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Employee Engagement Survey

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
February 27, 2026
Contract Details
Category
Open Procedure
Reference
008878-2026
Value
£245,000
Location
United Kingdom
Published
May 22, 2026
CPV Code
Project Timeline

Tender Published

February 02, 2026

Deadline for Questions

February 20, 2026

Submission Deadline

February 27, 2026

Contract Start Date

June 30, 2026

Budget
£245,000
Duration
36 months
Location
United Kingdom
Type
Open Procedure
56
Quality Score/100
Fair

Original Tender Description

This tender process is for the provision of the Employee Engagement Survey. A summary of the scope forming part of this tender is stated below. Scope of Services The provider must deliver a comprehensive employee engagement platform that includes: • Continuous listening and pulse surveys • Onboarding and exit surveys • Real-time response rate tracking and results dashboards • Organization structure led results with Subject Matter Expert access availability • Comment analysis, sentiment detection and ability for managers to interact with comments via acknowledgement and replies generating a conversation • Benchmarking capabilities (internal and external, and percentile analysis) • Segmentation by demographics, departments, and other custom

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Requirements & Qualifications

25 requirements across 5 categories

Submission (2)
Mandatory (1)
Compliance (2)
Technical (19)
Financial (1)
SUBMISSION REQUIREMENTS2
--The tender process will be conducted via the SAP Business Network.
--Bids must be submitted by the deadline: 2026-02-27T17:00:00+00:00.
MANDATORY EXCLUSION GROUNDS1
--No information regarding mandatory exclusion grounds is provided in the tender documents.
ELIGIBILITY REQUIREMENTS2
--No specific eligibility criteria (e.g., certifications, registrations) are explicitly stated in the provided information.
--The bidder must be able to commit to providing services for a contract duration of 36 months.
TECHNICAL CAPABILITY REQUIREMENTS19
--The provider must deliver a comprehensive employee engagement platform.
--The platform must include continuous listening capabilities.
--The platform must include pulse survey capabilities.
FINANCIAL REQUIREMENTS1
--No specific financial requirements (e.g., minimum turnover, financial ratios) are explicitly stated in the provided information.

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Documents

3 documents available with AI summaries

OCDS RecordDOC
008878-2026_ocds_record.json

This OCDS record provides the official structured data for Severn Trent Water Limited's tender seeking a comprehensive employee engagement platform.

OCDS Release PackageDOC
008878-2026_ocds_release.json

This OCDS Release Package provides structured data detailing the tender for an Employee Engagement Survey, outlining the scope of services and buyer information from SEVERN TRENT WATER LIMITED.

Official PDF VersionPDF
008878-2026_official.pdf

This document is a tender notice from SEVERN TRENT WATER LIMITED seeking a comprehensive employee engagement platform provider for continuous listening, surveys, real-time tracking, comment analysis, and benchmarking, with an estimated value of £204,000.

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56
Fair

Tender Quality Score

This tender for an Employee Engagement Survey platform provides clear technical requirements and essential timeline details but suffers from significant omissions regarding evaluation criteria, mandatory exclusion grounds, and specific eligibility or financial requirements, severely impacting its completeness and fairness.

Score Breakdown

Legal Compliance60/100

The tender correctly identifies the CPV code and indicates an open procedure, with no disputes. However, the absence of explicit mandatory exclusion grounds and specific eligibility criteria, along with missing procedure codes, represents a notable gap in full legal compliance and transparency.

Missing procedure codes
Lack of explicit mandatory exclusion grounds
Clarity60/100

The technical scope of services and platform requirements are exceptionally clear and detailed. However, the complete absence of evaluation criteria and specific eligibility/financial requirements significantly diminishes the overall clarity of the tender process for potential bidders.

Missing evaluation criteria
Lack of explicit eligibility criteria
Completeness50/100

While basic information, financial details, and key dates are provided, the tender is critically incomplete due to the absence of mandatory exclusion grounds, specific eligibility criteria, financial requirements, and, most importantly, evaluation criteria. One tender document also failed to download.

Missing mandatory exclusion grounds
Missing eligibility criteria
Fairness40/100

The tender supports e-procurement and discloses the estimated value, which are positive for fairness. However, the complete lack of evaluation criteria is a critical flaw, making the assessment process opaque and potentially subjective, thus undermining the fairness of the competition. The detailed technical requirements, while not explicitly tailored, could limit the pool of potential bidders.

Missing evaluation criteria (critical)
Detailed technical requirements potentially limiting competition
Practicality60/100

Electronic submission via SAP Business Network is supported, and key dates like contract start and duration are clearly specified. However, the overall practicality for bidders is reduced by the significant missing information, such as evaluation criteria and full eligibility/financial requirements, making it challenging to prepare a fully informed bid.

Missing evaluation criteria
Missing full eligibility/financial requirements
Data Consistency85/100

The tender exhibits good data consistency with logical dates and populated key fields. Minor inconsistencies include missing codes for the procedure type and an empty 'Liable Person' field.

Missing procedure codes
Empty 'Liable Person' field
Sustainability30/100

The tender does not explicitly incorporate any green procurement, social aspects, or innovation focus, which is a common omission but represents a missed opportunity for broader impact.

No explicit sustainability criteria (green, social, innovation)

Strengths

Clear and detailed technical scope of services
Estimated value, contract duration, and start date are specified
CPV code is correctly assigned
Electronic submission via SAP Business Network is supported
Good data consistency for key dates and financial information

Concerns

Critical absence of evaluation criteria
Lack of explicit mandatory exclusion grounds and eligibility criteria
Missing specific financial requirements
One tender document failed to download
No explicit sustainability or social criteria

Recommendations

1. Immediately publish comprehensive evaluation criteria to ensure transparency and fairness.
2. Clearly define and publish mandatory exclusion grounds, eligibility criteria, and financial requirements.
3. Ensure all tender documents are accessible and downloadable.

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