Skip to main content
Looking to bid on government tenders? See our TaaS tender preparation service
Tenders

VIRTUAL ASSISTANT MAINTENANCE AND MODIFICATION SERVICES

Open
Deadline
3 days left
April 07, 2026
Contract Details
Category
Open Procedure
Reference
7156591
Value
€34,000
Location
Vilnius County, Lithuania
Published
March 28, 2026
CPV Code
Project Timeline

Tender Published

March 30, 2026

Deadline for Questions

March 31, 2026

Submission Deadline

April 07, 2026

Tender Opening

April 07, 2026

Win ProbabilityPRO
🔒
Upgrade to Professional
See your estimated win probability based on historical data.
Upgrade to Professional →
Sector InsightsPRO
🔒
Unlock Sector Insights
See average winning prices, competition levels, and market trends.
Upgrade to Professional →
Budget
€34,000
Duration
25 months
Location
Vilnius County
Type
Open Procedure
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€414,969
Avg. Bids
1.7
Competition
Low
SME Winners
97%
1,352 tenders analyzed

Original Tender Description

VIRTUAL ASSISTANT MAINTENANCE AND MODIFICATION SERVICES
Green Procurement

Run Risk Analysis

Identify potential risks, inconsistencies, and red flags across all tender documents. Get a detailed risk report with severity levels and mitigation recommendations.

Login

Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

65%
Estimated Win ProbabilityModerate Fit

This tender for virtual assistant maintenance and modification services presents a moderate competition opportunity. A winning strategy will focus on demonstrating robust technical capability, cost-effectiveness, and a clear understanding of the contracting authority's needs, particularly given the lack of specified evaluation criteria. Leveraging the 'Green Procurement' aspect and proposing innovative solutions within the scope of 'modification' will be key differentiators.

Key Winning Messages

Reliable and Efficient Virtual Assistant Lifecycle Management

Cost-Effective and Sustainable IT Service Delivery

Proactive Modification and Enhancement for Evolving Needs

Key Opportunities
Leveraging 'Green Procurement' to differentiate.
Defining 'modification' to include value-added enhancements.
Addressing the lack of specified evaluation criteria by proactively demonstrating strengths.
Capitalizing on the open tender type to potentially offer competitive pricing.
Key Challenges
Lack of detailed tender requirements and evaluation criteria.

Proactively assume critical requirements for technical capability, service delivery, and cost. Structure the bid to address all potential evaluation factors (e.g., technical approach, pricing, sustainability, risk management) comprehensively. Seek clarification from the contracting authority if possible.

High competition due to open tender and moderate estimated value.

Focus on a clear value proposition, competitive pricing, and demonstrating superior understanding of the client's needs. Highlight unique selling points related to efficiency, innovation within modification, and sustainability.

Interpreting the scope of 'modification' without specific examples.

Propose a structured approach to modifications, including a clear process for assessment, development, testing, and deployment. Offer examples of proactive modifications that could enhance the virtual assistant's functionality or efficiency, aligning with the 'Green Procurement' aspect.

Ideal Bidder Profile
An IT service provider with proven experience in software maintenance, system modification, and potentially AI/virtual assistant technologies. They should possess strong project management skills, a commitment to sustainable practices, and the ability to offer competitive pricing. Experience working with public sector entities in Lithuania would be advantageous.
Key Requirements
Virtual Assistant Maintenance and Modification Services
Compliance with Green Procurement principles
Demonstrated technical capability (implied)
Cost-effectiveness (implied by estimated value and open tender)
Adherence to Contract Project (implied by Document 4)
Key Discriminators
A proactive approach to virtual assistant modification that anticipates future needs and suggests enhancements.
Demonstrated commitment to green IT practices and sustainable service delivery.
A highly competitive and transparent pricing model.
A robust and well-defined service management framework.
Social Value Opportunities
Commitment to employing local talent for service delivery and maintenance, contributing to local employment opportunities.
Proposing energy-efficient operational practices for the virtual assistant's infrastructure, aligning with green procurement goals.
Bid Focus Areas
Technical Capability & Service Delivery

Detail a comprehensive service management plan, including proactive maintenance, incident response, and a structured modification process. Showcase expertise in relevant programming languages and system integration. Emphasize a skilled and experienced technical team.

Pricing & Value for Money

Develop a competitive pricing structure that clearly outlines costs for maintenance and modifications. Offer a tiered approach or value-added services at competitive rates. Highlight cost savings through efficient operations and proactive problem-solving.

Green Procurement Compliance

Outline specific measures to ensure environmentally friendly service delivery, such as optimizing energy consumption in development/deployment, using sustainable hardware/software where applicable, and minimizing waste in operational processes.

Understanding of Client Needs

Demonstrate a deep understanding of the Lithuanian State Labour Inspectorate's mandate and how a well-maintained and evolving virtual assistant can support their objectives. Frame modifications as improvements that enhance efficiency and service delivery for the Inspectorate.

Recommendations7
Develop a Comprehensive Technical Solution
CriticalHigh effort

Outline a detailed approach for maintaining and modifying the virtual assistant. This should include service level agreements (SLAs), incident management, problem management, change management, and a clear methodology for implementing modifications. Highlight the technologies and programming languages your team is proficient in, aligning with CPV code 72211000.

Ensures the contracting authority is confident in your ability to deliver the core service.
Proactive 'Modification' Strategy
CriticalMed effort

Define 'modification' broadly to include proactive enhancements and optimizations that improve the virtual assistant's functionality, efficiency, and user experience. Propose a process for identifying and suggesting these improvements to the contracting authority.

Positions the bidder as a strategic partner rather than just a service provider, adding significant value.
Integrate Green Procurement Commitments
HighMed effort

Detail specific actions your company will take to meet green procurement requirements. This could include energy-efficient coding practices, optimizing server usage, promoting digital workflows to reduce paper, or using sustainable IT infrastructure providers.

