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Tenders

Ordering of security services for the Estonian History Museum from 01.10.2026-30.09.2029

Open
Deadline
13 days left
April 17, 2026
Contract Details
Category
Research
Reference
307837
Value
€497,939
Location
Estonia
Published
March 25, 2026
CPV Code
Evaluation Criteria
Bid cost100%
Project Timeline

Tender Published

March 25, 2026

Deadline for Questions

April 10, 2026

Submission Deadline

April 17, 2026

Tender Opening

April 17, 2026

Contract Start Date

September 30, 2026

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Budget
€497,939
Duration
Not specified
Location
Estonia
Type
Research
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€100,264
Avg. Bids
2.6
Competition
Low
SME Winners
87%
624 tenders analyzed

Original Tender Description

The purpose of the public procurement is to order security services for two objects of the Estonian History Museum. The procurement is not divided into lots, as it concerns a single object. Dividing into lots (manned and technical security services) would lead to unreasonably high costs and security risks if different companies provided the security services.
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70%
Estimated Win ProbabilityModerate Fit

This tender for security services at the Estonian History Museum requires a strong focus on meeting mandatory technical and eligibility criteria, particularly regarding the project manager's qualifications and experience. A winning bid will leverage a clear understanding of the museum's unique needs and demonstrate a commitment to reliable, high-quality service, even without explicit evaluation criteria for price or quality.

Key Winning Messages

Reliable and Experienced Security Partner for Cultural Heritage

Unwavering Commitment to Museum Security and Operational Continuity

Proactive Risk Management and Seamless Service Delivery

Key Opportunities
The absence of explicit evaluation criteria for price and quality suggests that meeting all mandatory requirements flawlessly and demonstrating a clear understanding of the client's needs will be paramount.
The requirement to visit the site and sign a confirmation presents an opportunity to gain deeper insights into the museum's specific security challenges and tailor the bid accordingly.
The tender explicitly states that the contract is not divided into parts to avoid 'unreasonable costs and security risks' if different providers are involved. This highlights the client's preference for a single, integrated security solution.
Key Challenges
The lack of specified evaluation criteria makes it difficult to optimize the bid for scoring. The focus must be on exceeding minimum requirements and demonstrating superior value.

Thoroughly analyze the draft contract (DOCUMENT 1) and the 'Pakkumuse esitamise ettepanek' (DOCUMENT 2) to infer the client's priorities. Emphasize reliability, experience, and a deep understanding of museum security needs in the bid narrative, even if not explicitly scored.

The mandatory site visit and confirmation requirement could be a bottleneck if not managed efficiently, and also presents a risk of disqualification if not completed correctly.

Schedule the site visit and confirmation signing as a top priority immediately after bid release. Ensure the designated representative is fully briefed and authorized. Document the visit thoroughly.

The estimated value of €497,939.11 over a 3-year period (assuming 36 months) translates to approximately €13,831 per month. Bidders must ensure their pricing is competitive yet profitable, considering the reserve mentioned.

Develop a detailed cost breakdown in Form 3, accounting for all service elements, overheads, and a buffer for the contracting authority's reserve. Benchmark pricing against similar public sector security contracts.

Ideal Bidder Profile
An established security service provider with a proven track record in public sector contracts, specifically within cultural institutions or similar sensitive environments. The bidder must possess a highly qualified project manager meeting the stringent experience and certification requirements, and demonstrate robust financial stability and operational capacity to manage a multi-year contract.
Key Requirements
Project manager professional qualification (Security Manager, level 5) and at least 3 years of experience in managing security services, including specific references.
Confirmation of fulfillment of qualification requirements, including required net turnover and reference contracts for security services.
Bid cost table detailing prices for security services, including regular and additional services, and accounting for the contracting authority's reserve.
Bids must be submitted electronically after familiarizing oneself with the location and signing a confirmation on-site.
Mandatory exclusion grounds compliance (past contract breaches, false information).
Key Discriminators
Demonstrated experience in securing cultural heritage sites or museums, understanding their unique vulnerabilities and visitor management needs.
A proactive approach to security, highlighting advanced risk assessment methodologies and contingency planning beyond basic requirements.
A highly experienced and certified project manager who can articulate a clear vision for service delivery and client engagement.
A robust quality assurance framework that ensures consistent service delivery and continuous improvement.
Social Value Opportunities
While not explicitly required, consider including a commitment to employing local staff where feasible, or offering training opportunities for museum personnel in basic security awareness, aligning with the spirit of public service.
Bid Focus Areas
Mandatory Technical Requirements (Project Manager)

Ensure the CV and references for the project manager are meticulously prepared, directly addressing the 'Security Manager, level 5' qualification and the 3+ years of relevant experience. Provide specific examples of managed security services.

Mandatory Eligibility and Exclusion Grounds

Conduct a thorough internal review to ensure no past contract breaches or instances of providing false information exist. Complete all declaration forms accurately and without ambiguity.

Financial Proposal (Form 3)

Provide a clear, itemized cost breakdown. Ensure the pricing is competitive but also reflects the quality and experience offered. Explicitly acknowledge and account for the contracting authority's reserve.

