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Tenders

Adaptation of the General Assistance Center's telephone equipment to packet switching technologies

Open
Deadline
11 days left
April 16, 2026
Contract Details
Category
Open Procedure
Reference
6899570
Value
Not disclosed
Location
Vilnius County, Lithuania
Published
March 28, 2026
CPV Code
Project Timeline

Tender Published

March 12, 2026

Deadline for Questions

April 09, 2026

Submission Deadline

April 16, 2026

Tender Opening

April 16, 2026

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Budget
Not disclosed
Duration
9 months
Location
Vilnius County
Type
Open Procedure
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€414,969
Avg. Bids
1.7
Competition
Low
SME Winners
97%
1,352 tenders analyzed

Original Tender Description

Telephone equipment of the General Assistance Center (hereinafter - GAC) information system in the GAC unit
Green Procurement

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Win Strategy

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65%
Estimated Win ProbabilityModerate Fit

This tender focuses on adapting existing telephone equipment for packet-switched technologies for the General Assistance Center. While technical details are sparse, a winning strategy will leverage a clear understanding of the contracting authority's needs, a robust technical solution, and a competitive pricing model, with a strong emphasis on compliance and risk mitigation.

Key Winning Messages

Reliable and efficient adaptation of critical communication infrastructure for enhanced public safety.

Cost-effective solution ensuring seamless integration and long-term operational benefits.

Key Opportunities
The lack of specified technical and financial requirements presents an opportunity for bidders to propose innovative and cost-effective solutions that exceed basic expectations.
The 'Green Procurement' requirement allows for differentiation by proposing environmentally conscious solutions and practices.
The short duration (9 months) favors bidders with agile project management and readily available resources.
Key Challenges
The absence of detailed technical specifications and evaluation criteria creates ambiguity and increases the risk of misinterpreting the contracting authority's exact needs.

Proactively engage with the contracting authority through clarification requests (if permitted) to gain a deeper understanding of their specific technical requirements and desired outcomes. Base the proposal on best practices for similar systems and clearly articulate assumptions made.

The 'corrupted data' in README.txt suggests potential issues with tender document completeness or clarity, requiring careful review of all available information.

Thoroughly review all provided documents, cross-referencing information and highlighting any inconsistencies or missing details in clarification requests. Ensure the bid addresses all implicitly understood requirements.

The lack of disclosed estimated value makes it difficult to gauge the expected budget and price competitively.

Conduct thorough market research to estimate the likely cost of similar projects. Benchmark against publicly available data for similar government IT procurements. Offer a tiered pricing structure or options to demonstrate flexibility.

Ideal Bidder Profile
A bidder with proven experience in telecommunications system integration, specifically with public safety or emergency services, and a strong understanding of packet-switched network technologies. Experience with government procurement processes and a track record of delivering on time and within budget are essential. The bidder should also demonstrate a commitment to quality and reliability.
Key Requirements
Adaptation of existing telephone equipment to packet-switched technologies.
Compliance with all mandatory exclusion grounds.
Delivery of services within a 9-month duration.
Adherence to Green Procurement principles.
Successful completion of the European Single Procurement Document (ESPD) process.
Key Discriminators
Demonstrated expertise in modernizing legacy telecommunication systems for critical infrastructure.
A clear and well-articulated plan for integrating packet-switched technology with existing BPC infrastructure.
A robust risk management plan addressing potential technical and operational challenges.
Commitment to sustainable practices beyond the minimum 'Green Procurement' requirement.
Social Value Opportunities
Commit to using locally sourced materials or services where feasible during the project implementation, contributing to the local economy.
Offer training opportunities for BPC staff on the new system's functionalities and maintenance, enhancing their skills and capacity.
Bid Focus Areas
Technical Solution and Adaptation Plan

Provide a detailed, step-by-step plan for adapting the existing telephone equipment to packet-switched technologies. Highlight the benefits of this adaptation, such as improved call quality, scalability, and potential cost savings. Emphasize the reliability and security of the proposed solution.

Compliance and Risk Management

Thoroughly address all mandatory exclusion grounds. Develop a comprehensive risk assessment and mitigation plan, demonstrating foresight and preparedness for potential issues during implementation. Clearly outline how the project will adhere to all legal and regulatory requirements.

Green Procurement

Detail specific measures to be taken to meet green procurement objectives. This could include energy-efficient equipment, waste reduction strategies during installation, or the use of sustainable materials. Quantify the environmental benefits where possible.

