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Tenders

Maintenance and expansion of video surveillance systems at customs control points

Open
Deadline
12 days left
April 16, 2026
Contract Details
Category
Services
Reference
148210
Value
€1,630,000
Location
Riga, Latvia
Published
March 11, 2026
CPV Code
Evaluation Criteria
Technical OfferTechnical
Financial OfferPrice
Project Timeline

Tender Published

March 11, 2026

Deadline for Questions

April 09, 2026

Submission Deadline

April 16, 2026

Tender Opening

April 16, 2026

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Budget
€1,630,000
Duration
60 months
Location
Riga
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€253,792
Avg. Bids
1.8
Competition
Low
SME Winners
90%
415 tenders analyzed

Original Tender Description

Maintenance and expansion of video surveillance systems at customs control points

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65%
Estimated Win ProbabilityModerate Fit

This tender focuses on the critical maintenance and expansion of a video surveillance system for customs control points. A winning bid will emphasize proven technical expertise in similar secure environments, a robust and cost-effective solution for system expansion, and a clear understanding of the operational needs of the State Revenue Service. Given the lack of specified evaluation criteria, a strong, well-documented technical proposal that directly addresses all stated requirements will be paramount.

Key Winning Messages

Reliable and Secure System Maintenance & Scalable Expansion

Proven Expertise in Critical Infrastructure Surveillance

Cost-Effective and Future-Proof Solution

Key Opportunities
System Expansion: The tender explicitly mentions 'paplašināšana' (expansion), offering an opportunity to propose innovative or cost-effective expansion solutions that go beyond basic requirements.
Long-Term Contract: A 60-month duration allows for building a strong client relationship and demonstrating long-term value, potentially leading to future opportunities.
Lack of Specified Evaluation Criteria: This presents an opportunity for a bidder to define their value proposition strongly within the technical and submission requirements, as the contracting authority may place significant weight on these areas.
Key Challenges
Unspecified Evaluation Criteria: The absence of defined evaluation criteria makes it difficult to precisely tailor the bid to maximize scoring. Bidders must infer the most important factors.

Focus heavily on meeting and exceeding all stated technical and submission requirements. Emphasize reliability, security, and operational efficiency in the technical proposal. Assume technical capability and adherence to requirements will be weighted most heavily.

Potential for High Competition: Public tenders for critical infrastructure often attract established players. Bidders need a strong differentiator.

Highlight specific past project successes in similar environments, demonstrate a deep understanding of customs operations, and offer a compelling value proposition in terms of both technical solution and cost-effectiveness.

Ideal Bidder Profile
A bidder with a proven track record in providing, maintaining, and expanding complex video surveillance systems, particularly in government or critical infrastructure sectors. They should possess strong technical capabilities, a deep understanding of security protocols, and the ability to offer a cost-efficient and scalable solution. Experience with Latvian public procurement processes and familiarity with the State Revenue Service's operational environment would be advantageous.
Key Requirements
Meet technical specifications for maintenance and expansion of video surveillance system.
Provide sworn statement regarding confidentiality.
Meet eligibility requirements outlined in 'Iepirkuma priekšmeta prasības, 1.versija'.
Submit financial offer as per 'Finanšu piedāvājums'.
Submit all necessary documents as outlined in 'Iepirkuma priekšmeta prasības, 1.versija'.
Key Discriminators
Demonstrated experience with high-security video surveillance systems in border control or similar critical infrastructure environments.
A proactive approach to system maintenance and proactive identification of potential issues.
A clear and cost-effective plan for system expansion that addresses future needs.
Strong understanding of Latvian regulatory and operational context for customs.
A highly responsive and dedicated support team with proven SLAs.
Social Value Opportunities
While 'Social Aspects: No' is stated, consider subtly incorporating elements like local employment opportunities for maintenance technicians or training for the contracting authority's staff, framed as enhancing operational efficiency and local economic contribution.
Bid Focus Areas
Technical Capability Requirements

Provide a highly detailed and comprehensive technical proposal that clearly outlines the current system's architecture, proposed maintenance procedures, and a robust, scalable expansion plan. Address all aspects mentioned in 'Tehniskais piedāvājums' with specific examples and evidence of past performance. Demonstrate a deep understanding of the system's operating modes and software functionalities.

