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Tenders

Maintenance and development works for the Juhan further education information system

Open
Deadline
10 days left
April 14, 2026
Contract Details
Category
Services
Reference
306287
Value
€1,500,000
Location
Estonia
Published
March 12, 2026
CPV Code
Evaluation Criteria
Technical vision and description for the test assignment40%
Hourly rate for development work40%
Detail and realism of the project plan for the implementation of the functionality described in the test assignment20%
Project Timeline

Tender Published

March 12, 2026

Deadline for Questions

April 07, 2026

Submission Deadline

April 14, 2026

Tender Opening

April 14, 2026

Contract Start Date

June 01, 2026

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Budget
€1,500,000
Duration
48 months
Location
Estonia
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€187,707
Avg. Bids
2.0
Competition
Low
SME Winners
89%
1,029 tenders analyzed

Original Tender Description

The subject of the public procurement is the maintenance and further development of the further education information system for 48 months.
Green ProcurementEU FundedElectronic Submission

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Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

65%
Estimated Win ProbabilityModerate Fit

This tender for the Juhan system maintenance and development requires a strong technical vision, cost-effective pricing, and a robust project plan. Winning hinges on demonstrating deep understanding of the system's needs, offering competitive hourly rates for development, and presenting a clear, sustainable, and secure technical solution for the payment and billing module.

Key Winning Messages

Reliable and innovative long-term partner for Juhan system evolution, ensuring cost-effectiveness and sustainability.

Expertise in secure and efficient payment and billing solutions tailored to Estonian public sector needs.

Commitment to a highly skilled, local team dedicated to the Juhan system's success and compliance.

Key Opportunities
Develop a highly detailed and innovative technical vision for the payment and billing solution, emphasizing security, scalability, and cost-effectiveness.
Leverage the 'Green Procurement' and 'Social Aspects' requirements to differentiate through sustainable practices and community engagement.
Offer a highly competitive hourly rate for development work while ensuring the quality and efficiency of the proposed solution.
Present a meticulously detailed and realistic project plan that clearly addresses risks and dependencies, showcasing strong project management capabilities.
Key Challenges
Achieving a top score in the hourly rate evaluation while maintaining profitability and quality.

Conduct thorough cost analysis to identify efficiencies. Consider offering a tiered pricing model or value-added services that justify a slightly higher rate if absolutely necessary, but prioritize aggressive pricing for the core development hours.

Developing a truly innovative and robust technical vision for the payment and billing solution that stands out amongst competitors.

Invest time in understanding the specific nuances of the Juhan system and its user base. Research best practices in public sector payment systems and explore modern, secure, and user-friendly architectural approaches. Clearly articulate the 'why' behind design choices.

Ensuring all team members possess the required Estonian language proficiency and understanding of local legislation.

Carefully vet all proposed team members for language skills and legal knowledge. Provide supplementary training or support if minor gaps are identified, and ensure clear documentation of these efforts.

Ideal Bidder Profile
An experienced IT service provider with a proven track record in software maintenance and development, particularly within the public sector or educational institutions. They should possess a strong team of Estonian-speaking professionals with expertise in system architecture, UI/UX design, and agile development methodologies. A commitment to sustainability and innovation, coupled with a competitive pricing strategy, is essential.
Key Requirements
Technical vision for payment and billing solution
Qualified and experienced project team (PM/PO, architect, analyst, developer, tester, UI/UX)
Confirmation of no Russian Federation association
Competitive hourly rate for development work
Detailed and realistic project plan for test assignment implementation
Estonian language proficiency and understanding of Estonian legislation for team members
Key Discriminators
A unique and forward-thinking technical vision for the payment and billing solution that demonstrably improves user experience and operational efficiency.
A strong commitment to sustainability and social value, integrated seamlessly into the project delivery plan.
Exceptional Estonian language proficiency and deep understanding of local legal and administrative frameworks within the proposed team.
A highly competitive yet sustainable hourly rate for development work, supported by a clear value proposition.
Social Value Opportunities
Commit to employing local talent and providing training opportunities for junior developers within the Estonian workforce.
Implement environmentally friendly development practices, such as optimizing code for energy efficiency and promoting remote work to reduce carbon footprint.
Explore partnerships with local educational institutions to offer internships or mentorship programs related to the Juhan system's development.
Bid Focus Areas
Hourly rate for development work40.0%

Benchmark competitor pricing and aim for a highly competitive rate. Ensure the rate is final and includes all costs. Highlight the efficiency and productivity of the proposed team to justify the rate.

Technical vision and description for the test assignment40.0%

Develop a comprehensive, clear, and secure technical vision for the payment and billing solution. Emphasize analytical capabilities, architectural soundness, and innovative approaches. Address limitations, security, and cost-effectiveness explicitly, aiming for high scores in all sub-criteria.

Detail and realism of the project plan20.0%

Create a highly detailed, logical, and realistic project plan. Clearly identify risks, dependencies, and mitigation strategies. Use Gantt charts or similar visual aids to demonstrate clarity and feasibility. Ensure the plan aligns with the technical vision and team capabilities.

