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Tenders

Ordering of Travel Management Services for the Government Office

Open
Deadline
14 days left
April 10, 2026
Contract Details
Category
Services
Reference
303553
Value
€2,000,000
Location
Vastavalt vajadusele., Estonia
Published
March 10, 2026
CPV Code
Evaluation Criteria
Maximum service fee percentage100%
Project Timeline

Tender Published

March 10, 2026

Deadline for Questions

April 03, 2026

Submission Deadline

April 10, 2026

Tender Opening

April 10, 2026

Contract Start Date

June 20, 2026

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Budget
€2,000,000
Duration
36 months
Location
Vastavalt vajadusele.
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€324,130
Avg. Bids
2.9
Competition
Low
SME Winners
93%
100 tenders analyzed

Original Tender Description

Ordering of travel management services for the Government Office. The primary objective is to provide travel management services originating from the Republic of Estonia and, if necessary, to provide domestic travel services.
Green ProcurementEU FundedElectronic Submission

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Requirements & Qualifications

21 requirements across 5 categories

Submission (10)
Mandatory (1)
Compliance (5)
Technical (4)
Financial (1)
SUBMISSION REQUIREMENTS10
--The tender is for a framework agreement with one supplier.
--The tender is not divided into lots.
--Bidders must submit their service fee percentage.
MANDATORY EXCLUSION GROUNDS1
--None explicitly stated in provided documents.
ELIGIBILITY REQUIREMENTS5
--Bidders must confirm fulfillment of tender conditions.
--For joint tenders, a power of attorney for representing joint bidders is required.
--Bidders must describe business secrets.
TECHNICAL CAPABILITY REQUIREMENTS4
--Provide a service fee percentage calculated from the sum excluding VAT.
--Offer optimal and flexible travel solutions.
--Ensure the best price and quality.
FINANCIAL REQUIREMENTS1
--The lowest service fee percentage will receive the best evaluation.

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Documents

8 documents available with AI summaries

VastavustingimusedPDF
303553_vastavustingimused.pdf -- 11.4 KB

Bidders must confirm compliance with tender conditions, submit a power of attorney for joint bids, and describe business secrets and 24/7 customer support.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
303553_hindamiskriteeriumid.pdf -- 4.3 KB

Bidders must submit their service fee percentage, calculated on the VAT-exclusive amount, where the lowest percentage receives the best evaluation.

Hankepass täiendatavate selgitustegaPDF
303553_hankepass_taiendavate_selgitustega.pdf -- 65.2 KB

The procurement pass (ESPD) is an initial self-declaration by the economic operator, containing the contracting authority's conditions and expected response formats, but it is filled out electronically, not directly.

303553_LisateaveDOC
303553_Lisateave.doc -- 59.5 KB

The State Support Services Centre is seeking a travel management service provider that meets the tender conditions and qualification requirements.

303553_Raamlepingu projektDOC
303553_Raamlepingu projekt.docx -- 57.6 KB

This draft framework agreement defines the terms for ordering travel management services for the Chancellery of the President, including contract documents and their priority.

303553_Tehniline kirjeldusDOC
303553_Tehniline kirjeldus.docx -- 42.9 KB

The State Support Services Centre is seeking a travel management service provider to offer optimal and flexible travel solutions, ensuring the best price and quality, and service in Estonian and English.

303553_volikiri ühispakkujate esindamiseks (VORM)DOC
303553_Volikiri ühispakkujate esindamiseks.do... -- 21.2 KB

This power of attorney is required for representing joint bidders in the public procurement procedure and for concluding and fulfilling the framework agreement.

Lisa 1 - Andmetöötluse lepingDOC
Lisa 1 - Andmetöötluse leping.docx -- 55.5 KB

This document defines the data processing terms and obligations as an annex to the contract, in accordance with the General Data Protection Regulation for the procurement of travel organization services.

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75
Good

Tender Quality Score

This tender for travel management services is generally well-structured with clear objectives and a defined process. Key areas for improvement include the limited explicit mention of sustainability criteria and the practicality of e-submission for certain document types.

Score Breakdown

Legal Compliance75/100

The tender adheres to standard procurement procedures, including a clear CPV code and a reasonable timeline. The absence of reported disputes or suspensions contributes to a good score. The procedure type 'A' (Open procedure) is standard. The duration and validity periods are clearly specified.

Clarity80/100

The description of services is clear, outlining the need for outbound and potentially domestic travel management. Requirements for service fee percentage, customer support, and language proficiency are specified. The evaluation criteria are stated as relative weighting, which is generally clear.

Completeness70/100

Most basic information is present, including estimated value, duration, and contract start date. Key documents like the framework agreement draft, technical specifications, and evaluation criteria are available. However, the AI-extracted requirements mention 'None explicitly stated' for mandatory exclusion grounds, suggesting potential gaps in the provided text.

Fairness85/100

The tender is open to all bidders and uses objective criteria (lowest service fee percentage). The value is disclosed, and e-procurement is utilized. The requirement for a single supplier for a framework agreement is noted, which is a characteristic of the procurement, not necessarily unfairness. The 'Max Participants: 1' is unusual and could be interpreted as restrictive if not justified by the nature of the service.

Practicality65/100

E-submission is mandated, which is positive. However, the mention of an XML format ESPD not being supported for AI analysis indicates a potential practical hurdle for automated processing. The contract start date is clearly defined. Financing information is not explicitly detailed beyond the estimated value.

XML ESPD format not supported for AI analysis
Data Consistency90/100

Key fields such as title, reference, organization, value, and dates are populated consistently. There are no reported suspensions or disputes. The timeline is logical, with reveal, submission, and opening dates appropriately sequenced.

Sustainability50/100

The tender explicitly mentions 'Green Procurement' and 'EU Funded'. However, there is no detailed information or specific criteria related to social aspects or innovation within the provided text. This suggests a moderate approach to sustainability, focusing on the 'green' aspect but lacking depth in other areas.

Lack of detailed social or innovation criteria

Strengths

Clear service description and objectives
Well-defined evaluation criteria (relative weighting)
Use of e-procurement and e-submission
Disclosure of estimated value and contract duration

Concerns

Potential practical issues with XML ESPD format for AI analysis
Limited explicit detail on social and innovation sustainability aspects
Unusual 'Max Participants: 1' requirement

Recommendations

1. Clarify the justification for 'Max Participants: 1' if it's not a standard feature of this type of framework agreement.
2. Provide more specific criteria or examples for 'Green Procurement' to enhance its practical application.
3. Ensure compatibility of submitted document formats with automated analysis tools where possible.

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