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Tenders

CRM Platform (Donor and Session Programme)

Open
Deadline
33 days left
April 30, 2026
Contract Details
Category
Other
Reference
025589-2026
Value
£4,000,000
Location
Gloucestershire, Wiltshire and Bristol/Bath area, United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

March 20, 2026

Deadline for Questions

April 23, 2026

Submission Deadline

April 30, 2026

Contract Start Date

July 31, 2026

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Budget
£4,000,000
Duration
48 months
Location
Gloucestershire, Wiltshire and Bristol/Bath area
Type
Other
75
Quality Score/100
Good

Original Tender Description

NHS Blood and Transplant is procuring a CRM platform and software components for its Donor and Session Platform (DASP) Programme, aiming to modernise donor engagement and session delivery.

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Requirements & Qualifications

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75
Good

Tender Quality Score

This tender for a CRM platform is in the planning stage, with a clear description of the program's goals. Key information is present, but crucial details regarding evaluation criteria and document content are missing, impacting completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender is in the planning phase, and while basic information like CPV code is present, the absence of a specified procedure type and the 'None' status for procedure code suggest it's not yet a formal procurement. Deadlines are provided, but the overall legal framework for the actual procurement is not yet established. No disputes are reported.

Clarity80/100

The description of the Donor and Session Platform (DASP) Programme and the need for a CRM platform is clear. The AI-extracted requirements list general categories, but specific documented requirements and evaluation criteria are missing, which affects overall clarity.

Missing evaluation criteria specified
Completeness70/100

Basic information such as title, reference, organization, estimated value, and contract duration are provided. However, the lack of content for the tender documents and the absence of specified evaluation criteria mean that essential details for potential bidders are missing.

No document content available
Missing evaluation criteria specified
Fairness85/100

The tender is in the planning stage, and no specific company requirements are evident. The value is disclosed, and the deadline appears reasonable for a planning notice. The lack of specified evaluation criteria is a concern for fairness in the future procurement process.

Practicality65/100

The tender is in the planning stage, and e-submission is not explicitly mentioned. The contract start date is provided, and the duration is clear. However, the lack of document content and specific details about financing information limits its immediate practicality for bidders.

No e-submission mentioned
No document content available
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and deadlines are populated. The dates provided are logical for a planning notice. There are no reported suspensions or disputes.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, innovation, or EU funding in the provided information. This indicates a lack of focus on sustainability criteria in this planning notice.

Not green procurement
No social criteria

Strengths

Clear program description
Basic tender information provided
Estimated value and duration disclosed
CPV code specified

Concerns

Missing evaluation criteria
No content in tender documents
Lack of sustainability focus
E-submission not specified

Recommendations

1. Provide full tender documents with detailed specifications.
2. Clearly define evaluation criteria for the upcoming procurement.
3. Consider incorporating sustainability and innovation aspects into the tender.

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