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Tenders

Monitoring and management of information system infrastructure, including virtual workstations

Open
Deadline
27 days left
May 01, 2026
Contract Details
Category
Open Procedure
Reference
7108428
Value
Not disclosed
Location
Vilnius County, Lithuania
Published
March 28, 2026
CPV Code
Project Timeline

Tender Published

March 26, 2026

Deadline for Questions

April 24, 2026

Submission Deadline

May 01, 2026

Tender Opening

May 01, 2026

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Budget
Not disclosed
Duration
7 months
Location
Vilnius County
Type
Open Procedure
70
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€414,969
Avg. Bids
1.7
Competition
Low
SME Winners
97%
1,352 tenders analyzed

Original Tender Description

Software for monitoring and management of information system infrastructure, including virtual workstations

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Win Strategy

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60%
Estimated Win ProbabilityModerate Fit

This tender for IT system infrastructure monitoring and management, including virtual desktops, presents a moderate competition opportunity. The lack of specified evaluation criteria and detailed requirements necessitates a proactive approach to demonstrate superior technical capability and value. Focus on robust service delivery, proactive problem-solving, and clear cost-effectiveness to secure the contract.

Key Winning Messages

Reliable and Proactive IT Infrastructure Management for Uninterrupted Public Service.

Cost-Effective and Efficient Solution for Virtual Desktop Monitoring and Control.

Experienced Partner Delivering Seamless IT Operations.

Key Opportunities
The absence of specified evaluation criteria allows bidders to define and emphasize their strengths.
The short 7-month duration suggests a need for rapid deployment and immediate impact.
The CPV code (72267000 - Software maintenance and support services) indicates a focus on ongoing operational support.
Key Challenges
Lack of specified evaluation criteria makes it difficult to tailor the bid effectively.

Assume a balanced approach prioritizing technical capability, service delivery, and cost-effectiveness. Proactively articulate how the proposed solution excels in these areas, providing clear evidence and justifications.

The short contract duration requires a highly efficient and experienced team capable of immediate deployment.

Highlight the team's experience with rapid onboarding and service delivery. Provide a detailed project plan demonstrating how the 7-month timeline will be met without compromising quality.

No explicit mention of Green or Social Procurement, or Innovative Aspects, may lead to a less differentiated bid if not addressed.

While not mandatory, subtly weave in elements of sustainability (e.g., energy-efficient monitoring tools) and social responsibility (e.g., local employment if applicable) to demonstrate a forward-thinking approach and potentially gain favour.

Ideal Bidder Profile
An experienced IT service provider with a proven track record in managing complex IT infrastructure, specifically including virtual desktop environments. The ideal bidder will possess strong technical expertise in monitoring and management tools, a skilled workforce, and a clear understanding of public sector procurement processes. They should be capable of delivering a high level of service within a short 7-month duration and be able to articulate a compelling value proposition despite the absence of explicit evaluation criteria.
Key Requirements
Demonstrated capability in monitoring and managing IT system infrastructure, including virtual desktops.
Ability to deliver services within a 7-month contract duration.
Compliance with mandatory exclusion grounds.
Clear and concise submission documentation.
Key Discriminators
Proactive threat detection and automated remediation capabilities.
Demonstrated experience in managing similar scale virtual desktop environments for public sector entities.
A highly responsive and dedicated support team with clear escalation paths.
A transparent and predictable cost model with clear value for money.
Social Value Opportunities
Commit to utilizing local IT professionals for service delivery where feasible, contributing to local employment and skill development within the LT011 region.
Bid Focus Areas
Technical Capability & Service Delivery

Provide a detailed technical solution outlining the specific tools and methodologies for monitoring and managing the IT infrastructure and virtual desktops. Emphasize proactive maintenance, rapid incident response, and robust security measures. Showcase the experience and qualifications of the proposed technical team.

Cost-Effectiveness & Value for Money

Present a clear, competitive, and transparent pricing structure. Highlight how the proposed solution will optimize resource utilization and reduce operational costs for the contracting authority. Quantify the benefits where possible (e.g., reduced downtime, improved efficiency).

