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Tenders

Implementation of secure and reliable electronic signature, electronic and time stamping in patient treatment related processes

Open
Deadline
5 days left
April 09, 2026
Contract Details
Category
Services
Reference
169089
Value
€75,000
Location
Riga, Latvia
Published
March 24, 2026
CPV Code
Evaluation Criteria
Technical Specification (how the product meets functional requirements)Technical
Bidder's Experience List (at least two positive customer references)Experience
Financial Offer (prices inclusive of all taxes except VAT and all associated costs)Price
Tender Subject Requirements (qualification, technical, and financial submission criteria)Other
Project Timeline

Tender Published

March 24, 2026

Deadline for Questions

April 02, 2026

Submission Deadline

April 09, 2026

Tender Opening

April 09, 2026

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Budget
€75,000
Duration
Not specified
Location
Riga
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€220,792
Avg. Bids
1.7
Competition
Low
SME Winners
99%
2,497 tenders analyzed

Original Tender Description

Implementation of secure and reliable electronic signature, electronic and time stamping in patient treatment related processes
EU Funded

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Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

65%
Estimated Win ProbabilityModerate Fit

This tender focuses on implementing secure electronic signatures and time-stamping within patient treatment processes. A winning bid will emphasize technical robustness, seamless integration with the existing 'PalmaMedical' IS, and a clear demonstration of understanding the critical nature of healthcare data security. While evaluation criteria are unspecified, a strong technical solution backed by relevant experience will be paramount.

Key Winning Messages

Uncompromising Security and Reliability for Patient Data: We deliver a robust, compliant, and seamlessly integrated solution that safeguards sensitive patient information and ensures the integrity of critical treatment processes.

Expert Integration and Customization for 'PalmaMedical': Our proven expertise in system integration and custom development ensures a smooth and efficient implementation tailored to your specific needs within the 'PalmaMedical' environment.

Key Opportunities
Demonstrate deep understanding of healthcare data security and compliance needs.
Highlight successful integration with existing healthcare IT systems.
Leverage strong customer references in the healthcare sector.
Key Challenges
Lack of specified evaluation criteria makes it difficult to optimize bid scoring.

Focus on excelling in all stated requirements, particularly technical capability and experience, as these are likely to be heavily weighted. Assume a qualitative assessment where clarity, completeness, and evidence of capability are key.

Potential for high competition given the critical nature of the service in a healthcare setting.

Differentiate through superior technical solution design, robust security features, and a clear demonstration of understanding the unique challenges of healthcare IT environments. Emphasize reliability and minimal disruption during implementation.

Ideal Bidder Profile
A technology provider with proven experience in developing and implementing secure digital signature and time-stamping solutions, specifically within the healthcare sector. They should possess strong integration capabilities, a deep understanding of data privacy regulations (e.g., GDPR, local Latvian regulations), and the ability to develop custom functionalities for existing systems like 'PalmaMedical'.
Key Requirements
Detail how product meets specific functional requirements outlined in the technical specification (3. pielikums).
List experience, including at least two positive customer references for relevant products (8. pielikums).
State prices inclusive of all taxes except VAT and detail all associated costs in the financial offer form (4. pielikums).
Adherence to regulations for the open tender (Nolikums).
Development of additional functionalities for the IS 'PalmaMedical' system (5. pielikums).
Key Discriminators
Proven track record of implementing secure digital signature and time-stamping solutions specifically within the Latvian healthcare sector.
Demonstrated ability to develop and integrate custom functionalities for complex healthcare information systems like 'PalmaMedical'.
A proactive approach to security, going beyond basic compliance to offer advanced threat mitigation and data integrity assurance.
Bid Focus Areas
Technical Capability (Functional Requirements & Integration)

Provide a detailed, clear, and compelling response to the technical specification (3. pielikums). Explicitly map each functional requirement to your solution's capabilities. For 'PalmaMedical' integration (5. pielikums), detail the proposed integration methodology, potential challenges, and your approach to overcoming them. Use diagrams or flowcharts if helpful.

Experience and References

Select the strongest two (or more) customer references that are most similar to this tender's scope (healthcare, electronic signatures, time-stamping, system integration). Provide detailed testimonials or summaries that highlight successful outcomes and client satisfaction. Ensure references are readily available for follow-up.

Financial Offer

Ensure the financial offer (4. pielikums) is meticulously detailed, transparent, and competitive. Clearly itemize all costs, including any potential for future maintenance or support, to avoid ambiguity. Double-check that all taxes except VAT are included as requested.

