Tenders

Heakorrateenuse tellimine Maksu- ja Tolliametile

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Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
October 06, 2025
Contract Details
Category
Services
Reference
298620
Value
€490,000
Location
Estonia
Published
September 04, 2025
CPV Code
Project Timeline

Tender Published

September 04, 2025

Deadline for Questions

September 29, 2025

Submission Deadline

October 06, 2025

Tender Opening

October 06, 2025

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Budget
€490,000
Duration
Not specified
Location
Estonia
Type
Services
Market Benchmark
Avg. Winning Price
€164,440
Avg. Bids
2.8
Competition
Low
SME Winners
87%
1,449 tenders analyzed

Original Tender Description

Hankeesemeks on koristusteenuse tellimine Maksu- ja Tolliameti erinevates asukohtades asuvatele büroodele ja muudele hoonetele. Teenus hõlmab hoonete siseruumide koristamist ja eritöid (põrandate süvapuhastus ning akende sise- ja välipesu). Hankija soovib teenust Maksu- ja Tolliameti bürooruumidele, mis asuvad Tallinnas, Paldiskis, Narvas, Rakveres, Haapsalus, Pärnus, Võrus, Harkus ja Maardus 24 kuu jooksul alates lepingu jõustumisest. Pakkujal on võimalik tutvuda objektidega kohapeal. Objektidega mittetutvumisest tulenevad riskid jäävad pakkuja kanda. Objektidega tutvumine leppida eelnevalt kokku tehnilises kirjelduses nimetatud kontaktisikutega.
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Requirements & Qualifications

24 requirements across 5 categories

Submission (5)
Mandatory (4)
Compliance (5)
Technical (5)
Financial (5)
SUBMISSION REQUIREMENTS5
--One electronic bid only (e-procurement system) – Estonian language, PDF/Excel formats, before deadline.
--Attach: e-ESPD, signed price sheets Part 1 & 2, copies of site-manager certificates, turnover/equity proofs, and (if joint offer) lead-partner mandate.
--Optional but strongly advised: register and carry out pre-bid site inspection at every location; submit signed attendance sheets if done (risk stays with bidder if skipped).
MANDATORY QUALIFICATIONS4
--Possess a valid Estonian business registration (or EU equivalent with Estonian branch).
--Hold a certified site manager for every lot bid: Cleaning Supervisor (EKR 4) or Cleaning Manager (EKR 5) – one per lot, full 24-month period.
--No exclusion grounds (criminal, tax, insolvency, etc.) – self-declared via ESPD.
COMPLIANCE REQUIREMENTS5
--Submit fully-completed electronic ESPD (e-ESPD v2.0 extended) – mandatory attachment.
--Observe 24-month contract term: 1 May 2025 – 30 Apr 2027 (no early exit).
--Comply with Estonian labour, tax, and occupational-health laws; use only legally-employed staff.
TECHNICAL REQUIREMENTS5
--Provide daily interior cleaning (floors, furniture ≤1.8 m, glass partitions, waste sorting) at all 9 sites on 1–3×/week schedules.
--Perform periodic deep floor cleaning and interior/exterior window washing on call within agreed response times.
--Cover total net areas: 2 731 m² routine + 3 ad-hoc areas; maintain minimum daily hours shown in Annex 1.
FINANCIAL REQUIREMENTS5
--Demonstrate minimum annual turnover ≥ 200 000 € (last 2 audited years) and positive equity.
--Provide proof of adequate liquid funds or credit line to cover 3 months’ operating costs.
--Insert firm unit prices in grey-shaded cells of both Excel price sheets; no zero or nominal prices allowed.

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Documents

9 documents available with AI summaries

VastavustingimusedPDF
298620_vastavustingimused.pdf -- 30.5 KB

This mandatory 24-month cleaning contract for the Estonian Tax and Customs Board (Tallinn, Paldiski, Narva, Rakvere, Haapsalu, Pärnu, Võru, Harku, Maardu) requires a certified site manager (cleaning supervisor EKR 4 or cleaning manager EKR 5) for each lot, full compliance with the provided price structure, and site visits are strongly advised—bid only if you can commit qualified staff to every location for the entire duration.

