Tenders

Communal and Window Cleaning - Trent and Dove Housing: ID730

Closed

Deadline

Expired

March 27, 2026

Contract Details

Original Tender Description

Trent & Dove Housing seeks to engage with experienced and accredited providers capable of delivering professional Communal Area cleaning and Window cleaning services across our housing stock. The contract will focus on three main areas: 1) Communal area cleaning of internal communal areas at Leasehold, Shared Ownership, Over 55’s schemes and General Needs Housing – (65% of total contract value) 2) Corporate office cleaning of Trent & Dove Head office (Trinity Square) – (20% of total contract value) 3) Window cleaning services at 5x Over 55s Schemes, T&D Head office, and the communal blocks on many of our Housing Estates – (15% of total contract value) The required services will include: • Comprehensive cleaning of communal internal areas, including hallways, communal toilets, communal bathrooms, scheme kitchen areas, bin stores, stairwells, lobbies, and shared utility spaces. • Scheduled window cleaning of external glazing, to include all windows or only communal windows dependant on tenure type and accessible internal communal windows, utilizing reach-and-wash systems or traditional methods where appropriate. • Periodic deep cleaning and floor treatments, including carpet cleaning, hard floor buffing, and the removal of ingrained dirt or staining. • Provision of minor environmental services, such as the removal of localized bulk waste/fly-tipping and the sanitization of bin store areas. • Adherence to Health and Safety regulations, including the provision of site-specific Risk Assessments and Method Statements (RAMS), particularly for working at height and around wet floors. • Proactive site reporting, including the identification and notification of communal repairs, lighting failures, or health and safety hazards to the Association. • Effective communication and resident engagement to ensure minimal disruption and high levels of customer satisfaction. • Provision of digital service logs and photographic evidence of completed works compatible with T&D’s compliance and monitoring systems.

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Requirements & Qualifications

12 requirements across 5 categories

Submission (1)

Mandatory (1)

Compliance (1)

Technical (8)

Financial (1)

SUBMISSION REQUIREMENTS1

--No specific submission requirements are detailed in the provided text.

MANDATORY EXCLUSION GROUNDS1

--No specific mandatory exclusion grounds are detailed in the provided text.

ELIGIBILITY REQUIREMENTS1

--Experienced and accredited providers capable of delivering professional Communal Area cleaning and Window cleaning services.

TECHNICAL CAPABILITY REQUIREMENTS8

--Comprehensive cleaning of communal internal areas (hallways, communal toilets, communal bathrooms, scheme kitchen areas, bin stores, stairwells, lobbies, shared utility spaces).

--Scheduled window cleaning of external glazing (all windows or communal windows depending on tenure type) and accessible internal communal windows, utilizing reach-and-wash systems or traditional methods.

--Periodic deep cleaning and floor treatments (carpet cleaning, hard floor buffing, removal of ingrained dirt/staining).

FINANCIAL REQUIREMENTS1

--The total contract value is EUR 1,650,000.0.

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Good

Tender Quality Score

This tender for communal and window cleaning services is well-structured with a clear description of services and financial information. However, it lacks specific evaluation criteria and details on the submission process, impacting its overall completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement principles, including a clear CPV code and a specified deadline. The absence of explicit mention of disputes or regulatory non-compliance suggests a reasonable level of legal adherence. However, the lack of a specified procedure type and a missing reveal date are minor omissions.

•Missing reveal date

•Procedure type not specified

Clarity80/100

The description of services is comprehensive, detailing the scope of communal and window cleaning, including specific areas and types of treatments. The requirements are clearly documented, outlining the expected deliverables and adherence to health and safety. However, the absence of specified evaluation criteria leaves some ambiguity on how bids will be assessed.

•No evaluation criteria specified

Completeness70/100

Most basic information is present, including the title, organization, estimated value, contract duration, and start date. The CPV code is provided. However, the lack of content for the attached tender documents and the absence of specific submission requirements reduce the completeness score.

•No document content available

•No specific submission requirements detailed

Fairness85/100

The tender discloses the estimated value and provides a clear breakdown of service areas by percentage of contract value, promoting transparency. The deadlines appear reasonable for the scope of work. The criteria for eligibility and technical capability are objective and focused on service delivery, with no apparent tailoring to specific companies.

Practicality65/100

The tender specifies a contract start date and duration, and financing information is implied through the estimated value. However, the lack of information regarding e-submission and the absence of a direct URL for tender documents hinder the practicality for potential bidders.

•No e-submission specified

•No document URL provided

Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and deadlines are populated logically. The contract start date is after the submission deadline, and there are no indications of suspension or disputes, ensuring good data consistency.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, or innovation requirements. It is also not indicated as EU funded, suggesting a limited focus on sustainability criteria.

•Not green procurement

•No social criteria mentioned

Strengths

Clear and detailed service description

Transparent financial information (estimated value, breakdown)

Objective eligibility and technical requirements

Well-defined CPV code and NUTS code

Concerns

Missing evaluation criteria

Lack of information on submission process (e-submission, document access)

Limited focus on sustainability aspects

No specific procedure type defined

Recommendations

1. Specify clear evaluation criteria for bidders.

2. Provide direct links to tender documents and confirm e-submission procedures.

3. Consider incorporating sustainability and innovation elements into future tenders.

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