Recommendations6
Thoroughly Address Technical Specification (3. pielikums)
CriticalHigh effort

Dedicate significant effort to meticulously detailing how your proposed solution meets every single functional requirement outlined in document 3. pielikums. Use clear, concise language and provide specific examples or technical descriptions. Consider using a matrix format to map your solution's features against each requirement.

Directly addresses a critical evaluation point and demonstrates technical competence.
Showcase Relevant Healthcare Experience (8. pielikums)
CriticalMed effort

Select customer references that are most relevant to the healthcare sector and the implementation of secure electronic signatures/time-stamping. For each reference, provide specific details about the project scope, the challenges overcome, and the positive outcomes achieved. Ensure these references are verifiable and can speak to your capabilities.

Builds trust and credibility by demonstrating past success in similar environments.
Proactive Integration Strategy for 'PalmaMedical'
HighHigh effort

Given the requirement to develop functionalities for IS 'PalmaMedical' (5. pielikums), present a clear and detailed integration strategy. Outline your approach to understanding the existing system, potential integration points, data migration, testing, and user training. This demonstrates foresight and reduces perceived risk for the contracting authority.

Addresses a key project deliverable and differentiates from bidders who might offer a generic solution.
Emphasize Security Architecture and Compliance
HighMed effort

While not explicitly stated as an evaluation criterion, the nature of the tender (patient treatment processes) implies a high emphasis on security. Detail your solution's security architecture, encryption methods, access controls, audit trails, and how it adheres to relevant data protection regulations (e.g., GDPR, local Latvian laws).

Positions your bid as the most secure and reliable option, a critical factor in healthcare.
Clarify Ambiguities with Contracting Authority
MediumLow effort

If any aspects of the technical specification (3. pielikums) or integration requirements (5. pielikums) are unclear, proactively seek clarification from SIA „Rīgas Austrumu klīniskā universitātes slimnīca” through the official procurement channels. This ensures your bid accurately addresses their needs and avoids misinterpretations.

Reduces the risk of submitting a non-compliant or misaligned bid.
Comprehensive Financial Breakdown (4. pielikums)
MediumMed effort

Ensure the financial offer (4. pielikums) is not just a number but a detailed breakdown of all costs. This includes implementation, customization, licensing, training, and any potential ongoing support or maintenance fees. Transparency here builds confidence and avoids disputes later.

Minimizes financial risk for the contracting authority and demonstrates professionalism.
Competitive Positioning
Position your solution as the most secure and reliable option, specifically tailored for the sensitive environment of patient treatment processes. Highlight your ability to seamlessly integrate with 'PalmaMedical' and deliver custom functionalities that address the hospital's unique operational needs. Emphasize your proven experience in the healthcare sector to build trust and demonstrate a deep understanding of their challenges.

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Requirements & Qualifications

13 requirements across 5 categories

Submission (6)
Mandatory (1)
Compliance (3)
Technical (2)
Financial (1)
SUBMISSION REQUIREMENTS6
--Offers must be submitted by the deadline: 2026-04-09T09:00:00.
--The tender is for the implementation of secure electronic signatures and time stamping in patient treatment processes.
--The contract involves the development of additional functionalities for the IS "PalmaMedical" system (5. pielikums).
MANDATORY EXCLUSION GROUNDS1
--Bidders must not be subject to exclusion grounds as per the Public Procurement Law.
ELIGIBILITY REQUIREMENTS3
--Bidders must submit an application form (1. pielikums).
--Bidders must submit a declaration confirming independent offer preparation and no anti-competitive communication (2. pielikums).
--Bidders must provide a declaration from a third party if relying on their capabilities (6. pielikums).
TECHNICAL CAPABILITY REQUIREMENTS2
--Bidders must detail how their product meets specific functional requirements outlined in the technical specification (3. pielikums).
--Bidders must list their experience, including at least two positive customer references for relevant products (8. pielikums).
FINANCIAL REQUIREMENTS1
--Bidders must state prices inclusive of all taxes except VAT and detail all associated costs in the financial offer form (4. pielikums).

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Documents

10 documents available with AI summaries

Iepirkuma priekšmeta prasības, 1.versijaPDF
169089_PD.ANY_1_1_1_20260324152122.pdf -- 95.4 KB

This document outlines the tender requirements for Rīga East Clinical University Hospital, including qualification, technical, and financial submission criteria for implementing secure electronic signatures and time-stamping in patient treatment processes.

NolikumsDOC
Nolikums_RAKUS_2026_4.docx -- 81.2 KB

This document contains the regulations for an open tender by SIA “Rīgas Austrumu klīniskā universitātes slimnīca” for the implementation of secure electronic signatures, electronic, and time-stamping in patient treatment processes.