Directly addresses a stated tender requirement and differentiates from less environmentally conscious competitors.
Competitive and Transparent Pricing
HighMed effort

Given the lack of specified evaluation criteria, offer a clear, competitive, and value-driven pricing model. Break down costs for maintenance and modifications, and consider offering different service tiers or optional value-added services.

Crucial for winning in a potentially competitive tender where price is likely a significant factor.
Address Unspecified Requirements Proactively
CriticalHigh effort

Since mandatory exclusion grounds, eligibility, technical, financial, and submission requirements are not detailed, assume standard public procurement requirements. Prepare documentation for all these areas and explicitly state your understanding and compliance in the bid. Seek clarification if possible.

Prevents disqualification due to missing information and demonstrates thoroughness.
Clarify Contractual Terms
MediumMed effort

Thoroughly review 'Document 4: 4 priedas Sutartis_projektas Virtualaus asistento priežiūros ir modifikavimo paslaugos.docx' to understand the proposed contract terms and conditions. Identify any potential risks or areas for negotiation and incorporate this understanding into the bid strategy.

Ensures a realistic and favorable contract if awarded.
Demonstrate Understanding of Public Sector Needs
MediumMed effort

Tailor the bid to reflect an understanding of the Lithuanian State Labour Inspectorate's mission and how the virtual assistant contributes to their public service delivery. Frame the maintenance and modification services in terms of supporting their operational efficiency and effectiveness.

Shows client-centricity and a deeper understanding of the context.
Competitive Positioning
Position as a proactive partner focused on enhancing the virtual assistant's capabilities and efficiency, not just maintaining it. Highlight innovative modification approaches that align with green procurement. Emphasize a strong track record in public sector IT services and a commitment to value for money.

Competitors

Upgrade to see which companies are likely to bid on this tender, based on historical procurement data.

Login

Requirements & Qualifications

AI extracts and organizes all requirements from tender documents — mandatory qualifications, technical specifications, financial conditions, and submission rules — clearly categorized so you know exactly what's needed to bid.

Login

Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

Get AI-generated summaries of all tender documents. Quickly understand what each document contains without reading hundreds of pages — covering scope, conditions, evaluation criteria, and key obligations.

Login
75
Good

Tender Quality Score

This tender for virtual assistant maintenance and modification services is generally well-structured, with clear basic information and available documents. However, it lacks explicit details on exclusion, eligibility, technical, and financial requirements, and evaluation criteria are missing, impacting completeness and clarity.

Score Breakdown

Legal Compliance75/100

The tender adheres to basic legal requirements with a clear procedure (Open), proper CPV code, and no reported disputes. Deadlines are provided, though the submission deadline might be considered short given the complexity implied by the number of documents. Regulatory compliance is assumed but not explicitly detailed.

Clarity80/100

The title and description are clear. However, the absence of specified evaluation criteria and the lack of detailed information on exclusion, eligibility, technical, and financial requirements within the AI-extracted sections reduce overall clarity regarding the selection process.

Missing evaluation criteria specified.
Completeness70/100

Most basic information is present, including value, duration, and deadlines. However, critical details regarding exclusion grounds, eligibility, technical capabilities, financial standing, and submission procedures are not explicitly extracted or detailed, leaving significant gaps in the tender documentation.

No information on mandatory exclusion grounds.
No information on eligibility requirements.
Fairness85/100

The tender is an open procedure with a disclosed value and uses e-procurement, promoting fairness. There are no immediately apparent requirements tailored to specific companies. Access to documents is provided. The main concern is the lack of specified objective evaluation criteria, which could lead to subjective assessments.

Missing evaluation criteria specified.
Practicality65/100

The tender utilizes e-procurement, which is a positive aspect. However, the AI-extracted requirements indicate a lack of explicit information regarding e-submission details, contract start date, and financing information, which could hinder practical application for potential bidders.

No e-submission details explicitly mentioned in AI extraction.
Contract start date not explicitly mentioned.
Data Consistency90/100

Key fields such as title, reference, organization, value, and deadlines are populated. There are no reported suspensions or disputes. Dates are logically presented. The CPV code is provided and relevant.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, or innovation focus. It is not indicated as EU funded. This suggests a lack of emphasis on sustainability criteria.

Not green procurement.
No social criteria.

Strengths

Clear title, reference, and organization details.
Estimated value and contract duration are specified.
CPV code is provided.
E-procurement is utilized.
Multiple relevant documents are available.

Concerns

Missing detailed exclusion, eligibility, technical, and financial requirements.
Evaluation criteria are not specified.
Potential for a short submission deadline.
Lack of explicit sustainability considerations.

Recommendations

1. Provide detailed exclusion, eligibility, technical, and financial requirements.
2. Clearly define the evaluation criteria for bids.
3. Consider extending the submission deadline if feasible, or ensure it is adequate for the scope.

AI Scoring Preview

Sign up to view complete requirements and analysis

Complete quality score analysis
Detailed sub-score breakdown
Strengths & concerns insights
Strategic recommendations

No credit card required • Setup in 2 minutes

New Service

Want us to handle this tender?

Our procurement experts prepare everything. Proven to work — you review, approve, and submit.

~1hYour time only
80%+80%+
$0Upfront
See full comparison
Without TaaSWith TaaS
40-80 hrs
Preparation time
~1 hr
Your time only
15-25%
Average win rate
80%+
Win rate
Risk of errors
Manual review
Expert QA
Compliance check
You do all
Handle everything
We do all
End-to-end service
Let's Win This Tender
Pay only when you win · 400+ companies trust us
Or do it yourself

Add to Pipeline