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Tenders

GLA Third Party Resident Support

Open
Deadline
33 days left
April 30, 2026
Contract Details
Category
Other
Reference
023290-2026
Value
£180,000
Location
London, United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

March 16, 2026

Deadline for Questions

April 23, 2026

Submission Deadline

April 30, 2026

Contract Start Date

May 31, 2026

Budget
£180,000
Duration
12 months
Location
London
Type
Other
75
Quality Score/100
Good

Original Tender Description

The GLA is delivering the Warm Homes: Local Grant Programme in partnership with 30 London boroughs. To strengthen delivery, the GLA is exploring running a pilot project to better understand how community organisations can support vulnerable residents throughout the retrofit process. The aim is to improve the resident experience and reduce dropout rates. Identification of eligible households and installation of measures will be managed by the GLA and its delivery partners. Community organisations would focus on resident‑facing support, from initial engagement through to installation. This preliminary engagement seeks to understand capacity, capability, delivery models, and potential challenges within the market. Insights will inform the future procurement strategy.

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Requirements & Qualifications

23 requirements across 5 categories

Submission (4)
Mandatory (1)
Compliance (7)
Technical (9)
Financial (2)
SUBMISSION REQUIREMENTS4
--Complete a short questionnaire.
--The questionnaire aims to gather market insights on potential service delivery models, capacity and readiness to deliver, opportunities and challenges within the supply chain, and considerations for future procurement.
--Participation in this exercise does not constitute a commitment to procure.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS7
--Organisations must be community organisations.
--Organisations should focus on resident-facing support throughout the retrofit process.
--Organisations should aim to fill gaps in provision, not duplicate existing services.
TECHNICAL CAPABILITY REQUIREMENTS9
--Capacity to support vulnerable residents throughout the retrofit process.
--Capability to understand resident energy assessments.
--Ability to provide tailored advice on recommended measures.
FINANCIAL REQUIREMENTS2
--Value of the tender: 180,000 EUR
--Duration of the contract: 12 months

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Documents

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75
Good

Tender Quality Score

This is a preliminary market engagement exercise, not a formal tender, focused on gathering information for a future pilot project. While it lacks formal tender elements, it provides a clear description of the project's aims and desired outcomes.

Score Breakdown

Legal Compliance75/100

The tender is in a 'planning' status and is described as a preliminary engagement, not a formal procurement. This means standard legal compliance elements like formal procedures, CPV codes, and dispute resolution are not applicable at this stage. The deadline is reasonable for a market engagement. The absence of a formal procedure impacts the score.

Status is 'planning', not a formal procurement.
Clarity80/100

The description of the pilot project's objectives, the role of community organizations, and the desired outcomes is clear. The purpose of the questionnaire and the information sought is well-defined. However, specific evaluation criteria for the questionnaire responses are not provided.

No evaluation criteria specified for questionnaire responses.
Completeness70/100

Basic information such as title, organization, estimated value, and contract duration is present. However, as this is a market engagement, not all elements of a full tender (like detailed technical specifications or formal submission documents) are expected or provided. The lack of attached documents with content is a minor drawback.

No document content available for attached documents.
Fairness85/100

The exercise is open to all interested community organizations and explicitly states that participation does not preclude future opportunities, promoting fairness. The estimated value is disclosed. The criteria for participation are based on organizational focus and capability, which are objective for this stage.

Practicality65/100

The primary interaction method is a questionnaire, which is a practical approach for market engagement. However, the absence of explicit e-submission details and a clear contract start date (though a contract start is listed, it's for a future procurement) makes it less practical as a direct procurement process. Financing information is not detailed, as expected for a planning stage.

No explicit e-submission method detailed.
Contract start date is for a future procurement, not this engagement.
Data Consistency90/100

Key fields like title, organization, value, and dates are populated logically. The status 'planning' aligns with the nature of the exercise. There are no indications of disputes or suspensions.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, innovation, or EU funding in the provided information. This is typical for a preliminary market engagement but limits the score in this category.

No explicit mention of green procurement, social aspects, or innovation.

Strengths

Clear project objectives and scope.
Open and fair market engagement approach.
Disclosure of estimated value and contract duration.
Well-defined target audience (community organizations).

Concerns

Not a formal tender, lacks formal procurement elements.
No evaluation criteria for questionnaire responses.
Limited information on sustainability aspects.
No explicit e-submission method detailed.

Recommendations

1. Clearly define the evaluation criteria for the questionnaire responses.
2. Specify the method for questionnaire submission and any associated deadlines for this engagement phase.
3. Consider incorporating sustainability or social value considerations into future procurement strategy discussions.

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