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Tenders

Refuge and Community Support Services

Open
Deadline
40 days left
May 15, 2026
Contract Details
Category
Open Procedure
Reference
025641-2026
Value
£15,588,000
Location
East Wales, United Kingdom
Published
March 28, 2026
Organization
CPV Code
Project Timeline

Tender Published

March 20, 2026

Deadline for Questions

May 08, 2026

Submission Deadline

May 15, 2026

Contract Start Date

September 30, 2026

Budget
£15,588,000
Duration
60 months
Location
East Wales
Type
Open Procedure
75
Quality Score/100
Good

Original Tender Description

B2 Cardiff Council is seeking to tender for four services, subject to Cabinet approval, under the Violence Against Women, Domestic Abuse and Sexual Violence (VAWDASV) agenda. Lot 1 - Refuge and Community Services - Advice and PreventionAccess to advice and support to prevent escalation of abuse and to prevent homelessness for women. This will be delivered from a Council-provided One Stop Shop facility and in the community. Lot 2 - Refuge and Community Services – Accommodation & Support Provision of up to approx. 57 units of safe accommodation and support, for women and any children and young people accompanying them who are experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV) who need this provision. Lot 3 - Refuge and Community Support – Children’s and Young People Provision Support for pregnant women and those responsible for children up to age 5, experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV). To also provide range of age-appropriate therapeutic interventions for children and young people (CYP) in both safe accommodation and community settings to help them come to terms with the abuse they have experienced or witnessed, and to reaffirm their relationships with the non-abusive parent/carer and potentially the abusive parent/carer. Support can be provided to boys and girls aged 5-16. Lot 4 - Refuge and Community Support - Male Victim Service Access to advice and support to prevent escalation of abuse and to prevent homelessness for men. This will include provision of safe accommodation and support, along with therapeutic interventions. Cardiff is a multicultural city; as part of the service delivery there will be an expectation of specialist support for people from black and minority ethnic backgrounds within the service.

Risk Analysis

Risk analysis is not yet available for this country's tenders. Currently supported: Estonia, Poland, Lithuania, and Latvia.

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Requirements & Qualifications

13 requirements across 5 categories

Submission (2)
Mandatory (1)
Compliance (2)
Technical (7)
Financial (1)
SUBMISSION REQUIREMENTS2
--Bids must be submitted in English, Estonian, Latvian, Polish, or Lithuanian.
--The deadline for submission is 2026-05-15T12:00:00+01:00.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS2
--Bidders must be able to provide services related to Violence Against Women, Domestic Abuse and Sexual Violence (VAWDASV).
--Bidders must be able to provide specialist support for people from black and minority ethnic backgrounds.
TECHNICAL CAPABILITY REQUIREMENTS7
--Lot 1: Ability to provide advice and support to prevent escalation of abuse and homelessness for women, delivered from a Council-provided One Stop Shop facility and in the community.
--Lot 2: Ability to provide approximately 57 units of safe accommodation and support for women and accompanying children/young people experiencing VAWDASV.
--Lot 3: Ability to provide support for pregnant women and those responsible for children up to age 5, experiencing VAWDASV.
FINANCIAL REQUIREMENTS1
--The total value of the tender is 15,588,000.0 EUR.

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75
Good

Tender Quality Score

This tender for refuge and community support services is well-structured with clear service descriptions across four lots, but lacks specific evaluation criteria and details on submission documentation, impacting overall completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender adheres to open procedure and has a clear CPV code. Deadlines are provided, and there are no explicit mentions of disputes. However, the 'missing reveal date' flagged suggests potential procedural ambiguity.

Missing reveal date
Clarity80/100

The description of services across the four lots is detailed and understandable, outlining specific support needs for various demographics including men and minority ethnic backgrounds. Requirements for technical capability are also reasonably clear.

Completeness70/100

Most basic information is present, including estimated value, duration, and contract start date. The main deficiency is the lack of available document content for review, which significantly hinders a full assessment of completeness for potential bidders.

No document content available
Fairness85/100

The tender is open, discloses the estimated value, and outlines specific service requirements. The inclusion of specialist support for minority ethnic backgrounds demonstrates a commitment to equitable service. The division into lots allows for specialized bids.

Practicality65/100

The submission deadline may be tight given the complexity of services described. The lack of specific information regarding e-submission channels and detailed documentation for review reduces practicality for bidders.

Deadline may be too short
No e-submission
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and contract duration are populated logically. Dates provided are consistent and do not suggest internal contradictions. The absence of disputes further enhances data consistency.

Sustainability50/100

While the tender focuses on essential social services, there is no explicit mention of green procurement, social value aspects beyond service provision, or innovation initiatives, indicating a neutral rather than proactive approach to sustainability.

Not green procurement
No social criteria (beyond service scope)

Strengths

Clear and detailed description of services across four distinct lots
Specific mention of specialist support for minority ethnic backgrounds
Open procedure and disclosure of estimated value
Good data consistency in core tender information

Concerns

No evaluation criteria specified
No document content available for review
Potential for a tight submission deadline
Lack of explicit sustainability considerations

Recommendations

1. Publish detailed tender documents and evaluation criteria.
2. Clarify the e-submission process and consider extending the deadline if feasible.

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