Recommendations6
Develop a Standout Technical Vision for Payment/Billing
CriticalHigh effort

Invest significant effort in crafting a detailed, innovative, and secure technical vision for the payment and billing solution. This is a major evaluation criterion (40%) and a key opportunity for differentiation. Focus on analytical capabilities, architectural approach, security, and cost-effectiveness as per the evaluation criteria.

High impact on technical evaluation score and overall bid competitiveness.
Aggressively Price Development Hours
CriticalMed effort

The hourly rate for development work carries a 40% weight. Conduct thorough cost analysis to offer a highly competitive rate. Ensure this rate is final and includes all necessary costs, as per the tender requirements. This is crucial for maximizing points in this heavily weighted category.

Directly impacts the price evaluation score, a significant portion of the total evaluation.
Assemble a High-Caliber, Compliant Team
CriticalMed effort

Ensure the proposed team composition meets all technical capability requirements, including specific roles and relevant experience. Crucially, confirm all team members have the required Estonian language proficiency and understanding of Estonian legislation. Also, strictly adhere to the exclusion ground regarding Russian Federation associations.

Failure to meet these requirements will lead to disqualification or significant point deductions.
Craft a Detailed and Realistic Project Plan
HighMed effort

The project plan for the test assignment implementation is worth 20% of the evaluation. Focus on clarity, detail, and realism. Explicitly address risks, dependencies, and mitigation strategies to demonstrate robust project management capabilities and ensure a high score.

Significant impact on the project plan evaluation score.
Integrate Green and Social Value Commitments
MediumLow effort

Actively incorporate specific, measurable, achievable, relevant, and time-bound (SMART) commitments for green procurement and social aspects into the bid. This can be a differentiator and align with the contracting authority's objectives.

Potential differentiator and positive impact on overall evaluation.
Verify Exclusion Grounds Compliance
CriticalLow effort

Double-check all subcontractors and suppliers for any association with the Russian Federation. This is a mandatory exclusion ground. Ensure all confirmations are in order and documented.

Failure to comply leads to immediate disqualification.
Competitive Positioning
Position the bid as a long-term, strategic partnership rather than just a service contract. Emphasize a deep understanding of the Juhan system's purpose and its role in Estonian education.
Highlight the innovative aspects of the proposed payment and billing solution, showcasing how it will improve efficiency, security, and user experience for the Ministry.
Leverage the local team's expertise and language skills as a key differentiator, demonstrating a commitment to understanding and adhering to Estonian legislation and culture.
Present a compelling balance between highly competitive pricing and a robust, high-quality technical solution, demonstrating value for money.

Competitors

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Requirements & Qualifications

15 requirements across 5 categories

Submission (8)
Mandatory (1)
Compliance (2)
Technical (3)
Financial (1)
SUBMISSION REQUIREMENTS8
--The tender documents describe the technical requirements, functionality, and architecture of the Juhan information system for continuing development and maintenance.
--The tender documents describe the conditions, obligations, and remuneration for the maintenance and development works of the Juhan information system.
--The framework agreement project describes the terms, parties' rights and obligations, and the project implementation framework.
MANDATORY EXCLUSION GROUNDS1
--No subcontractors or suppliers associated with the Russian Federation shall be involved in the performance of the public contract.
ELIGIBILITY REQUIREMENTS2
--The bidder must confirm that no subcontractors or suppliers associated with the Russian Federation will be involved in the performance of the public contract.
--The bidder must provide information regarding trade secrets.
TECHNICAL CAPABILITY REQUIREMENTS3
--Bidders must submit a technical vision for the payment and billing solution for the Juhan information system, demonstrating their analytical capabilities and architectural approach.
--The bidder must have a team consisting of a project manager/product owner, architect, analyst, developer, tester, and UI/UX designer, all with relevant work experience and skills.
--The bidder's team members must confirm their role, Estonian language proficiency, and ability to work with Estonian legislation.
FINANCIAL REQUIREMENTS1
--The maximum value of the framework agreement is EUR 1,500,000.00.

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Documents

11 documents available with AI summaries

VastavustingimusedPDF
306287_vastavustingimused.pdf -- 9.8 KB

The bidder must confirm that subcontractors or suppliers linked to the Russian Federation will not be involved in the contract execution and must provide information regarding trade secrets.

Meeskonna kinnituskiriDOC
Vorm Meeskonna kinnituskiri.docx -- 16.1 KB

Confirmation from bidder's team members regarding their role, Estonian language proficiency, and ability to work with Estonian legislation is mandatory.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
306287_hindamiskriteeriumid.pdf -- 7.1 KB

The contracting authority outlines the evaluation criteria and their weighting, including the hourly rate for development work and the quality and project plan of a test assignment.

Hankepass täiendatavate selgitustegaPDF
306287_hankepass_taiendavate_selgitustega.pdf -- 65.2 KB

The Procurement Pass (Hankepass) is a self-declaration by the economic operator, serving as preliminary evidence of qualification and exclusion grounds required by the contracting authority, and is not intended for completion.

