Reference
014341-2026
Value
£1,440,000
Location
Outer London - West and North West, United Kingdom
Published
March 20, 2026
Organization
CPV Code
Project Timeline

Tender Published

February 17, 2026

Deadline for Questions

July 24, 2026

Submission Deadline

July 31, 2026

Contract Start Date

July 31, 2026

Budget
£1,440,000
Duration
36 months
Location
Outer London - West and North West
Type
Open Procedure
61
Quality Score/100
Good

Original Tender Description

Bishopshalt School: We aim to be a self-improving school, in which all members of our community can say we provide our children with an outstanding education that fulfils their potential. Bishopshalt opened in 1907 when Middlesex County Council established Uxbridge County School (our original name). The school now occupies the site and grounds of a former Victorian mansion and its name was taken from the house where, for 500 years, the Bishops of Worcester rested or halted in their own property while making frequent trips to and from London. Bishopshalts story is one of continuing growth and success; at first, as a grammar school and, since 1977 as a comprehensive school. Much of the main part of the school building dates from the 1950s when the school grew to take four forms of entry each year. It has been a popular local secondary school and in the 1970s expansion to five forms of entry brought another building programme. Following the high demand for places, further growth took place in 1989 when the first six forms of entry arrived. An important ingredient in achieving growth and success is the quality of the teachers. Further information regarding the School can be obtained here: https://www.bishopshalt.hillingdon.sch.uk/ Tender information: The successful tenderer will be required to provide excellent cleaning services at Bishopshalt School, which has 1290 pupils and 114 teaching and support staff. The contract term being tendered for 3 years, from 01/08/2026 – 31/07/2029. There is an option for a further extension period for up to two additional years to 31/07/2031. The contract offers an excellent opportunity to review and propose enhancements to the current cleaning services at the school. This includes both core term time cleaning and periodic deep cleaning throughout the year. The school is keen to secure a high quality cleaning service whereby its students are able to enjoy excellence in education, supported by excellently kept facilities. Cleaning services here are currently delivered in house and therefore the school has a keen focus on ensuring a smooth TUPE transfer process for the current in house staff. The school expects both a tightly managed service and high levels of productivity to be delivered by the cleaning staff at all times, and the school expects a management style delivered by the successful contractor that supports, encourages and develops the cleaning staff. Bishopshailt School views its cleaning provider and their staff as integral members of the school community who serve as a proactive set of eyes and ears across the site. Beyond the essential cleaning scope, personnel are expected to take ownership of the environment by identifying and immediately reporting maintenance issues, such as faulty locks or plumbing leaks, to the site team to mitigate potential safety hazards before they escalate. We demand the same high level of robust safeguarding and child safety awareness from our outsourced partners as we do from our own directly employed staff, ensuring a secure and protective environment for every student. This commitment to safety extends to the technical execution of their duties, where staff must demonstrate advanced health and safety knowledge and maintain safe working practices at all times. The ideal service delivery achieves a delicate balance where the cleaning team remains discreet and invisible, yet remains exemplary in both conduct and appearance whenever they are visible to students, staff, or visitors. Ultimately, Bishopshalt School requires a partner with a proven track record of proficiency and unwavering reliability to ensure these high standards are met consistently every day. The school is not obliged to accept the lowest price submitted for this tender, rather the school is keen to secure best value from this contract and to deliver best value to its students. Innovative and creative ideas as to how the cleaning services can be developed and improved, will be welcomed. The school seeks a contractor that is keen to work in partnership and who will deliver to its highest abilities, at all times. Competitive Flexible Procedure This procurement will be run under the Competitive Flexible Procedure. This will follow a two stage approach, with stage 1 being the Procurement Specific Questionnaire (PSQ). Here a minimum of 5 candidates (or less, in the event less than 5 meet the minimum criteria) and a maximum of 10 candidates, will progress to stage 2. Any selection of tenderers will be based solely on the criteria set out for the procurement and a minimum score of 60% must be achieved. Selected tenderers will then be invited to stage 2, the Invitation To Tender (ITT). Here, the evaluation of tender response will be set as 35% price and 65% quality. Value of contract: The annual value of the current contract is £240,000 Therefore, the value of this contract is £1,200,000 The contract shall be a fixed price contract with invoices raised monthly to the school. Additional requirements and information: •The school has a minimum requirement for a contractor’s employers liability and public liability insurances of £5 million •The minimum annual turnover that your company must have achieved to be considered for this opportunity is £1 million •There are incumbent cleaning staff currently within the Local Government Pension Scheme •The cleaning services are currently run in house •The client reserves the right not to appoint in conclusion to this tender project For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Uxbridge:-School-cleaning-services./TGF7N5EPV6 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/TGF7N5EPV6

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Requirements & Qualifications

