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Tenders

Provision of Insurance and Related Services to Connect Housing

Open
Deadline
169 days left
September 12, 2026
Contract Details
Category
Open Procedure
Reference
027397-2026
Value
£1,390,000
Location
United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

March 25, 2026

Deadline for Questions

September 05, 2026

Submission Deadline

September 12, 2026

Contract Start Date

September 12, 2026

Budget
£1,390,000
Duration
37 months
Location
United Kingdom
Type
Open Procedure
75
Quality Score/100
Good

Original Tender Description

Connect Housing are looking to appoint one or more providers to deliver their Insurance and related services for Property, legal liability and other general (non-life) insurable risks. The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident and employment practices liability. This list is to be decided at the sole discretion of Connect Housing. Suppliers will be required to have the financial ability to deliver the programme, including Insurers with a minimum rating of ‘BBB’ from standard and poor, 'B++' from AM Best, or an equivalent rating by an independent and reputable credit rating agency and approved by the bidder’s market security committee. In the case of any rating less than A-, the contracting authority will evaluate and accept the nominated insurer(s) at its sole discretion, subject to disclosure and acceptance prior to the ITT bid deadline of the bidder’s market security committee’s latest report, including written recommendation from the bidder’s market security committee. Suppliers will be assessed but not limited to the following high level criterion: - The ability to provide the Contracting Authority with a choice of suitable insurers and/or suitable cover options - A skilled and competent service team, being Client Relationship Management, Insurance Claims management, Insurance Broking / underwriting and insurable risk managers - The delivery of quality service to the Contracting Authority and our clients, including that provided to us by any third-party contractor employed by you or by the Insurer(s) you propose

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Requirements & Qualifications

10 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (3)
Technical (3)
Financial (2)
SUBMISSION REQUIREMENTS1
--No specific submission requirements are detailed in the provided text beyond the implicit need to meet the eligibility, technical, and financial criteria.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS3
--Suppliers must have the financial ability to deliver the programme.
--Insurers must have a minimum rating of ‘BBB’ from Standard and Poor, 'B++' from AM Best, or an equivalent rating by an independent and reputable credit rating agency approved by the bidder’s market security committee.
--In the case of any rating less than A-, the contracting authority will evaluate and accept the nominated insurer(s) at its sole discretion, subject to disclosure and acceptance prior to the ITT bid deadline of the bidder’s market security committee’s latest report, including written recommendation from the bidder’s market security committee.
TECHNICAL CAPABILITY REQUIREMENTS3
--Ability to provide the Contracting Authority with a choice of suitable insurers and/or suitable cover options.
--A skilled and competent service team, including Client Relationship Management, Insurance Claims management, Insurance Broking / underwriting and insurable risk managers.
--Delivery of quality service to the Contracting Authority and their clients, including that provided by any third-party contractor employed by the supplier or by the Insurer(s) proposed.
FINANCIAL REQUIREMENTS2
--Insurers with a minimum rating of ‘BBB’ from Standard and Poor, 'B++' from AM Best, or an equivalent rating by an independent and reputable credit rating agency and approved by the bidder’s market security committee.
--For ratings less than A-, disclosure and acceptance of the bidder’s market security committee’s latest report, including written recommendation, is required.

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Documents

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75
Good

Tender Quality Score

This tender for insurance services is generally well-structured with clear requirements and a reasonable estimated value. However, it lacks specific evaluation criteria and details on e-submission, impacting practicality and potentially fairness.

Score Breakdown

Legal Compliance75/100

The tender adheres to general regulatory compliance with a clear CPV code and a competitive flexible procedure. Deadlines are provided, though the submission deadline relative to the contract start date might be tight. No disputes are noted. The procedure is open, which is a positive aspect for legal compliance.

Clarity80/100

The description of services is reasonably clear, outlining the scope of insurance and related services. Key eligibility and technical capability requirements are specified. However, the absence of explicit evaluation criteria leaves some ambiguity on how bids will be assessed.

No evaluation criteria specified
Completeness70/100

Most basic information is present, including title, reference, organization, estimated value, and contract duration. The submission deadline and contract start date are specified. However, the lack of content for the attached tender documents is a significant gap.

No document content available
Fairness85/100

The tender is open, and the estimated value is disclosed. While the core requirements are objective, the clause regarding the contracting authority's sole discretion in evaluating insurers with ratings less than A- could be perceived as subjective. The lack of explicit evaluation criteria also impacts perceived fairness.

Subjective evaluation potential for insurer ratings below A-
Practicality65/100

The tender specifies a submission deadline and contract start date, and financing information is implied by the estimated value. However, the absence of explicit mention of e-submission and the lack of accessible document content hinder practical application for potential bidders.

No e-submission specified
No document content available
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and contract duration are populated. The dates provided for submission deadline and contract start are logically consistent, although the short interval between them is noted. No suspension or disputes are indicated.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, or innovation focus. It is not indicated as EU funded, suggesting a lack of emphasis on these common sustainability drivers in public procurement.

No green procurement mentioned
No social criteria mentioned

Strengths

Clear CPV code and service description
Open procedure
Disclosed estimated value and contract duration
Specific financial and technical capability requirements

Concerns

Missing explicit evaluation criteria
No document content available
Lack of clarity on e-submission process
Potential for subjective evaluation in specific insurer rating scenarios

Recommendations

1. Provide detailed evaluation criteria to enhance transparency and fairness.
2. Ensure all tender documents are accessible and contain complete information.
3. Clarify the e-submission process and requirements.

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