Site Visit and Confirmation

Treat the site visit as a crucial intelligence-gathering opportunity. Use the confirmation signing as a formal step to demonstrate commitment and understanding of the operational environment.

Recommendations7
Meticulously Prepare Project Manager's CV and References
CriticalHigh effort

Ensure the Project Manager's CV clearly details education, professional certificates (specifically 'Security Manager, level 5'), and at least 3 years of experience managing security services. Crucially, provide specific, verifiable references that the contracting authority can confirm.

Directly addresses a critical technical capability requirement, preventing immediate disqualification.
Infer Client Priorities from Contractual Language
HighMed effort

Since evaluation criteria are not specified, thoroughly analyze the draft contract (DOCUMENT 1) and the tender invitation (DOCUMENT 2) for implicit priorities. Focus on demonstrating reliability, understanding of cultural heritage security, and seamless integration as highlighted by the 'not divided into parts' clause.

Allows for a more persuasive bid that aligns with the client's underlying needs, even without explicit scoring.
Highlight Experience with Sensitive/Cultural Institutions
HighMed effort

If the bidder has experience with museums, art galleries, or other sensitive public institutions, emphasize this in the bid narrative. Detail how this experience translates to understanding the unique security needs of the Estonian History Museum.

Positions the bidder as a specialist, not just a general security provider, offering a competitive edge.
Prioritize Site Visit and On-Site Confirmation
CriticalLow effort

Schedule the site visit and the signing of the confirmation immediately. Ensure the representative is fully briefed and understands the implications of the confirmation. Document the visit for internal records.

Fulfills a mandatory submission requirement and provides valuable context for bid preparation.
Conduct Rigorous Exclusion Grounds Check
CriticalMed effort

Perform an internal audit to ensure strict compliance with mandatory exclusion grounds. This includes reviewing past contract performance and any instances of submitting inaccurate information.

Prevents disqualification on a fundamental compliance basis.
Propose Local Employment or Basic Security Training
LowLow effort

Consider including a commitment to local employment or offering basic security awareness training to museum staff as a value-add, demonstrating a commitment beyond the core service.

Enhances the bid's appeal by aligning with broader public sector objectives, even if not explicitly scored.
Develop a Comprehensive and Transparent Cost Table
HighMed effort

Utilize Form 3 to provide a detailed breakdown of all costs, including regular and additional services. Ensure the pricing is competitive, reflects the quality of service, and clearly accounts for the contracting authority's reserve.

Ensures compliance with financial requirements and demonstrates cost-consciousness.
Competitive Positioning
Position the bid as the most reliable and experienced choice for safeguarding Estonia's cultural heritage, emphasizing the proven capabilities of the project manager and the company's track record in similar environments.
Highlight the integrated service approach, as preferred by the contracting authority, showcasing the ability to manage both manned and technical security aspects seamlessly.
Focus on proactive risk management and a deep understanding of the museum's operational context, gained through the mandatory site visit, to demonstrate a tailored and superior security solution.

Competitors

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Requirements & Qualifications

13 requirements across 5 categories

Submission (5)
Mandatory (1)
Compliance (3)
Technical (3)
Financial (1)
SUBMISSION REQUIREMENTS5
--Bids must be submitted electronically.
--Bids can only be submitted after familiarizing oneself with the location of the manned guarding contract execution and signing a confirmation on-site by the bidder's representative.
--All clarification requests concerning property-specific technical descriptions, which participants must treat as confidential, will be answered by the contracting authority through the eRHR environment.
MANDATORY EXCLUSION GROUNDS1
--Bidders will be evaluated based on exclusion grounds, including past contract breaches and submission of false information.
ELIGIBILITY REQUIREMENTS3
--Bidders must confirm fulfillment of qualification requirements, including required net turnover and reference contracts for security services.
--Bidders must submit a declaration of participation in the public procurement, confirming agreement with the terms and compliance of the bid.
--For joint bids, one bidder must be authorized to represent the joint bid via a power of attorney.
TECHNICAL CAPABILITY REQUIREMENTS3
--Project manager must have a professional qualification (Security Manager, level 5) and at least 3 years of experience in managing security services, including specific references.
--The contracting authority will verify the project manager's work experience as a security service project manager at the reference object submitted by the bidder.
--Bidders must provide a CV for the project manager detailing education, professional certificates, and at least 3 years of experience in managing security services, including specific references.
FINANCIAL REQUIREMENTS1
--Bidders must submit a bid cost table detailing prices for security services, including regular and additional services, and accounting for the contracting authority's reserve.

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Documents

11 documents available with AI summaries

VastavustingimusedPDF
307837_vastavustingimused.pdf -- 10.1 KB

The tender document "Compliance Conditions" outlines requirements for joint bidder representation, power of attorney submission, bid cost presentation structure, and project manager professional qualifications and work experience for the security services tender.

Vorm 1 – Kvalifitseerimistingimuste täitmise kinnitamiseks esitatavad andmedDOC
Vorm 1 – Kvalifitseerimistingimuste täitmise ... -- 27.8 KB

This document is a form to confirm fulfillment of qualification requirements stated in the tender notice, including required net turnover and reference contracts for security services.

