Tenders

Service, Maintenance and Repair of Analytical Monitors

Open

Deadline

26 days left

April 21, 2026

Contract Details

Original Tender Description

This tender process is for the provision of Service, Maintenance and Repair of Analytical Monitoring Equipment. A summary of the scope and critical activities forming part of this tender is stated below. Service, Maintenance and Repair of Analytical Monitoring Equipment associated with drinking water and sewage treatment. STW and HD has a multiple OEM installed asset base, which includes but is not limited to ABB, bNovate, Endress & Hauser, Hach Lange and PPM analytical monitors. Our current asset base is in the region of 2000 analytical monitors which are spread across ~560 STW and HD sites all within the STW and HD region. Any potential supplier must have the ability to service, maintain, and repair all Analytical Monitors across the whole of the STW and HD region on both waste water and clean sites. This will also include management of the end-to-end process including scheduling, procurement of spares, replacement monitors, technical support, and callout. The potential supplier will also be required to carry out other activities such as Final Effluent chamber cleaning to ensure Final Effluent Analytical Monitors being serviced and maintained, are always providing accurate data. The Framework is expected to be awarded for an initial 3 years, with a further 5 x 1 year of options. Monitors in scope but not limited to; Aluminium Monitors, Ammonia Monitors, Dissolved Oxygen Monitors, Final Effluent Monitors, Flow Cytometry, Fluoride Monitors, Iron Monitors, Nitrate Monitors, Nitrous Oxide Monitors, Phosphate Monitors, Turbidity monitors. Analytical Monitors are serviced and maintained according to manufacturers, suppliers or STWs requirements. The current frequency of work undertaken is fortnightly, monthly, every 2 months and annually depending on the analytical monitor. The supplier will be responsible for the planning and scheduling of their own work to ensure analytical monitors are always proving accurate data. The supplier will be expected to access STW and HD eSCADA system and undertake pro-active analysis and take appropriate actions to ensure the Utilities analytical monitors are always providing accurate

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Requirements & Qualifications

14 requirements across 5 categories

Submission (1)

Mandatory (1)

Compliance (3)

Technical (8)

Financial (1)

SUBMISSION REQUIREMENTS1

--No specific submission requirements detailed in the provided text. The tender is described as 'Open'.

MANDATORY EXCLUSION GROUNDS1

--No specific mandatory exclusion grounds detailed in the provided text.

ELIGIBILITY REQUIREMENTS3

--Must have the ability to service, maintain, and repair all Analytical Monitors across the whole of the STW and HD region on both waste water and clean sites.

--Must be able to manage the end-to-end process including scheduling, procurement of spares, replacement monitors, technical support, and callout.

--Must be able to carry out additional activities such as Final Effluent chamber cleaning.

TECHNICAL CAPABILITY REQUIREMENTS8

--Ability to service, maintain, and repair Analytical Monitoring Equipment associated with drinking water and sewage treatment.

--Experience with multiple OEM installed asset base, including but not limited to ABB, bNovate, Endress & Hauser, Hach Lange and PPM analytical monitors.

--Capability to service approximately 2000 analytical monitors spread across ~560 STW and HD sites.

FINANCIAL REQUIREMENTS1

--Total tender value: 25,785,600 EUR.

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Good

Tender Quality Score

This tender for service, maintenance, and repair of analytical monitors is generally well-structured with a clear scope and estimated value. However, it lacks specific evaluation criteria and details on submission requirements, impacting overall completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, including a proper CPV code and a competitive flexible procedure. Deadlines are provided, though the submission deadline might be considered tight given the complexity. No disputes are indicated. The procedure is 'Open', suggesting broad accessibility.

Clarity80/100

The description of services, including the scope of work, types of monitors, and geographical coverage, is detailed and clear. Requirements for technical capability and operational aspects are well-defined. However, the absence of specified evaluation criteria leaves a gap in understanding how bids will be assessed.

•No evaluation criteria specified

Completeness70/100

Most basic information is present, including title, reference, organization, estimated value, contract duration, and start date. The CPV code is provided. However, crucial details regarding submission requirements and the content of attached tender documents are missing, reducing overall completeness.

•No document content available

•No specific submission requirements detailed

Fairness85/100

The tender is 'Open', promoting broad participation. The estimated value is disclosed, and the procedure is competitive. The requirements are generally objective and focused on capability. There is no indication of requirements tailored to specific companies, which is positive for fairness.

Practicality65/100

The tender specifies a contract start date and duration. However, the lack of explicit mention of e-submission and the absence of document content or URLs for accessing them significantly hinder practicality for potential bidders.

•No e-submission mentioned

•No document content available

Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and deadlines are populated. The dates provided (submission deadline, contract start) are logical and sequential. There are no indications of suspension or disputes.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, innovation focus, or EU funding, which are common elements in modern tenders. This suggests a moderate approach to sustainability considerations.

•Not green procurement

•No social criteria

Strengths

Clear and detailed scope of services

Specific technical and operational requirements

Open procedure for broad participation

Disclosed estimated value and contract duration

Concerns

Missing evaluation criteria

Lack of detail on submission requirements

No explicit mention of e-submission

No document content available for review

Recommendations

1. Provide clear evaluation criteria to guide bidders.

2. Detail the submission process and provide access to all necessary tender documents.

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