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Tenders

FWK4004 - Independent Complaints and Grievance Scheme (ICGS) Independent Investigators

Open
Deadline
65 days left
June 01, 2026
Contract Details
Category
Restricted Procedure
Reference
019778-2026
Value
£3,100,800
Location
United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

March 05, 2026

Deadline for Questions

May 25, 2026

Submission Deadline

June 01, 2026

Contract Start Date

September 30, 2026

Budget
£3,100,800
Duration
96 months
Location
United Kingdom
Type
Restricted Procedure
75
Quality Score/100
Good

Original Tender Description

The Independent Complaints and Grievance Scheme (ICGS) assesses cases of bullying, harassment and sexual misconduct across the Houses of Parliament. The ICGS are seeking Independent Investigators to join a framework of suppliers who will be assigned to assess cases of misconduct. The investigators will be tasked with assessing a complaint and coming to a recommendation as to whether, on the balance of probabilities, the alleged behaviour occurred and if this constitutes a breach of either the Bullying and Harassment policy or the Sexual Misconduct policy.

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Requirements & Qualifications

8 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (4)
Financial (1)
SUBMISSION REQUIREMENTS1
--[No specific requirements listed in the provided text]
MANDATORY EXCLUSION GROUNDS1
--[No specific requirements listed in the provided text]
ELIGIBILITY REQUIREMENTS1
--[No specific requirements listed in the provided text]
TECHNICAL CAPABILITY REQUIREMENTS4
--Experience in conducting investigations related to bullying, harassment, and sexual misconduct.
--Ability to assess cases based on the balance of probabilities.
--Understanding of the Bullying and Harassment policy and the Sexual Misconduct policy.
FINANCIAL REQUIREMENTS1
--[No specific requirements listed in the provided text]

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Documents

No processed documents available for this tender.

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75
Good

Tender Quality Score

This tender for independent investigators for the ICGS is generally well-structured, with clear objectives and a reasonable estimated value. However, it lacks specific evaluation criteria and details on submission procedures, impacting its overall completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, including the use of a proper CPV code and a stated estimated value. The procedure type is mentioned, and the organization is clearly identified. The deadline, while potentially short, is specified. No disputes are indicated.

Clarity80/100

The description of the service required is clear, outlining the purpose of the ICGS and the role of the independent investigators. The technical capability requirements are also well-defined, specifying the necessary experience and understanding of relevant policies.

Completeness70/100

Most basic information is present, including title, reference, organization, estimated value, and contract duration. However, the absence of specific submission requirements and detailed evaluation criteria means that crucial information for potential bidders is missing.

No document content available
Missing evaluation criteria
Fairness85/100

The tender is structured as a competitive flexible procedure, suggesting a fair process. The estimated value is disclosed, and the requirements are focused on technical capabilities rather than specific company endorsements. The use of a framework approach can promote broader participation.

Practicality65/100

The tender specifies a contract start date and duration. However, the lack of information regarding e-submission methods and the absence of document content make the practical aspects of participation less straightforward for potential bidders.

No e-submission
No document content available
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and deadlines are populated. The dates provided are logical, and there are no indications of suspension or disputes, contributing to high data consistency.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation within the tender. The funding source is not specified, suggesting a lack of focus on these areas.

Not green procurement
No social criteria

Strengths

Clear description of services and objectives
Well-defined technical capability requirements
Disclosed estimated value and contract duration
Competitive flexible procedure indicated

Concerns

Missing specific evaluation criteria
Lack of detailed submission requirements
No information on e-submission
No document content available for review

Recommendations

1. Provide detailed evaluation criteria to ensure transparency.
2. Specify submission procedures and attach all relevant tender documents.
3. Clarify e-submission methods for potential bidders.

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