Pakkumuse maksumuse vorm_osa 1XLS
298620 Pakkumuse maksumuse vorm_ osa 1.xlsx -- 22.9 KB

This document is only a price-schedule template for the 24-month cleaning of 11 Estonian Tax and Customs Board offices (total 2,731 m², frequencies 1–3× per week) plus on-demand deep-cleaning of 3 additional areas; it contains no qualification or evaluation criteria, so bidders must check other tender files to see if they are eligible and how offers will be scored.

Pakkumuse maksumuse vorm_osa 2XLS
298620 Pakkumuse maksumuse vorm_ osa 2.xlsx -- 21.7 KB

This document is merely the price-sheet (Part 2) for the Estonian Tax & Customs Office cleaning tender, requiring bidders to insert their own unit prices for the grey-shaded cells—i.e., monthly cost for cleaning two listed offices 3×/week and the €/m² rates for window washing and floor deep-cleaning—so any company already qualified to provide cleaning services should complete and attach this form, as price is a mandatory evaluation component.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
298620_hindamiskriteeriumid.pdf -- 10.1 KB

This 24-month cleaning services tender for the Tax and Customs Board (Tallinn, Paldiski, Harku, Maardu, Narva, Rakvere, Haapsalu) is awarded 70 % on lowest monthly office-cleaning price (mandatory Excel-form entry) and 30 % on lowest unit prices for ad-hoc cleaning, window and deep-floor work, with no special qualifications stated beyond ability to inspect sites beforehand and assume cost risk.

Hankepass täiendatavate selgitustegaPDF
298620_hankepass_taiendavate_selgitustega.pdf -- 66.3 KB

This is a 24-month mandatory cleaning-services tender (rooms, deep-clean floors, inside/outside windows) for the Tax and Customs Board at 9 Estonian sites; bidders must submit an electronic ESPD, are strongly advised (risk stays with bidder) to inspect all premises beforehand, and may bid on up to 2 lots, with award based on compliance with stated exclusion/qualification criteria.

Hankelepingu projektDOC
298620 Hankelepingu projekt.docx -- 46.7 KB

This 24-month mandatory cleaning services contract for the Estonian Tax and Customs Board (offices in Tallinn, Paldiski, Narva, Rakvere, Haapsalu, Pärnu, Võru, Harku, Maardu) requires bidders to perform interior cleaning plus periodic deep floor cleaning and interior/exterior window washing, with site visits strongly recommended and all risks for non-inspection borne by the bidder.

LisateaveDOC
298620 Lisateave.docx -- 31.7 KB

This supplementary notice only clarifies procedural rules (Estonian-language bids, confidentiality, joint-offer mandates, branch/financial-capacity documentation) for the 24-month Riigi Tugiteenuste Keskus cleaning contract without adding new qualification or evaluation criteria, so bidders merely need to ensure their existing offer complies with these administrative formalities.

Tehniline kirjeldusDOC
298620 Tehniline kirjeldus_muudetud 040925.do... -- 39.1 KB

Mandatory 24-month office-cleaning contract across 9 Estonian locations requires daily interior cleaning (floors, glass, furniture up to 1.8 m, waste sorting) plus optional deep-clean and window-washing services; bidders must inspect sites beforehand (risk of non-inspection borne by bidder) and demonstrate capacity to staff multiple regional offices simultaneously.

Tehnilise kirjelduse lisa 1XLS
298620_Tehnilise kirjelduse Lisa 1_objektide ... -- 25.9 KB

This document is only an annex listing the 24-month mandatory cleaning schedule, floor types and minimum daily hours for each Estonian Tax & Customs office (568–538 m², 1–3× per week, 1–3 h/day) – it gives no selection or award criteria, so bidders must check the main tender files to see if they qualify.

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