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Tenders

TVFCS Command & Control

Open
Deadline
205 days left
October 18, 2026
Contract Details
Category
Restricted Procedure
Reference
023212-2026
Value
£13,200,000
Location
Berkshire, Buckinghamshire and Oxfordshire, United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

March 13, 2026

Deadline for Questions

October 11, 2026

Submission Deadline

October 18, 2026

Contract Start Date

October 18, 2026

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Budget
£13,200,000
Duration
84 months
Location
Berkshire, Buckinghamshire and Oxfordshire
Type
Restricted Procedure
75
Quality Score/100
Good

Original Tender Description

Thames Valley Fire Control Service (TVFCS) is initiating a Competitive Flexible Procedure procurement for the replacement of its Command & Control (C&C) system. TVFCS is a tri-service collaboration between Oxfordshire Fire & Rescue Service, Buckinghamshire Fire & Rescue Service, and Royal Berkshire Fire & Rescue Service. Oxfordshire County Council are undertaking this procurement on behalf of the other Fires Services. Since becoming operational in 2015, TVFCS has provided a critical shared emergency control room service, handling 999 calls and mobilising resources across the Thames Valley region, serving a population of approximately 2.5 million residents. The current C&C system (NEC Vision Computer Aided Dispatch (CAD) and DS3000 Integrated Communication Control System (ICCS)) is approaching end-of-life, with key infrastructure components due to become unsupported by 2029. The replacement project seeks to ensure continuity of statutory emergency response services, enhance operational resilience, and support future innovation through a modern, modular solution. Contract start date is targeted to be 19th October 2026 followed by a period of transition with a Service Commencement Date of no-later than 1/4/28 Pricing submitted must be for a 10year period commencing from a targeted contract start date of 19/10/26 and include the initial period of 7years + 3 optional extensions. All Stage 2 questions shall be evaluated using a Price per Quality Point PQP methodology which is further described in the ITT. For avoidance of doubt, Submitted Price means the total whole‑life price for the full Contract Term, including any optional extensions, implementation, licences/subscriptions, support, hosting and dual running as specified in the pricing template. PQP shall be calculated to two decimal places using standard rounding. In the event of a tie, ranking will be determined by: (1) higher Total Quality Score; then (2) higher Core Quality score; then (3) lower Submitted Price. The Price per Quality Point (PQP) is calculated as: Submitted Price ÷ Total Quality Score (TQS) = PQP

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Requirements & Qualifications

19 requirements across 5 categories

Submission (5)
Mandatory (1)
Compliance (5)
Technical (4)
Financial (4)
SUBMISSION REQUIREMENTS5
--Stage 2 questions shall be evaluated using a Price per Quality Point (PQP) methodology.
--PQP is calculated as: Submitted Price ÷ Total Quality Score (TQS).
--PQP shall be calculated to two decimal places using standard rounding.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS5
--Bidders must be capable of providing IT services, specifically consulting, software development, Internet, and support (CPV: 72000000).
--Bidders must be able to replace a Command & Control (C&C) system for a tri-service collaboration (Oxfordshire, Buckinghamshire, and Royal Berkshire Fire & Rescue Services).
--Bidders must ensure continuity of statutory emergency response services.
TECHNICAL CAPABILITY REQUIREMENTS4
--The solution must be a modern, modular Command & Control (C&C) system.
--The solution must replace the current NEC Vision Computer Aided Dispatch (CAD) and DS3000 Integrated Communication Control System (ICCS).
--The system must be capable of handling 999 calls and mobilising resources across the Thames Valley region.
FINANCIAL REQUIREMENTS4
--Pricing must be submitted for a 10-year period commencing from a targeted contract start date of 19/10/26.
--Pricing must include an initial period of 7 years + 3 optional extensions.
--Submitted Price means the total whole-life price for the full Contract Term, including any optional extensions, implementation, licences/subscriptions, support, hosting, and dual running as specified in the pricing template.

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75
Good

Tender Quality Score

This tender for a Command & Control system replacement is generally well-structured, with clear objectives and a defined evaluation methodology. However, it lacks explicit details on evaluation criteria beyond the PQP calculation and has limited information on sustainability aspects.

Score Breakdown

Legal Compliance75/100

The tender specifies a competitive flexible procedure and provides a CPV code. Deadlines are present, though the submission deadline might be considered tight given the complexity. No explicit disputes or regulatory compliance issues are flagged in the provided text. The procedure type is 'Restricted' but the code is missing, which is a minor omission.

Missing code for 'Restricted' procedure type.
Clarity80/100

The description of the project's purpose, scope, and the collaborating services is clear. The requirements for the new system are well-articulated, including technical capabilities and the need for modularity and innovation support. The PQP evaluation methodology is explained, though the specific weighting of quality criteria is not detailed.

Specific weighting of quality criteria within the PQP methodology is not detailed.
Completeness70/100

Key information such as estimated value, contract duration, and target start dates are provided. The description of the system's purpose and the context of the procurement is comprehensive. However, there are no attached documents or summaries of their content, which hinders a full assessment of completeness.

No tender documents are available with content/summaries.
Missing reveal date for the tender.
Fairness85/100

The tender discloses the estimated value and provides a clear, objective evaluation methodology (PQP). The requirements are focused on technical and operational needs rather than specific company capabilities. The use of e-procurement is implied by the submission deadline format, but not explicitly stated as mandatory. Access to full documentation is a concern due to the lack of available content.

No explicit mention of e-submission platform.
Lack of available tender document content limits full assessment of fairness.
Practicality65/100

The tender specifies a contract duration and target start date. Financing information is not explicitly detailed. The submission deadline is provided, but the lack of explicit e-submission details and the absence of document content reduce practicality for potential bidders.

No explicit mention of e-submission platform.
Financing information is not detailed.
Data Consistency90/100

Key fields like title, reference, organization, value, and CPV code are populated. The dates provided (submission deadline, contract start, contract duration) are logically presented, although the contract start date and submission deadline are identical, which is unusual. No suspensions or disputes are indicated.

Contract start date and submission deadline are identical (2026-10-18 23:00:00), which is highly unusual and potentially an error.
Sustainability50/100

The tender does not explicitly mention green procurement, social aspects, or innovation as specific evaluation criteria or requirements, although the description mentions supporting 'future innovation'. It is not indicated as EU funded.

No explicit mention of green procurement criteria.
No explicit mention of social value criteria.

Strengths

Clear project description and objectives.
Defined and explained PQP evaluation methodology.
Comprehensive context provided for the procurement.
Estimated value and contract duration specified.

Concerns

Submission deadline and contract start date are identical.
No tender documents available with content.
Lack of explicit detail on evaluation criteria beyond PQP calculation.
Absence of explicit sustainability and innovation requirements.

Recommendations

1. Clarify the discrepancy between the submission deadline and contract start date.
2. Provide access to full tender documents and their content.
3. Detail the specific quality criteria and their weighting within the PQP methodology.

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