Understanding of Contracting Authority's Needs

Demonstrate a thorough understanding of the Valstybinio socialinio draudimo fondo valdyba's operational context and the critical nature of their IT infrastructure. Tailor the proposal to address potential pain points and align with their mission.

Recommendations6
Develop a Robust Technical Solution Proposal
CriticalHigh effort

Given the lack of specific technical requirements, proactively define and detail the proposed solution for monitoring and managing the IT system infrastructure and virtual desktops. This should include specific tools, methodologies, security protocols, and disaster recovery plans. Evidence of successful past projects of similar scope is crucial.

Establishes credibility and demonstrates technical competence, directly addressing the core need of the tender.
Assume Balanced Evaluation and Articulate Value Proposition
CriticalHigh effort

Since evaluation criteria are not specified, assume a balanced evaluation focusing on technical capability, service delivery, and cost. Develop a strong value proposition that clearly articulates the benefits of choosing your solution, emphasizing reliability, efficiency, and cost-effectiveness.

Maximizes scoring potential across all assumed evaluation areas and clearly communicates competitive advantages.
Prepare a Detailed Project Plan for 7-Month Duration
HighMed effort

Create a comprehensive project plan that clearly outlines the phases, timelines, and resource allocation for the 7-month contract. This plan should demonstrate the ability to achieve all objectives within the specified timeframe, including onboarding, implementation, and ongoing service delivery.

Assuages concerns about the short duration and demonstrates organizational efficiency and planning capability.
Highlight Proactive Monitoring and Predictive Maintenance
HighMed effort

Emphasize the use of advanced monitoring tools and techniques that enable proactive identification and resolution of potential issues before they impact service. This can differentiate the bid by showcasing a commitment to minimizing downtime and ensuring system stability.

Positions the bidder as a forward-thinking and highly reliable service provider, reducing perceived risk for the contracting authority.
Address Potential Ambiguities in Requirements
MediumLow effort

If any aspects of the tender description are unclear, consider submitting a clarification request to the contracting authority. If clarification is not possible or sufficient, make reasonable assumptions and clearly state them in the bid, explaining the rationale behind them.

Reduces the risk of non-compliance or misinterpretation of requirements, leading to a more accurate and responsive bid.
Incorporate Subtle Sustainability and Social Value Commitments
LowLow effort

While not explicitly required, consider including minor commitments such as energy-efficient monitoring practices or local employment where applicable. This can subtly enhance the bid's appeal and demonstrate a responsible approach.

Adds a layer of corporate responsibility and can be a tie-breaker in close competitions.
Competitive Positioning
Position the bid as the most reliable and cost-effective solution for ensuring the continuous and secure operation of the Valstybinio socialinio draudimo fondo valdyba's critical IT infrastructure. Emphasize a 'set it and forget it' level of service where the contracting authority can trust the infrastructure is being managed expertly, allowing them to focus on their core mission.

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Requirements & Qualifications

5 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (1)
Financial (1)
SUBMISSION REQUIREMENTS1
--[No specific requirements provided in this category]
MANDATORY EXCLUSION GROUNDS1
--[No specific requirements provided in this category]
ELIGIBILITY REQUIREMENTS1
--[No specific requirements provided in this category]
TECHNICAL CAPABILITY REQUIREMENTS1
--[No specific requirements provided in this category]
FINANCIAL REQUIREMENTS1
--[No specific requirements provided in this category]

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Documents

13 documents available with AI summaries

1 priedas. Terminai.docxDOC
1 priedas. Terminai.docx -- 26.8 KB

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2 priedas. Tiek╙j╓ pa╒alinimo pagrindai.docxDOC
2 priedas. Tiek╙j╓ pa╒alinimo pagrindai.docx -- 52.4 KB

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3 priedas Technin╙ specifikacija.docxDOC
3 priedas Technin╙ specifikacija.docx -- 15.4 KB

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4 priedas Pasiulymo forma.docxDOC
4 priedas Pasiulymo forma.docx -- 24.7 KB

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5 priedas. Nacionalinio saugumo deklaracijos.docxDOC
5 priedas. Nacionalinio saugumo deklaracijos.... -- 18.1 KB