1. pielikumsDOC
Pielikums _1_Pieteikums_1.docx -- 29.7 KB

This document is an application form for participation in an open tender concerning the implementation of secure electronic signatures and time stamping in patient treatment processes.

2. pielikumsDOC
Pielikums_2_Apliecinājums_neatkarīgs_piedāvāj... -- 24.5 KB

This document contains a bidder's declaration confirming that their offer has been independently prepared and that they have not engaged in any anti-competitive communication with other bidders.

3. pielikumsDOC
Pielikums_3_TS_TP_1.docx -- 58.8 KB

This document contains a technical specification for a system to implement secure electronic signatures and time stamping for patient treatment processes, requiring bidders to detail how their product meets specific functional requirements.

4. pielikumsDOC
Pielikums_4 _Finanšu piedāvājums_1.docx -- 21.0 KB

This document contains the financial offer form, requiring bidders to state prices inclusive of all taxes except VAT and detailing all associated costs.

5. pielikumsDOC
Pielikums_5_Līguma projekts.docx -- 46.1 KB

This document contains a draft contract for the development of additional functionalities for the IS "PalmaMedical" system, focusing on the implementation of secure electronic signatures and time stamping in patient treatment processes.

6. pielikumsDOC
Pielikums_6_Personas, uz kuras iespējām balst... -- 19.4 KB

This document contains a declaration by a third party (on whose capabilities the bidder relies or a subcontractor) confirming their awareness of the bidder's submission for a tender and their commitment to perform specific works or provide resources if the bidder is awarded the contract.

8. pielikumsDOC
Pielikums_8_Pretendenta pieredzes saraksta fo... -- 17.9 KB

This document contains a form for listing the bidder's experience, requiring at least two positive customer references for products relevant to the tender subject.

Main tender pageHTM
index.html

This document contains the basic data for tender RAKUS 2026/4, which is an open competition for the implementation of secure electronic signatures and electronic time stamping in patient treatment processes, with a deadline for submission of offers on April 9, 2026.

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75
Good

Tender Quality Score

This tender for electronic signature implementation is generally well-structured with clear requirements and a reasonable timeline. However, it lacks explicit evaluation criteria and has potential issues with document access, impacting overall fairness and practicality.

Score Breakdown

Legal Compliance75/100

The tender adheres to standard public procurement procedures, including proper CPV codes and a clear open procedure. Deadlines appear reasonable given the scope. No disputes are noted. The primary concern is the potential for restricted document access, which could impact legal compliance if not resolved.

Restricted document access (potential)
Clarity80/100

The tender title and description are clear, outlining the need for secure electronic signatures and time stamping in patient treatment processes. Key requirements are documented through various attached forms and specifications, providing a good level of detail for bidders.

Completeness70/100

Most basic information is present, including estimated value, duration (implied by tender validity), and deadlines. A comprehensive set of 10 documents is provided, covering technical specifications, financial forms, and contract drafts. However, the contract duration is not explicitly stated, which is a minor omission.

Missing contract duration
Fairness85/100

The tender is an open competition with disclosed value and uses e-procurement. Criteria for qualification, technical capability, and financial submission are outlined. The main concern is the 'Restricted document access' flag, which, if true, would significantly reduce fairness by limiting information availability to potential bidders.

Restricted document access (potential)
Practicality65/100

The tender utilizes e-procurement, which is positive. However, the 'No e-submission' flag suggests a potential manual or less integrated submission process. The absence of explicit contract start date and financing information, alongside the missing contract duration, slightly reduces practicality.

No e-submission (flagged)
Missing contract start date
Data Consistency90/100

Key fields such as title, reference, organization, deadlines, and value are populated. Dates are logical, and there are no reported suspensions or disputes. The data appears consistent and reliable.

Sustainability50/100

The tender is flagged as 'EU Funded,' which often implies adherence to certain standards. However, there are no explicit mentions of green procurement, social aspects, or innovation within the provided details, limiting its sustainability score.

No explicit green procurement criteria
No explicit social criteria

Strengths

Clear and detailed technical requirements
Comprehensive set of supporting documents
Open competition procedure
Use of e-procurement

Concerns

Potential restricted document access
Missing explicit evaluation criteria
Lack of specific sustainability considerations
Potential for non-e-submission

Recommendations

1. Clarify document access policies to ensure full transparency.
2. Publish explicit evaluation criteria to enhance fairness and bidder understanding.
3. Integrate sustainability aspects into the tender requirements where applicable.

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