Pricing and Value Proposition

Offer a competitive and transparent pricing structure. Clearly articulate the value proposition, demonstrating how the proposed solution provides the best overall value for money, considering both initial costs and long-term operational benefits.

Recommendations7
Develop a Detailed Technical Adaptation Plan
CriticalHigh effort

Create a comprehensive plan outlining the methodology, technologies, and steps involved in adapting the existing telephone equipment to packet-switched technologies. This should include a clear understanding of the BPC's current infrastructure and how the new system will integrate.

Demonstrates technical competence and a clear understanding of the project's core objective.
Proactive Clarification on Ambiguous Requirements
CriticalMed effort

Given the lack of detailed specifications and evaluation criteria, submit formal clarification requests to the contracting authority to gain a deeper understanding of their expectations regarding technical performance, desired outcomes, and any implicit evaluation weighting.

Reduces risk of non-compliance and allows for a more targeted and competitive bid.
Highlight Experience with Public Safety Communications
HighMed effort

Emphasize any prior experience working with emergency services, public safety answering points (PSAPs), or similar critical communication environments. This builds trust and demonstrates an understanding of the unique operational demands.

Establishes credibility and differentiates from general IT service providers.
Conduct Thorough Market Research for Pricing Benchmarking
HighMed effort

Since the estimated value is undisclosed, research the typical costs associated with similar telecommunication system adaptation projects for public sector organizations to inform a competitive pricing strategy.

Ensures a competitive bid that is both profitable and attractive to the contracting authority.
Incorporate Local Sourcing and Training Commitments
MediumLow effort

Include specific commitments for local sourcing of materials/services and offering training to BPC staff as part of the social value proposition.

Enhances the bid's appeal by demonstrating broader community and capacity-building benefits.
Develop a Robust Risk Management and Mitigation Plan
CriticalHigh effort

Identify potential risks associated with adapting legacy systems, integration challenges, and project timelines. Propose concrete mitigation strategies for each identified risk.

Demonstrates foresight and a proactive approach to project execution, increasing confidence in delivery.
Ensure Meticulous ESPD Completion
HighMed effort

Pay extreme attention to detail when completing the European Single Procurement Document (ESPD), ensuring all information is accurate, consistent, and directly addresses the requirements. Any errors or omissions can lead to immediate disqualification.

Essential for meeting procedural requirements and avoiding exclusion.
Competitive Positioning
Position the bid as a solution that not only meets the technical requirements but also enhances the operational efficiency and future-proofing of the BPC's communication system, leveraging a deep understanding of public safety needs.
Emphasize the reliability, security, and cost-effectiveness of the proposed solution, supported by a strong track record and a clear risk mitigation strategy.

Competitors

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Requirements & Qualifications

5 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (1)
Financial (1)
SUBMISSION REQUIREMENTS1
--[No specific requirements listed]
MANDATORY EXCLUSION GROUNDS1
--[No specific requirements listed]
ELIGIBILITY REQUIREMENTS1
--[No specific requirements listed]
TECHNICAL CAPABILITY REQUIREMENTS1
--[No specific requirements listed]
FINANCIAL REQUIREMENTS1
--[No specific requirements listed]

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Documents

13 documents available with AI summaries

1 PAGD PD BSDOC
1 PAGD PD BS.docx

This document contains information regarding the procurement of telephone equipment for the Joint Assistance Center, outlining participation conditions and the mandatory use of the European Single Procurement Document (ESPD).

2 PAGD PD SSDOC
2 PAGD PD SS.docx

This document outlines the general information, exclusion grounds, qualification requirements, and evaluation criteria for a tender concerning telephone equipment for the Joint Assistance Center's information system.

3 PAGD PD TSDOC
3 PAGD PD TS.docx

This document contains the technical specification for the procurement, installation, configuration, and commissioning of packet-switched technology adaptation for the Public Assistance Center's telephone equipment.

4 PAGD PD PFDOC
4 PAGD PD PF.docx

This document contains a form for bidders to provide their details, information about subcontracting, and their proposal, including pricing and confirmation of compliance with tender requirements.

6 PAGD PD FKDOC
6 PAGD PD FK.docx

This document contains tables for the bidder to list provided services and responsible specialists with their experience for the General Assistance Center's (BPC) telephone equipment tender.

