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Tenders

Study of 24-hour child services methodologies for the Social Insurance Board

Open
Deadline
16 days left
April 20, 2026
Contract Details
Category
Services
Reference
305960
Value
€70,000
Location
Estonia
Published
March 20, 2026
CPV Code
Evaluation Criteria
Service description60%
Total cost of the offer excluding VAT40%
Project Timeline

Tender Published

March 20, 2026

Deadline for Questions

April 13, 2026

Submission Deadline

April 20, 2026

Tender Opening

April 20, 2026

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Budget
€70,000
Duration
10 months
Location
Estonia
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€40,919
Avg. Bids
1.9
Competition
Low
SME Winners
95%
495 tenders analyzed

Original Tender Description

The purpose of the procurement is to conduct a study that maps and compares methodologies, interventions, and programs used in 24-hour child services in Estonia, and analyzes internationally evidence-based methodologies for 24-hour child services, in order to assess their applicability in the Estonian cultural and social context. As a result of the study, applicable proposals will be prepared for the contracting authority on which methodologies are expedient to apply and implement in Estonia in 24-hour child services, and what kind of implementation support (e.g., training, licenses, guidance, quality monitoring) is needed for systematic implementation.
Green ProcurementEU FundedElectronic Submission

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Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

75%
Estimated Win ProbabilityModerate Fit

This tender requires a robust study on child residential care methodologies, emphasizing both Estonian and international best practices. A winning bid will demonstrate deep expertise in social science research, a clear understanding of the Estonian context, and a compelling, high-quality service description that directly addresses the evaluation criteria, particularly the 60% quality weighting.

Key Winning Messages

Evidence-based, contextually relevant recommendations for enhancing child residential care methodologies in Estonia.

Rigorous, multi-faceted research approach combining international best practices with local applicability.

A highly qualified and experienced research team delivering a high-quality, actionable study.

Key Opportunities
Leverage the high weighting (60%) of the 'Service description' to showcase methodological rigor and contextual understanding.
Highlight specific expertise in comparative analysis and international evidence to meet analyst CV requirements.
Demonstrate a deep understanding of the Estonian social and cultural context, a key factor for applicability.
Address the 'Green Procurement' aspect, even if not explicitly detailed, by incorporating sustainable research practices.
Key Challenges
Balancing the cost-effectiveness (40%) with the need for a high-quality, in-depth service description (60%).

Develop a detailed cost breakdown that reflects the value of the expertise and methodology proposed, ensuring it is competitive but not at the expense of quality. Focus on demonstrating the ROI of a high-quality study.

Meeting the specific CV requirements for multiple analysts, particularly the project manager's experience with studies exceeding 30,000 euros.

Carefully select team members whose CVs precisely match the stated requirements. If a perfect match isn't available for one role, consider strategic subcontracting or clearly justifying equivalent experience.

The tender is for a single provider, meaning intense competition for the entire scope.

Differentiate the bid through a superior service description and a clear demonstration of unique value, rather than trying to compete solely on price.

Ideal Bidder Profile
A research institution or consultancy firm with a proven track record in social science research, specifically in child welfare, psychology, or education. The ideal bidder will possess a team with strong quantitative and qualitative research skills, experience in comparative analysis, and a nuanced understanding of the Estonian social and cultural landscape. Experience with public sector procurements and familiarity with the Riigi Tugiteenuste Keskus (RTK) are advantageous.
Key Requirements
Comprehensive service description addressing methodology, risk analysis, and sample work.
Qualified CVs for analysts (quantitative, qualitative, international evidence/interviews/comparative analysis) meeting specific experience criteria.
Detailed cost breakdown according to the specified structure.
Demonstrated understanding of the Estonian cultural and social context for child residential care.
Clear risk assessment and mitigation plan.
Key Discriminators
Demonstrated experience in adapting international social service methodologies to the specific Estonian cultural and legal context.
A unique, innovative, or particularly robust methodological approach that goes beyond standard comparative analysis.
A research team with a strong reputation and established credibility within the Estonian social services sector.
Proactive identification and mitigation of risks, demonstrating foresight and preparedness.
Social Value Opportunities
Commit to using local Estonian researchers and experts where possible to foster local capacity building and ensure cultural relevance.
Propose a dissemination plan that includes workshops or presentations for Estonian stakeholders to share findings and facilitate knowledge transfer.
Incorporate principles of ethical research and data protection that align with GDPR and best practices for working with vulnerable populations.
Bid Focus Areas
Service description60.0%

Develop a highly detailed and compelling service description. This should include a clear, phased methodology, specific research tools, a robust risk analysis with practical mitigation strategies, and a compelling sample of previous similar work that showcases analytical depth and contextual understanding. Emphasize how the proposed methodology will directly address the tender's objectives and deliver actionable recommendations.

