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Tenders

Port of Dover - Dover System Efficiency Review

Open
Deadline
13 days left
April 10, 2026
Contract Details
Category
Open Procedure
Reference
025622-2026
Value
Not disclosed
Location
Kent, United Kingdom
Published
March 20, 2026
Organization
CPV Code
Project Timeline

Tender Published

March 20, 2026

Deadline for Questions

April 03, 2026

Submission Deadline

April 10, 2026

Contract Start Date

April 30, 2026

Budget
Not disclosed
Duration
25 months
Location
Kent
Type
Open Procedure
75
Quality Score/100
Good

Original Tender Description

The Port of Dover is Europe’s busiest ferry port, handling £144 billion of trade, 33% of the UK’s trade in goods. The harbour was entrusted to a board chaired by the Lord Warden of the Cinque Ports by royal charter of 1606. This board was reconstituted by Act of Parliament in 1861 and renamed Dover Harbour Board (“DHB”). DHB’s role is to administer, maintain and improve the harbour of Dover, so that the port is open to everyone who wishes to load or unload cargo or to embark or disembark passengers. The Port of Dover is a Trust port, DHB is a statutory corporation rather than a registered company, it has no shareholders and is accountable instead to a broad range of stakeholders. The Board is responsible for the effective strategic direction and control of the business and in order to discharge that responsibility properly, it strives to achieve best practice in corporate governance within the boundaries of an entity which is not listed. To ensure that the business is run in a responsible manner it is committed to the principles of openness, transparency and accountability. The Board continues to follow the “Ports Good Governance Guidance”, issued by the Department for Transport in March 2018, and has identified further good practice in the UK Corporate Governance Code as published in updated form by the Financial Reporting Council during the year. The legal duties, powers and obligations of the Board are derived from national legislation, its own acts of Parliament and a variety of statutory instruments relating to the operation of ports. The business does not have shareholders. Nevertheless, the Board is accountable to its stakeholders for the performance of its duties and it encourages regular dialogue with its different groups of them in the furtherance of its objectives. The DHB group currently comprises Dover Harbour Board, Port of Dover Cargo Limited (10333520), Core Operational and Services Team Limited (11209566), Dover Developments Limited (09206042), Dover Waterfront Limited (09437228) (dormant) and Port of Dover Limited (07087839) (dormant). All subsidiary companies are 100% owned. DHB wishes to appoint a service provider to identify inefficiencies that exist in the system and implement solutions that will support network / short straits growth, improve the travellers’ experience and ultimately reduce cost per unit

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Requirements & Qualifications

8 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (4)
Financial (1)
SUBMISSION REQUIREMENTS1
--No specific requirements listed in the provided text.
MANDATORY EXCLUSION GROUNDS1
--No specific requirements listed in the provided text.
ELIGIBILITY REQUIREMENTS1
--No specific requirements listed in the provided text.
TECHNICAL CAPABILITY REQUIREMENTS4
--Service provider to identify inefficiencies in the system.
--Service provider to implement solutions that will support network / short straits growth.
--Service provider to implement solutions that will improve the travellers’ experience.
FINANCIAL REQUIREMENTS1
--No specific requirements listed in the provided text.

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Documents

No processed documents available for this tender.

Documents will appear here once they are downloaded and analyzed.

75
Good

Tender Quality Score

This tender for a system efficiency review at the Port of Dover is generally well-structured, with clear objectives and a reasonable timeline. However, it lacks specific evaluation criteria and details on financial aspects, impacting its completeness and fairness.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, including the use of a proper CPV code and an open competition procedure. Deadlines are provided, and there's no indication of disputes. The procedure is described as 'Below threshold - open competition', which suggests adherence to relevant thresholds.

Clarity80/100

The description of the Port of Dover and its mission is comprehensive. The technical requirements are clearly stated, outlining the need to identify inefficiencies and implement solutions for growth, traveler experience, and cost reduction. However, the absence of explicit evaluation criteria leaves some ambiguity on how proposals will be judged.

Missing evaluation criteria
Completeness70/100

Most basic information is present, including title, reference, organization, and a clear description. The contract duration and start date are specified. However, the estimated value is not disclosed, and the tender documents themselves are not available with content, which significantly hinders a complete assessment.

Estimated value not disclosed
No document content available
Fairness85/100

The tender is an open competition, which promotes fairness. The requirements are focused on the service needed rather than specific companies. However, the lack of disclosed value and specific evaluation criteria could be perceived as less transparent, although not overtly unfair.

Value not disclosed
No evaluation criteria specified
Practicality65/100

The contract start date and duration are provided. However, the tender does not explicitly mention e-submission, and the availability of document URLs is not confirmed. Financing information is also absent, which could be a practical consideration for potential bidders.

No e-submission mentioned
Financing information absent
Data Consistency90/100

Key fields such as title, reference, organization, and dates are populated. There are no indications of suspension or disputes. The dates provided (submission deadline, contract start) are logically sequenced.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation within the tender description or AI-extracted requirements. This suggests a lack of focus on sustainability criteria.

Not green procurement
No social criteria

Strengths

Clear description of organizational context and objectives
Open competition procedure
Specific technical requirements for the service

Concerns

Lack of disclosed estimated value
Absence of evaluation criteria
No content available for tender documents

Recommendations

1. Disclose the estimated value of the contract.
2. Publish clear evaluation criteria for bidders.
3. Provide access to the full content of tender documents.

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