Submission Requirements & Eligibility

Ensure meticulous adherence to all submission requirements outlined in 'Iepirkuma priekšmeta prasības, 1.versija'. Double-check all documentation for completeness and accuracy. Proactively address all mandatory exclusion grounds and eligibility criteria to avoid disqualification.

Financial Offer

Develop a competitive and transparent financial offer that reflects the true cost of providing high-quality maintenance and expansion services. Clearly itemize costs and demonstrate value for money. While not explicitly stated as an evaluation criterion, a significantly uncompetitive price could be a de facto disqualifier.

Recommendations6
Thoroughly Analyze 'Tehniskais piedāvājums'
CriticalHigh effort

Dedicate significant resources to understanding the current video surveillance system's state, architecture, operating modes, and software functionalities as detailed in 'Tehniskais piedāvājums'. The bid must demonstrate a comprehensive grasp of these elements to propose effective maintenance and expansion.

Ensures a technically sound and relevant proposal, directly addressing the core needs of the contracting authority.
Infer Evaluation Weighting and Focus on Technical Excellence
CriticalMed effort

Since evaluation criteria are not specified, assume that technical capability and adherence to all requirements will be paramount. Structure the bid to showcase superior technical solutions, reliability, security, and a clear, cost-effective expansion strategy.

Maximizes chances of winning by focusing on the most likely areas of importance for the contracting authority.
Highlight Proven Experience in Secure/Critical Environments
HighMed effort

Emphasize past projects involving video surveillance in high-security or critical infrastructure settings (e.g., border control, airports, government facilities). Provide concrete examples of successful maintenance, upgrades, and expansions, detailing the challenges overcome and the solutions implemented.

Builds trust and credibility, positioning the bidder as a reliable partner for a sensitive government system.
Develop a Detailed Expansion Roadmap
HighMed effort

Go beyond simply stating the ability to expand. Propose a phased approach to expansion, outlining potential future needs, technological advancements, and how the system can be scaled cost-effectively over the 60-month contract period. Consider modularity and future-proofing.

Demonstrates foresight and a strategic approach, adding significant value beyond basic maintenance.
Meticulous Document Review for Compliance
CriticalHigh effort

Conduct multiple rounds of internal review for all submitted documents to ensure absolute compliance with 'Iepirkuma priekšmeta prasības, 1.versija' and the draft contract. Pay special attention to the sworn statement for confidentiality.

Prevents disqualification due to administrative errors or non-compliance.
Incorporate Local Economic Benefit (Subtly)
LowLow effort

While social value is marked as 'No', consider mentioning the potential for local employment for on-site technicians or training programs for the State Revenue Service staff as part of the service delivery model, framing it as an operational efficiency enhancement.

May subtly enhance the bidder's profile without violating stated requirements.
Competitive Positioning
Position the bid as the most reliable and technically superior solution for maintaining and expanding a critical national security asset. Emphasize a proactive, rather than reactive, approach to system management and a clear understanding of the State Revenue Service's operational context. Highlight cost-effectiveness through efficient maintenance and scalable expansion, avoiding unnecessary over-engineering.

Competitors

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Requirements & Qualifications

6 requirements across 5 categories

Submission (2)
Mandatory (1)
Compliance (1)
Technical (1)
Financial (1)
SUBMISSION REQUIREMENTS2
--Bidders must submit all necessary documents as outlined in the "Iepirkuma priekšmeta prasības, 1.versija" document.
--Offers must be submitted by the deadline: 2026-04-16T10:00:00.
MANDATORY EXCLUSION GROUNDS1
--Bidders must provide a sworn statement to not disclose confidential information related to the customs control point video surveillance system tender.
ELIGIBILITY REQUIREMENTS1
--Bidders must meet the requirements outlined in the "Iepirkuma priekšmeta prasības, 1.versija" document.
TECHNICAL CAPABILITY REQUIREMENTS1
--Bidders must meet the technical specifications for the maintenance and expansion of a video surveillance system for customs control points, detailing its current state, architecture, operating modes, and software functionalities as per the "Tehniskais piedāvājums" document.
FINANCIAL REQUIREMENTS1
--Bidders must submit a financial offer specifying the total price in EUR excluding VAT, as per the "Finanšu piedāvājums" document.