7 PAGD PD Tiekėjo deklaracijaDOC
7 PAGD PD Tiekėjo deklaracija.docx

This document is a bidder's declaration for the General Assistance Center's telephone equipment tender, requiring the bidder to list responsible individuals and their roles.

8 PAGD PD Atitikties deklaracijaDOC
8 PAGD PD ATITIKTIES DEKLARACIJA.docx

This document is a declaration of compliance with national security requirements for a bidder participating in the procurement of telephone equipment for the Public Assistance Center.

9 PAGD PD Deklaracija dėl ESDOC
9 PAGD PD Deklaracija dėl ES 2022_576.docx

This document is a bidder's declaration confirming that the bidder is not influenced by Russia as per EU Regulation 2022/576.

SS 1 priedasDOC
SS 1 priedas.docx

This document contains the General Conditions for a Goods Purchase and Sale Agreement, defining key terms and outlining the hierarchy of contractual documents for the procurement of telephone equipment for the Public Assistance Center.

espd-request.pdfPDF
espd-request.pdf -- 84.4 KB

No content extracted

NoticePDF
Notice_6899570.pdf

This document contains a tender notice for the adaptation of existing telephone equipment for packet switching technologies for the General Assistance Centre in Vilnius, Lithuania.

README.txtTXT
README.txt -- 835 B

This document contains a README file with corrupted data, likely related to an ESPD request for a tender concerning the information system's telephone equipment for the Joint Assistance Center.

espd-request.xmlXML
espd-request.xml -- 102.6 KB

This document is a request for the European Single Procurement Document (ESPD) for the procurement of telephone equipment for the General Assistance Center.

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75
Good

Tender Quality Score

This tender for adapting telephone equipment to packet switching technologies at the General Assistance Center is generally well-structured, but lacks specific details regarding evaluation criteria and financial value. It benefits from clear documentation and a structured process, though some aspects of practicality and sustainability could be improved.

Score Breakdown

Legal Compliance75/100

The tender adheres to general procurement regulations, using standard procedures and a proper CPV code. Deadlines appear reasonable given the contract duration. There is no indication of past disputes or regulatory issues. However, the absence of explicitly stated evaluation criteria could pose a challenge for bidders in understanding how proposals will be assessed.

Missing evaluation criteria specified
Clarity80/100

The description of the procurement is clear, outlining the need to adapt existing telephone equipment for packet switching technologies. Key technical specifications are provided in attached documents. However, the lack of explicitly defined evaluation criteria means that the conditions for selection are not fully specified from a clarity perspective.

No evaluation criteria specified
Completeness70/100

Most basic information is present, including the organization, type of procedure, and contract duration. Multiple required documents are indicated, covering technical specifications and declaration forms. However, the estimated value is not disclosed, and the absence of explicit evaluation criteria leaves a gap in completeness.

Estimated Value: Not disclosed
Missing evaluation criteria specified
Fairness85/100

The tender is open, and documents appear to be fully accessible via the provided links. The process uses e-procurement, which promotes transparency. The absence of disclosed value and specific evaluation criteria, while not necessarily unfair, reduces predictability for bidders. There are no evident requirements tailored to specific companies.

Practicality65/100

The use of e-procurement is a positive aspect for practicality. The contract start date is not explicitly mentioned, and financing information is absent, which can hinder practical planning for bidders. The nine-month duration is specified. Submission is likely electronic via the e-procurement platform.

Contract start date not specified
Financing information not provided
Data Consistency90/100

Key fields such as title, reference number, organization, and deadlines are populated and appear logically consistent. The status is 'active', and there are no indications of suspension or disputes. The dates for submission and opening are provided and are sequential.

Sustainability50/100

The tender does not explicitly mention any green procurement initiatives, social aspects, or focus on innovation. There is no information indicating if the project is EU funded. This suggests a lack of emphasis on sustainability criteria within the procurement process.

Not green procurement
No social criteria mentioned

Strengths

Clear structure and documentation
Use of e-procurement
Proper CPV code and open procedure
Adequate number of supporting documents provided

Concerns

Estimated value not disclosed
Missing evaluation criteria
Lack of sustainability considerations

Recommendations

1. Specify evaluation criteria clearly to enhance bidder understanding.
2. Disclose the estimated contract value to improve transparency.
3. Incorporate sustainability and innovation criteria into the tender.

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