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Tenders

2026­ESO­180 - Oracle Siebel and OSM Software Licenses and License Support Services

Open
Deadline
23 days left
April 27, 2026
Contract Details
Category
Open Procedure
Reference
7082565
Value
Not disclosed
Location
Vilnius County, Lithuania
Published
March 28, 2026
CPV Code
Project Timeline

Tender Published

March 24, 2026

Deadline for Questions

April 20, 2026

Submission Deadline

April 27, 2026

Tender Opening

April 27, 2026

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Budget
Not disclosed
Duration
36 months
Location
Vilnius County
Type
Open Procedure
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€414,969
Avg. Bids
1.7
Competition
Low
SME Winners
97%
1,352 tenders analyzed

Original Tender Description

Procurement of Oracle Siebel and OSM software licenses and license support services. All related to
Green Procurement

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Win Strategy

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65%
Estimated Win ProbabilityModerate Fit

This tender seeks Oracle Siebel and OSM software licenses and support services. A winning strategy will focus on demonstrating deep technical expertise in these specific Oracle products, a robust support model, and a commitment to green procurement principles. Given the lack of specified evaluation criteria, a strong emphasis on meeting all mandatory requirements and clearly articulating value will be crucial.

Key Winning Messages

Unrivaled Oracle Siebel & OSM Expertise: We are the premier provider of specialized Oracle Siebel and OSM licensing and support, ensuring seamless continuity and optimal performance for UAB Ignitis grupės paslaugų centras.

Sustainable IT Lifecycle Management: Our commitment to green procurement extends to our software licensing and support, offering environmentally conscious solutions that align with your sustainability goals.

Reliable, Long-Term Partnership: We offer a proven track record of delivering dependable and high-quality support services, fostering a trusted, long-term relationship.

Key Opportunities
Leverage the 'Green Procurement' requirement to differentiate.
Capitalize on the unspecified evaluation criteria by excelling in all mandatory and technical aspects.
Focus on demonstrating deep, niche expertise in Oracle Siebel and OSM, as this is a specific software requirement.
Key Challenges
Lack of specified evaluation criteria makes it difficult to prioritize bid elements.

Address all mandatory requirements meticulously and provide comprehensive evidence for technical capabilities. Assume a balanced evaluation across all stated requirements and focus on clear, concise, and compelling responses.

Potential for high competition due to the specialized nature of the software.

Clearly articulate unique selling propositions related to Oracle Siebel/OSM expertise, support responsiveness, and green procurement initiatives. Highlight any specific certifications or partnerships with Oracle.

Estimated value not disclosed may indicate a budget sensitivity or a desire for competitive pricing.

Develop a cost-effective pricing strategy that reflects value for money while ensuring profitability. Clearly demonstrate the cost-efficiency of your proposed support model.

Ideal Bidder Profile
A highly specialized IT solutions provider with proven experience in Oracle Siebel and OSM licensing, implementation, and ongoing support. The ideal bidder will possess strong technical certifications, a track record of successful long-term support contracts, and a demonstrated commitment to sustainability in their operations and service delivery.
Key Requirements
Provision of Oracle Siebel and OSM software licenses.
Provision of license support services for Oracle Siebel and OSM.
Compliance with Mandatory Exclusion Grounds.
Meeting Eligibility Requirements.
Demonstrating Technical Capability.
Meeting Financial Requirements.
Adherence to Submission Requirements.
Commitment to Green Procurement.
Key Discriminators
Demonstrable, specialized expertise and certifications in Oracle Siebel and OSM.
A proactive approach to green procurement, detailing specific initiatives for software lifecycle management and energy efficiency in support operations.
A highly responsive and proactive support model with clear SLAs and escalation procedures tailored to critical Oracle applications.
Evidence of successful long-term support contracts for similar complex software environments.
Social Value Opportunities
Commit to a 'Green IT' approach for software support, including energy-efficient data center practices (if applicable to support delivery), responsible e-waste management for any hardware involved in support, and promoting digital sustainability through optimized software usage.
Bid Focus Areas
Technical Capability Requirements

Provide detailed evidence of experience with Oracle Siebel and OSM, including case studies, technical certifications, and expert profiles. Emphasize the robustness and efficiency of the proposed support model.

Eligibility Requirements

Ensure all documentation for eligibility is complete, accurate, and submitted on time. Proactively address any potential ambiguities.

Green Procurement

Detail specific strategies and commitments for sustainable software licensing and support. Quantify environmental benefits where possible (e.g., reduced energy consumption, waste reduction).

Mandatory Exclusion Grounds

Thoroughly review and address all mandatory exclusion grounds to avoid disqualification. Provide clear declarations and supporting documentation.

Recommendations6
Master Oracle Siebel & OSM Expertise
CriticalHigh effort

Develop a comprehensive section detailing your firm's specific expertise, certifications, and proven track record with Oracle Siebel and OSM. Include case studies of similar support engagements.

Directly addresses the core of the tender and establishes credibility.
Proactive Green Procurement Strategy
CriticalMed effort

Craft a detailed green procurement strategy that goes beyond basic compliance. Outline specific initiatives for sustainable software support, energy efficiency, and waste reduction, linking them to the tender's 'Green Procurement: Yes' requirement.