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Documents

6 documents available with AI summaries

Iepirkuma priekšmeta prasības, 1.versijaPDF
148210_PD.ANY_1_1_1_20260311050951.pdf -- 95.4 KB

This document outlines the requirements for bidders, including exclusion conditions, selection criteria, technical and financial proposal requirements, and other necessary documents for the maintenance and expansion of video surveillance systems at customs control points.

Tehniskais piedāvājumsDOC
2-1.pielikums Esošās situācijas apraksts.docx -- 43.3 KB

This document contains the technical specifications for the maintenance and expansion of a video surveillance system for customs control points, detailing its current state, architecture, operating modes, and software functionalities.

Finanšu piedāvājumsXLS
3.pielikums Finanšu piedāvājums.xlsx -- 25.4 KB

This document contains a financial offer from a bidder for the maintenance of a video surveillance system, specifying the total price in EUR excluding VAT.

NolikumsDOC
6.pielikums APLIECINĀJUMS_pretendentam.docx -- 23.3 KB

This document contains a sworn statement by a bidder to not disclose confidential information related to the customs control point video surveillance system tender.

Līguma projektsDOC
Liguma projekts_FM VID 2025_158.docx -- 94.3 KB

This document contains the draft contract for the maintenance and expansion of the customs control point video surveillance system, outlining the subject matter, contract sum, and payment procedures.

Main tender pageHTM
index.html

This document contains the basic data for a public procurement tender for the maintenance and expansion of video surveillance systems at customs control points, with a deadline for submitting offers on April 16, 2026.

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75
Good

Tender Quality Score

This tender for video surveillance system maintenance and expansion at customs control points is generally well-structured, with clear financial and technical requirements. However, concerns exist regarding document access and the explicit specification of evaluation criteria.

Score Breakdown

Legal Compliance75/100

The tender adheres to general legal compliance by specifying a clear procedure, CPV code, and a reasonable submission deadline. The absence of reported disputes and the active status contribute positively. The duration and validity periods are also clearly stated.

Clarity80/100

The description of the service is clear, and the AI-extracted requirements provide a good overview of what is expected. The technical specifications and contract draft are available, contributing to clarity. However, the explicit mention of evaluation criteria is missing.

No evaluation criteria specified
Completeness70/100

Most basic information is present, including estimated value, duration, and deadlines. Six tender documents are provided, covering various aspects from technical specifications to contract drafts. However, the 'Issues' section flags restricted document access, which impacts overall completeness of information for potential bidders.

Restricted document access
Fairness85/100

The tender is an open procedure with a disclosed estimated value and reasonable deadlines. The use of e-procurement is a positive aspect. However, the 'Issues' section highlights restricted document access, which could limit fair competition if not all bidders can access necessary information.

Restricted document access
Practicality65/100

The tender utilizes e-procurement, which is a positive for submission. The contract start date is not explicitly mentioned, and while financing is implied by the estimated value, specific details are absent. The duration is clearly specified.

Contract start date not specified
Financing information not detailed
Data Consistency90/100

Key fields such as title, reference, organization, value, and deadlines are populated. The dates are logical, and there are no reported suspensions or disputes. The tender is active and has a clear status.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, or innovation focus. It is also not indicated as EU funded, which limits the sustainability score.

Not green procurement
No social criteria

Strengths

Clear description of services
Detailed technical and financial requirements
Open procedure with disclosed value
Use of e-procurement

Concerns

Restricted document access
Missing explicit evaluation criteria
Lack of sustainability considerations

Recommendations

1. Ensure all tender documents are fully accessible to all potential bidders.
2. Clearly define and publish the evaluation criteria for offers.
3. Consider incorporating sustainability aspects into future tenders.

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