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Tenders

DOJ - Northern Ireland Prison Service (NIPS) - Computerised Personnel and Salary (COMPASS) System Support

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
March 16, 2026
Contract Details
Category
Open Procedure
Reference
014407-2026
Value
£147,600
Location
Northern Ireland, United Kingdom
Published
April 20, 2026
CPV Code
Project Timeline

Tender Published

February 17, 2026

Deadline for Questions

March 09, 2026

Submission Deadline

March 16, 2026

Contract Start Date

March 31, 2026

Budget
£147,600
Duration
24 months
Location
Northern Ireland
Type
Open Procedure
49
Quality Score/100
Fair

Original Tender Description

NIPS wishes to appoint a Supplier for the provision of support and maintenance of its’ COMPASS system, via support days on a call off basis. The DOJ ISD provides ‘first-line’ support to the Users of the system. This contract is for the provision of support and maintenance on via call off support days as and when required (estimated 30 days per year). This contract is for an initial period of 2 years with 2 optional extensions of 1 year each.

Risk Analysis

Risk analysis is not yet available for this country's tenders. Currently supported: Estonia, Latvia, Lithuania, Poland, France, UK, Denmark, Netherlands, Norway, and Finland.

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Requirements & Qualifications

12 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (5)
Technical (4)
Financial (1)
SUBMISSION REQUIREMENTS1
--Submission of bid must be completed by the deadline: 2026-03-16T00:00:00.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided information.
ELIGIBILITY REQUIREMENTS5
--Ability to provide support and maintenance for the NIPS COMPASS system.
--Capability to provide services on a call-off basis.
--Capacity to provide an estimated 30 support days per year.
TECHNICAL CAPABILITY REQUIREMENTS4
--Expertise in IT services, including consulting, software development, Internet, and support (as per CPV category 72000000).
--Proven capability in providing support and maintenance for IT systems, specifically similar to the COMPASS system.
--Operational capacity to deliver support and maintenance services on a call-off basis.
FINANCIAL REQUIREMENTS1
--Financial capacity to undertake a contract with an estimated value of 147,600.0 EUR over the potential maximum duration (4 years).

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Documents

3 documents available with AI summaries

OCDS RecordDOC
014407-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
014407-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
014407-2026_official.pdf

No summary available for this document.

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49
Fair

Tender Quality Score

This tender suffers from critical deficiencies, primarily the complete absence of accessible tender document content and evaluation criteria, severely hindering fairness and completeness. While basic information is present, these fundamental gaps make it impractical for potential bidders to prepare a compliant and competitive submission.

Score Breakdown

Legal Compliance55/100

The tender defines the procedure type and CPV code correctly, and there are no reported disputes. However, the lack of accessible tender document content, missing reveal date, and absence of detailed mandatory exclusion grounds in the provided information represent significant legal compliance risks, as bidders cannot fully understand the legal framework.

No tender document content available
Missing reveal date
Clarity55/100

The service description and basic requirements are clearly stated. However, the critical absence of specified evaluation criteria and detailed performance conditions (e.g., SLAs) makes it difficult for bidders to understand how their proposals will be judged and what exact performance is expected, leading to ambiguity.

No evaluation criteria specified
Lack of detailed performance conditions/SLAs
Completeness40/100

While basic information like title, reference, organization, value, duration, and key dates are present, the complete lack of content for the four listed tender documents is a critical failure. This means essential terms, conditions, and detailed instructions are unavailable, rendering the tender fundamentally incomplete. Missing evaluation criteria and detailed exclusion grounds further compound this.

No tender document content available
Missing evaluation criteria
Fairness35/100

Fairness is severely compromised by the absence of accessible tender document content and the explicit lack of evaluation criteria, which undermines transparency and objectivity. The absence of an e-submission option also limits equal access for potential bidders.

No tender document content available
No evaluation criteria specified
Practicality50/100

The tender specifies the contract start date and duration, which is practical. However, the lack of electronic submission support and, more critically, the unavailability of actual tender document content make it highly impractical for potential suppliers to prepare and submit a bid.

No e-submission
No tender document content available
Data Consistency80/100

Most key fields are populated, and dates are generally logical and consistent. Minor inconsistencies include empty 'Liable Person' and 'Code' fields for type/procedure, and a slight discrepancy in the submission deadline time between different sections.

Empty 'Liable Person' field
Minor inconsistency in submission deadline time
Sustainability20/100

The tender does not indicate any focus on green procurement, social aspects, or innovation. It is also not identified as EU-funded, which often correlates with higher sustainability standards.

Not green procurement
No social criteria

Strengths

Clear description of the required service and contract duration
Estimated value and contract start date are provided
Appropriate CPV code assigned
Open procedure type promotes competition

Concerns

Critical: No tender document content available, making it impossible for bidders to prepare a submission
Critical: Missing evaluation criteria, leading to a lack of transparency and objectivity
No specific mandatory exclusion grounds detailed in the provided information
Lack of electronic submission option
No mention of sustainability, social, or innovation aspects

Recommendations

1. Immediately publish all tender documents with full content to ensure legal compliance and fairness.
2. Clearly define and publish the evaluation criteria to ensure transparency and allow bidders to understand how their proposals will be assessed.
3. Implement an e-submission platform to enhance accessibility and efficiency for bidders.

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