29 requirements across 5 categories

Submission (4)
Mandatory (1)
Compliance (1)
Technical (20)
Financial (3)
SUBMISSION REQUIREMENTS4
--Complete and submit a Procurement Specific Questionnaire (PSQ) for Stage 1.
--Submit a tender response for Stage 2 (Invitation To Tender - ITT) if invited.
--Respond via the Delta eSourcing portal.
MANDATORY EXCLUSION GROUNDS1
--None explicitly stated in the provided text.
ELIGIBILITY REQUIREMENTS1
--Achieve a minimum score of 60% in Stage 1 (Procurement Specific Questionnaire - PSQ) to progress to Stage 2.
TECHNICAL CAPABILITY REQUIREMENTS20
--Provide excellent cleaning services.
--Review and propose enhancements to current cleaning services.
--Provide core term time cleaning.
FINANCIAL REQUIREMENTS3
--Hold Employers Liability Insurance of at least £5 million.
--Hold Public Liability Insurance of at least £5 million.
--Achieve a minimum annual turnover of £1 million.

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61
Good

Tender Quality Score

This tender clearly articulates the need for cleaning services with a strong emphasis on quality and social aspects. However, its practical execution is severely hampered by the complete absence of accessible tender documents and several critical data inconsistencies.

Score Breakdown

Legal Compliance65/100

The procedure type is described, and the CPV code is correct. No disputes are noted. However, the lack of explicit mandatory exclusion grounds and the absence of actual tender documents are significant legal compliance risks. The procedure name 'Competitive flexible procedure' is somewhat vague for a tender of this value.

Missing explicit mandatory exclusion grounds.
Vague legal definition of 'Competitive flexible procedure' for the contract value.
Clarity75/100

The service description and technical requirements are very clear and detailed. Evaluation criteria for Stage 2 (35% price, 65% quality) are specified. However, detailed evaluation criteria for Stage 1 (PSQ) are missing, and the 'Divided into Parts' characteristic is not explained.

Lack of detailed evaluation criteria for Stage 1 (Procurement Specific Questionnaire - PSQ).
The 'Divided into Parts' characteristic is mentioned but not elaborated upon.
Completeness60/100

While basic information is present, the complete absence of actual tender documents is a critical deficiency. There are multiple inconsistencies in dates (submission deadline, contract start) and ambiguity regarding the estimated value's duration. The 'Liable Person' field is empty.

Complete absence of actual tender documents (4 documents listed but no content).
Multiple date inconsistencies (submission deadlines, contract start date).
Fairness55/100

The complete lack of accessible tender documents is a severe fairness issue, as bidders cannot properly assess the opportunity or prepare a response. The missing detailed criteria for Stage 1 also impacts transparency and objectivity. Requirements do not appear tailored to a specific company.

Complete lack of accessible tender documents.
Missing detailed evaluation criteria for Stage 1 (PSQ).
Practicality50/100

Electronic submission via Delta eSourcing is supported. However, the complete absence of actual tender documents makes it practically impossible for any bidder to prepare and submit a compliant response. No direct URL for tender documents is provided, and the contract start date is inconsistent.

Complete absence of actual tender documents, rendering the tender practically unworkable.
No direct URL provided for accessing tender documents.
Data Consistency55/100

Multiple date inconsistencies exist, including conflicting submission deadlines and contract start dates. There is also ambiguity regarding the estimated value's duration (36 months in basic info vs. £1.2M which implies 5 years in description). The 'Divided into Parts' characteristic is not consistent with the description implying a single contract.

Conflicting submission deadlines (Basic Info vs. AI-extracted).
Inconsistent contract start date (Basic Info vs. Description).
Sustainability75/100

While no explicit green procurement criteria are mentioned, the tender demonstrates a strong focus on social aspects, including TUPE transfer, staff development, safeguarding, and child safety awareness. Innovation is also explicitly encouraged.

No explicit green procurement criteria.

Strengths

Clear and detailed service requirements and expectations.
Strong emphasis on social aspects (TUPE, staff welfare, safeguarding).
Explicit encouragement for innovation and creative ideas.
Transparent evaluation weighting for Stage 2 (35% price, 65% quality).
Support for electronic submission via Delta eSourcing portal.

Concerns

Complete absence of accessible tender documents.
Multiple inconsistencies in dates and estimated value duration.
Lack of detailed evaluation criteria for Stage 1 (PSQ).
Vague legal definition of the 'Competitive flexible procedure'.
Missing explicit mandatory exclusion grounds.

Recommendations

1. Immediately upload all necessary tender documents and ensure they are accessible to potential bidders.
2. Rectify all inconsistencies in submission deadlines, contract start dates, and clarify the duration associated with the estimated contract value.
3. Provide clear and objective evaluation criteria for the Procurement Specific Questionnaire (PSQ) to ensure fairness and transparency.

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