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6 priedas Deklaracija d╙l kibernetin╙s saugos u╪tikrinimo.docxDOC
6 priedas Deklaracija d╙l kibernetin╙s saugos... -- 24.3 KB

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8 priedas Sutarties projektas (26-48)_.docxDOC
8 priedas Sutarties projektas (26-48)_.docx -- 71.9 KB

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Atviro konkurso bendrosios s╨lygos.docxDOC
Atviro konkurso bendrosios s╨lygos.docx -- 99.5 KB

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Atviro konkurso specialiosios s╨lygos.docxDOC
Atviro konkurso specialiosios s╨lygos.docx -- 69.0 KB

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7 priedas espd-request.pdfPDF
7 priedas espd-request.pdf -- 84.1 KB

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NoticePDF
Notice_7108428.pdf

This document contains a tender notice for the manufacturer's technical maintenance of software licenses for information system infrastructure, including virtual workplaces, in Lithuania.

7 priedas espd-request.xmlXML
7 priedas espd-request.xml -- 102.8 KB

This document contains a request for ESPD (European Single Procurement Document) information, likely for a tender related to IT infrastructure and virtual workplace management.

Tender Structure XML - Cycle 1XML
c4t_7108428_1.xml

This document contains the structure for a complete tender submission, including a mandatory file upload for the first round of an open procedure.

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70
Good

Tender Quality Score

This tender for IT infrastructure monitoring and management software is active with a clear CPV code and organizational details. However, it lacks disclosed financial value and specific evaluation criteria, impacting completeness and fairness. Sustainability aspects are notably absent.

Score Breakdown

Legal Compliance75/100

The tender adheres to open procedure (2014/24/ES) and specifies a CPV code. Deadlines are provided, though the submission deadline might be considered short given the complexity implied by the title. No disputes are reported. Regulatory compliance is assumed due to the nature of the procuring entity.

Clarity70/100

The title and CPV code provide a general understanding of the procurement's subject. However, the absence of explicit eligibility, technical, financial, and submission requirements within the AI-extracted section, and the lack of disclosed evaluation criteria, significantly reduce clarity for potential bidders.

Missing evaluation criteria specified
AI-extracted requirements sections are empty
Completeness65/100

Basic information such as title, organization, reference, and deadline is present. The contract duration is specified. However, the estimated value is not disclosed, and crucial details regarding specific requirements (exclusion, eligibility, technical, financial, submission) are missing from the extracted information, necessitating a deep dive into the 13 attached documents.

Estimated value not disclosed
Specific requirements (eligibility, technical, financial, submission) not detailed in AI extraction
Fairness80/100

The tender is an open procedure, suggesting a fair process. E-procurement is indicated. However, the undisclosed estimated value and the lack of specified objective evaluation criteria could be perceived as a disadvantage for bidders, potentially impacting the fairness of the selection process. No company-specific tailoring is evident.

Estimated value not disclosed
Missing evaluation criteria specified
Practicality60/100

The tender is marked as 'E-Procurement', implying electronic submission. A submission deadline and opening date are provided. The contract duration is short (7 months). However, financing information and a clear contract start date are not explicitly stated, and the lack of detailed requirements in the AI extraction makes initial assessment less practical.

Financing information not disclosed
Contract start date not explicitly stated
Data Consistency90/100

Key fields like title, reference, organization, and deadlines are populated. The CPV code is present. No suspension or disputes are indicated. Dates are logically presented. The tender status is 'active'.

Sustainability30/100

There is no mention of green procurement, social aspects, or innovation within the provided tender information. The tender is not indicated as EU funded.

No green procurement criteria
No social criteria mentioned

Strengths

Clear title and CPV code
Active status and specified deadlines
E-Procurement indicated
Organizational details provided

Concerns

Estimated value not disclosed
Missing evaluation criteria
Lack of sustainability considerations
Limited detail in AI-extracted requirements

Recommendations

1. Disclose the estimated value of the contract.
2. Clearly define and publish the evaluation criteria.
3. Incorporate sustainability and innovation aspects into future tenders.

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