Vorm 2 – Ühise pakkumuse volikiriDOC
Vorm 2 - Ühise pakkumuse volikiri.docx -- 13.8 KB

This document is a power of attorney, authorizing one bidder to represent a joint bid in the public procurement.

Vorm 3 – Pakkumuse maksumuse tabelXLS
Vorm 3 - Pakkumuse maksumuse tabel.xlsx -- 28.6 KB

Bidders must submit Form 3 – Tender Cost Table, detailing pricing for security services including regular and additional services, and accounting for the contracting authority's reserve.

Vorm 4 – Projektijuhi CVDOC
Vorm 4 - Projektijuhi CV.docx -- 26.5 KB

The bidder must submit a Project Manager's CV including education, professional certifications (Security Manager, level 5), and at least 3 years of experience in managing security services, with specific references.

Vorm 5 – Tellija kinnitusDOC
Vorm 5 - Tellija kinnitus.docx -- 24.4 KB

The client's confirmation verifies the project manager's work experience as a security service project manager at the bidder's reference object.

Vorm 6 – Riigihankel osalemise avaldusDOC
Vorm 6 - Riigihankel osalemise avaldus.docx -- 23.6 KB

This form is an application to participate in the public procurement, confirming acceptance of terms and compliance of the bid.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
307837_hindamiskriteeriumid.pdf -- 2.8 KB

The contracting authority will evaluate bids primarily based on cost, with the lowest price receiving the maximum score.

Kõrvaldamise alused ja kvalifitseerimistingimusedPDF
307837_korvaldamise_alused_ja_kvalifitseerimi... -- 12.6 KB

This document outlines exclusion grounds and qualification conditions used for bidder evaluation, including past contract breaches and submission of false information.

Lepingu projektDOC
Lisa 2 Hankelepingu projekt_korrashoiuteenus_... -- 105.6 KB

The draft contract defines the general and specific terms for the security service, including definitions, contact details for the client and contractor, and details for contract execution.

Pakkumuse esitamise ettepanekDOC
Pakkumuse esitamise ettepanek.docx -- 49.1 KB

Riigi Kinnisvara AS invites bids for the security services tender for the Estonian History Museum, covering manned and technical security services from 01.10.2026-30.09.2029, with bids to be submitted electronically.

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75
Good

Tender Quality Score

This tender for security services for the Estonian History Museum is generally well-structured, with clear requirements and a straightforward evaluation process. However, it lacks explicit sustainability considerations and has some practical limitations regarding site visits.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general legal requirements for public procurement. The CPV code is specified, and the procedure is identified. Deadlines are reasonable, and there is no indication of disputes. The reference to RHS § 77 lg 3 suggests adherence to specific Estonian legal frameworks for information protection.

Clarity80/100

The description of the service required is clear, and the documents outline the necessary qualification and technical requirements. The evaluation criteria are stated as relative weighting, with cost being the primary factor, which is understandable for this type of service.

Completeness70/100

Most basic information is present, including estimated value, duration, and contract start date. However, the 'Pakkumuse esitamise ettepanek' document, which contains crucial details like site visit information and specific technical requirements, is not explicitly attached but referenced, which could be a minor point of incompleteness for immediate review.

Key document ('Pakkumuse esitamise ettepanek') referenced but not directly attached for immediate review.
Fairness85/100

The tender is conducted via e-procurement, promoting fairness. Objective criteria are used, with cost being the main evaluation factor. The requirement for an on-site visit and signing a confirmation before submission, while ensuring familiarity, could pose a logistical challenge for bidders located far from Tallinn.

Mandatory on-site visit and confirmation signing may pose logistical challenges for distant bidders.
Practicality65/100

E-submission is mandated, which is practical. However, the requirement for an on-site visit and signing a confirmation before submission adds a mandatory physical step that might not be ideal for all potential bidders, especially those not based locally. Financing information is not explicitly detailed beyond the estimated value.

Mandatory on-site visit and confirmation signing adds a physical step to the e-submission process.
Specific financing details beyond estimated value are not explicitly provided.
Data Consistency90/100

Key fields such as title, reference, organization, value, and dates are populated logically. There are no indications of suspension or disputes. The contract start date is set well in advance of the submission deadline, allowing for contract award and preparation.

Sustainability50/100

The tender does not explicitly mention green procurement, social aspects, or innovation. While the service itself might have indirect sustainability implications, there are no specific criteria or requirements to promote these aspects, which is a missed opportunity.

Lack of explicit green procurement, social, or innovation criteria.

Strengths

Clear and well-defined technical and qualification requirements.
Use of e-procurement for submission and communication.
Logical and consistent data presentation.
Specific CPV code provided.

Concerns

Mandatory on-site visit and confirmation signing may create logistical barriers.
Absence of explicit sustainability criteria.
Key document referenced but not directly attached.

Recommendations

1. Consider providing direct links to all essential tender documents within the main notice.
2. Explore options for virtual site visits or alternative confirmation methods to improve accessibility.
3. Incorporate sustainability criteria in future tenders to align with broader policy goals.

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