Tehniline kirjeldusPDF
HD Tehniline kirjeldus.pdf -- 183.7 KB

This tender documentation outlines the technical requirements, functionality, and architecture for the maintenance and development of the Juhan supplementary training information system, ensuring its continued development and upkeep.

LisateaveDOC
Lisateave.docx -- 20.9 KB

The Ministry of Education and Research is seeking a provider for maintenance and development of the Juhan information system, with a framework agreement maximum value of 1,500,000 euros over 48 months.

Pakkuja meeskonna nõudedPDF
Pakkuja meeskonna nouded.pdf -- 90.7 KB

The bidder must have a team comprising a Project/Product Manager, Architect, Analyst, Developer, Tester, and UI/UX Designer, each with relevant work experience and skills.

Raamlepingu lisa 1 KodukordPDF
Raamlepingu lisa 1_ Kodukord.pdf -- 95.0 KB

This document outlines the procedures for project activities, responsibilities, deliverables, and communication processes essential for the successful execution of the framework agreement for the maintenance and development of the Juhan supplementary training information system.

Raamlepingu lisa 3 Hankelepingu projektPDF
Raamlepingu lisa 3 Hankelepingu projekt.pdf -- 67.1 KB

This document is a draft contract outlining the terms, obligations, and payment for the maintenance and development of the Juhan supplementary training information system.

Raamlepingu projektPDF
Raamlepingu projekt (4).pdf -- 374.4 KB

This framework agreement, based on the results of public procurement no. 306287 'Maintenance and development works for the further education information system Juhan', defines contract terms, parties' rights and obligations, and the framework for project implementation.

Testülesande kirjeldus ja hindamismetoodikaDOC
Testülesanne.docx -- 1.7 MB

Bidders must submit a technical vision for a payment and billing solution for the Juhan information system, demonstrating their analytical capabilities and architectural approach.

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75
Good

Tender Quality Score

This tender for the maintenance and development of the Juhan information system is generally well-structured, with clear technical requirements and a defined scope. However, some aspects of submission and team requirements could be more streamlined.

Score Breakdown

Legal Compliance75/100

The tender demonstrates good legal compliance, adhering to standard procurement procedures. The CPV code is appropriate, and there are no immediate indications of disputes. Deadlines appear reasonable for the scope. The exclusion of Russian Federation-associated entities is a compliance measure.

Clarity80/100

The description of the tender's object is clear, and technical requirements are documented. Evaluation criteria are stated to use relative weighting, and conditions for maintenance and development are outlined in the tender documents. The AI-extracted requirements also add to the clarity of expectations.

Completeness70/100

Most basic information is present, including estimated value, duration, and deadlines. Key documents like technical specifications and draft contracts are available. However, the justification for not dividing into lots is only mentioned as being in the base document, which might not be directly accessible without deeper investigation.

Fairness85/100

The tender allows for full document access via the e-procurement portal. The estimated value is disclosed. While specific team composition requirements and the mandatory inclusion of a technical vision for a payment and billing solution might be seen as detailed, they appear to be based on functional needs rather than being tailored to a single specific company. The 'Max Participants: 1' is unusual and could be a point of concern if it implies a pre-selected winner, though it might refer to the nature of a framework agreement or specific contract stage.

Max Participants: 1 could be interpreted as restrictive if not clearly justified.
Practicality65/100

E-submission is facilitated through the e-procurement portal. The contract start date is specified. Financing information is not explicitly detailed in the provided extract, beyond the total estimated value. The duration is clearly defined. The requirement for bidders to submit a technical vision for a payment and billing solution and team confirmation letters might add to the submission complexity.

Specific financing details beyond the total estimated value are not evident.
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and dates are consistently populated. There are no reported suspensions or disputes. The dates provided (reveal, submission, opening, contract start) are logically ordered. The CPV and NUTS codes are present and correct.

Sustainability50/100

The tender mentions 'Green Procurement', 'Innovation Focus', and 'Social Criteria' as procurement characteristics. However, the specific details or weighting of these aspects are not elaborated upon in the provided extract, limiting the assessment of their practical implementation.

Details on how green, social, and innovation criteria are weighted or implemented are not explicitly provided.

Strengths

Clear technical specifications and requirements.
Well-defined scope and contract duration.
Use of e-procurement platform.
Comprehensive AI-extracted requirements list.

Concerns

The 'Max Participants: 1' characteristic is unusual and requires clear justification.
Lack of detailed information on the implementation of sustainability and innovation criteria.
Some submission requirements, such as team confirmation letters and technical visions, add to complexity.

Recommendations

1. Clarify the justification for 'Max Participants: 1'.
2. Provide more detail on how 'Green Procurement', 'Innovation Focus', and 'Social Criteria' will be evaluated and integrated into the contract.
3. Consider streamlining some submission requirements if possible, without compromising quality.

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