Total cost of the offer excluding VAT40.0%

While price is important, focus on demonstrating value for money. Ensure the cost structure is transparent and aligns with the proposed methodology and team expertise. Avoid underpricing, which can signal a lack of quality or understanding. Benchmark against similar studies if possible to ensure competitiveness.

Recommendations6
Craft a Superior Service Description
CriticalHigh effort

Dedicate significant effort to the service description. Detail a phased approach, specific research instruments, and a clear plan for analyzing both Estonian and international models. Explicitly address how findings will be translated into actionable recommendations for the Estonian context. Include a comprehensive risk assessment with concrete mitigation plans.

Directly addresses the highest weighted evaluation criterion (60%) and demonstrates understanding of the tender's core objectives.
Showcase Team Expertise and Contextual Understanding
CriticalMed effort

Ensure all CVs precisely meet the stated requirements. For the project manager, highlight experience with large-scale social studies. For analysts, emphasize experience with international evidence, interviews, and comparative analysis. Crucially, weave in evidence of understanding the Estonian cultural and social context throughout the service description.

Meets mandatory technical capability requirements and strengthens the quality score by demonstrating relevant expertise and local insight.
Propose a Unique Methodological Edge
HighMed effort

Consider proposing a novel or particularly rigorous aspect to the methodology, such as a specific stakeholder engagement strategy, a unique data synthesis technique, or a detailed framework for assessing the 'applicability' in the Estonian context beyond simple comparison. This can set the bid apart.

Creates a competitive advantage by demonstrating innovation and a deeper level of thought beyond standard approaches.
Develop a Transparent and Justified Cost Structure
HighMed effort

Ensure the cost breakdown is detailed, logical, and directly linked to the proposed methodology and team. Justify all significant cost components, demonstrating that the price reflects the quality and scope of work, rather than being an arbitrary figure.

Addresses the 40% cost weighting and builds confidence in the bidder's financial planning and understanding of the project's resource needs.
Incorporate Green Procurement Principles
MediumLow effort

While not heavily detailed, acknowledge and integrate 'Green Procurement' by proposing sustainable research practices, such as minimizing travel through virtual meetings where feasible, using digital documentation, and considering the environmental impact of any proposed site visits or data collection methods.

Demonstrates commitment to the contracting authority's stated procurement goals and can be a subtle differentiator.
Thoroughly Address Risk Analysis
HighMed effort

Go beyond generic risks. Identify specific potential challenges related to data access, stakeholder engagement, cultural nuances, or methodological limitations in the Estonian context. Propose concrete, actionable mitigation strategies for each identified risk, assigning responsibility where appropriate.

Shows foresight, professionalism, and a proactive approach to project management, which is highly valued by contracting authorities.
Competitive Positioning
Position the bid as offering the most comprehensive and contextually relevant research, directly translating international best practices into actionable, locally applicable solutions for Estonia.
Emphasize the unique blend of rigorous quantitative and qualitative research capabilities, coupled with deep expertise in comparative analysis and international evidence.
Highlight the team's proven ability to deliver high-quality, impactful research within public sector frameworks, ensuring reliability and trustworthiness.

Competitors

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Requirements & Qualifications

23 requirements across 5 categories

Submission (8)
Mandatory (1)
Compliance (5)
Technical (6)
Financial (3)
SUBMISSION REQUIREMENTS8
--The deadline for submission is 2026-04-20 09:00:00.
--The tender is for a single provider.
--The language of the tender and offers is not explicitly stated but implied to be Estonian based on the tender name and authority.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds mentioned.
ELIGIBILITY REQUIREMENTS5
--The contracting authority does not divide the public procurement into lots and will conclude a service contract with one provider.
--The provider must confirm compliance with the tender conditions.
--If submitting as a joint tenderer, a power of attorney for joint tenderers must be submitted.
TECHNICAL CAPABILITY REQUIREMENTS6
--The study includes an analysis of Estonian and international models and an assessment of their applicability.
--The bidder must submit a CV for an analyst (quantitative methods) proving at least two social science projects with quantitative methodology in the last 60 months and the required higher education.
--The project manager must submit a CV proving experience in at least three studies in the social, psychology, or education fields in the last 60 months, including at least one study with a cost exceeding 30,000 euros and the use of qualitative and quantitative methods.
FINANCIAL REQUIREMENTS3
--The value of the tender is 70000.0 EUR.
--The duration of the contract is 10 months.
--The offer cost must be submitted according to the given structure.

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Documents

13 documents available with AI summaries

VastavustingimusedPDF
305960_vastavustingimused.pdf -- 20.2 KB

The bidder must confirm compliance with tender conditions, submit a joint bidder authorization if applicable, declare and justify any business secrets, and present the bid price according to the specified structure.

Analüütiku (rahvusvahelised tõendusmaterjalid, intervjuud ja võrdlev analüüs) al...DOC
305960~4.DOC -- 66.3 KB

Submit the CV of an analyst with experience in international evidence, interviews, and comparative analysis.