Provides a significant differentiator and aligns with the contracting authority's stated goals.
Highlight Support Responsiveness & Reliability
HighMed effort

Clearly define your Service Level Agreements (SLAs) for support, including response times, resolution times, and escalation procedures. Emphasize proactive monitoring and preventative maintenance to minimize downtime.

Builds confidence in the long-term operational stability of the procured software.
Thoroughly Address All Mandatory Requirements
HighHigh effort

Conduct a meticulous review of all mandatory exclusion grounds, eligibility, technical, and financial requirements. Ensure all documentation is accurate, complete, and submitted in the specified format by the deadline.

Prevents immediate disqualification and forms the foundation of a compliant bid.
Develop a Value-Driven Pricing Model
MediumMed effort

Given the undisclosed estimated value, develop a competitive pricing strategy that demonstrates strong value for money. Clearly articulate the benefits and ROI of your proposed solution and support services.

Addresses potential budget concerns and positions the bid as cost-effective.
Integrate 'Green IT' into Support Operations
MediumLow effort

Detail how your support operations will adhere to 'Green IT' principles, such as optimizing server usage for support functions, promoting remote support to reduce travel, and responsible disposal of any related hardware.

Enhances the green procurement credentials and demonstrates a commitment to sustainability beyond basic compliance.
Competitive Positioning
Position as the specialist provider with unparalleled Oracle Siebel and OSM knowledge, contrasting with generalist IT service providers.
Emphasize the proactive and sustainable nature of your support services, highlighting how this aligns with the contracting authority's green procurement objectives.
Focus on building trust through a clear demonstration of reliability, robust SLAs, and a commitment to long-term partnership, rather than solely on price.

Competitors

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Requirements & Qualifications

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Documents

11 documents available with AI summaries

2.1. Requirements for suppliers.docxDOC
2.1. Requirements for suppliers.docx -- 43.4 KB

No content extracted

2.2. Technical Specification.docxDOC
2.2. Technical Specification.docx -- 57.3 KB

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2.3. Draft contract.docxDOC
2.3. Draft contract.docx -- 128.4 KB

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2.4. Tender form.docxDOC
2.4. Tender form.docx -- 77.8 KB

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2.5. Questions_suggestions form.docxDOC
2.5. Questions_suggestions form.docx -- 26.1 KB

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2. Special procurement conditions (SPC).docxDOC
2. Special procurement conditions (SPC).docx -- 870.8 KB

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Controlling persons of the supplier.docxDOC
Controlling persons of the supplier.docx -- 52.0 KB

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1. General procurement conditions (GPC).pdfPDF
1. General procurement conditions (GPC).pdf -- 328.7 KB

No content extracted

NoticePDF
Notice_7082565.pdf

This document contains a tender notice for the procurement of Oracle Siebel and OSM software licenses and license support services in Lithuania.

2.4.2. Tender price.xlsxXLS
2.4.2. Tender price.xlsx -- 19.2 KB

No content extracted

2.4.1. espd-request.zipZIP
2.4.1. espd-request.zip -- 75.6 KB

This document contains general and special procurement conditions, requirements for suppliers, and a technical specification for the procurement of Oracle Siebel and OSM software licenses and support services.

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75
Good

Tender Quality Score

This tender for Oracle Siebel and OSM software licenses and support is generally well-structured with comprehensive documentation, but lacks explicit evaluation criteria and details on financing, impacting its overall practicality and clarity.

Score Breakdown

Legal Compliance75/100

The tender adheres to standard procurement procedures and includes a proper CPV code. Deadlines appear reasonable given the 5-month tender validity. No disputes are indicated. The procedure type (Open) is appropriate for the EU directive cited.

Clarity80/100

The description of the procured services is clear. However, the absence of specified evaluation criteria within the provided information hinders a complete understanding of how bids will be assessed.

Missing evaluation criteria specified
Completeness70/100

Most basic information is present, including contract duration and tender validity. However, the estimated value is not disclosed, which is a significant omission for potential bidders.

Estimated value not disclosed
Fairness85/100

The tender is conducted via e-procurement, promoting accessibility. All documents appear to be available, and the criteria for exclusion and eligibility are listed as AI-extracted requirements, suggesting a structured approach. The value is not disclosed, which could be a concern for some.

Practicality65/100

While e-procurement is indicated, the lack of explicit mention of e-submission and the absence of financing information reduce practicality. The contract start date is also not specified.

No explicit mention of e-submission
Financing information not specified
Data Consistency90/100

Key fields such as title, reference, organization, and deadlines are populated. There are no indications of suspension or disputes. Dates are logically presented.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation within the provided tender details. The tender is not indicated as EU funded.

No green procurement criteria
No social criteria

Strengths

Comprehensive documentation available
Clear CPV code and procedure type
E-procurement indicated
Logical timeline and validity period

Concerns

Estimated value not disclosed
Missing evaluation criteria
Lack of explicit financing and contract start date information

Recommendations

1. Disclose the estimated value of the procurement.
2. Clearly outline the evaluation criteria for submitted bids.
3. Provide details on financing and the expected contract start date.

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