Analüütiku (kvalitatiivsed meetodid) allkirjastatud CVDOC
305960_CV vorm_ analüütik (kvalitatiivsed mee... -- 64.3 KB

Bidders must submit the CV of an analyst (qualitative methods) proving their experience in at least two social science projects using qualitative methodology and in at least two projects as an interviewer within the last 60 months.

Analüütiku (kvantitatiivsed meetodid) allkirjastatud CVDOC
305960_CV vorm_ analüütik (kvantitatiivsed me... -- 63.7 KB

Bidders must submit a CV for a quantitative methods analyst, demonstrating at least two social science projects using quantitative methodology within the last 60 months and the required higher education.

Projektijuhi allkirjastatud CVDOC
305960_CV vorm_ projektijuht.docx -- 65.5 KB

The project manager must submit a CV proving their experience in at least three social, psychology, or education research projects within the last 60 months, including at least one project costing over 30,000 euros and the use of both qualitative and quantitative methods.

Uuringu peamised riskid_vormDOC
305960_Uuringu peamised riskid.docx -- 28.3 KB

Bidders must describe the risks associated with the study, their mitigation measures, and responsible persons to assess potential challenges and the bidder's preparedness.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
305960_hindamiskriteeriumid.pdf -- 4.5 KB

The tender evaluation will be based on the total cost of the service (40%) and the quality of the service description (60%), with the lowest price and best service description receiving the highest score.

Hankepass täiendatavate selgitustegaPDF
305960_hankepass_taiendavate_selgitustega.pdf -- 65.5 KB

The 'Hankepass' (or ESPD) is an initial self-declaration by the economic operator, containing the contracting authority's conditions and expected response formats, but is not intended for direct completion.

Hankelepingu projektDOC
305960_Hankelepingu projekt.docx -- 35.0 KB

The draft contract outlines the terms and conditions for carrying out a study on methodologies for 24-hour childcare services for the Social Insurance Board.

Hindamismetoodika kirjeldusDOC
305960_Hindamismetoodika kirjeldus.docx -- 28.5 KB

This document outlines the tender evaluation methodology, where the economically most advantageous tender will be selected based on the best price-quality ratio on a 100-point scale.

Lisa 1_Andmetöötluse lepingDOC
305960_Lisa 1_Andmetöötluse leping.docx -- 43.4 KB

This document is a contract addendum detailing personal data processing terms and party obligations according to GDPR.

LisateaveDOC
305960_ Lisateave.docx -- 30.9 KB

This document clarifies the tender procedure, joint submissions, business secret marking, bid language and conditions, and the contracting authority's right to reject bids.

Tehniline kirjeldusDOC
305960_Tehniline kirjeldus.docx -- 80.9 KB

The State Support Services Centre is seeking proposals for a study on residential child care methodologies, analyzing Estonian and international models and assessing their applicability.

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75
Good

Tender Quality Score

This tender for a study on childcare methodologies is generally well-structured, with clear technical requirements and evaluation criteria. However, it could benefit from more explicit sustainability considerations and a clearer indication of the tender language.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general legal requirements, including a clear CPV code and a reasonable submission deadline. The procedure is defined, and no disputes are indicated. The duration and validity periods are specified.

Clarity80/100

The description of the study's objectives and expected outcomes is clear. Technical requirements for personnel are detailed. Evaluation criteria are specified, although the exact weighting mechanism for the price-quality ratio could be more explicit in the main description.

Completeness70/100

Most essential information is present, including estimated value, duration, and deadlines. Key documents like CV templates and risk assessment forms are required. However, the explicit language of the tender and offers is not stated, which could be a minor omission.

Fairness85/100

The tender is open to all bidders, with clear eligibility and technical requirements. The evaluation is based on a price-quality ratio, which is a fair approach. The value is disclosed, and e-procurement is utilized. No specific company tailoring is evident.

Practicality65/100

E-submission is mandated, which is practical. The contract duration is specified. However, the financing information is limited to the estimated value, and the contract start date is not explicitly mentioned.

Data Consistency90/100

Key fields such as title, reference, organization, and deadlines are populated. The dates are logical, and there are no indications of suspension or disputes. The estimated value and duration are consistent across sections.

Sustainability50/100

The tender mentions 'Green Procurement' and 'EU Funded', indicating some consideration for sustainability. However, there are no specific social procurement criteria or innovation-focused requirements detailed in the provided information.

Lack of specific social procurement criteria
Limited focus on innovation

Strengths

Clear and detailed technical requirements for personnel
Well-defined evaluation criteria (price-quality ratio)
Mandatory e-submission and e-procurement
Disclosure of estimated value and contract duration

Concerns

Explicit tender language not stated
Limited detail on financing beyond estimated value
Lack of specific social and innovation criteria

Recommendations

1. Clarify the official language for tender submissions.
2. Provide more specific details regarding contract start date and financing mechanisms.
3. Incorporate explicit social and innovation objectives into the tender requirements.

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