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Tenders

Provision of a Hybrid Mail and Digital Communications Solution for Denbighshire County Council

Open
Deadline
18 days left
April 14, 2026
Contract Details
Category
Open Procedure
Reference
021518-2026
Value
£1
Location
West Wales and The Valleys, United Kingdom
Published
March 19, 2026
CPV Code
Project Timeline

Tender Published

March 10, 2026

Deadline for Questions

April 07, 2026

Submission Deadline

April 14, 2026

Contract Start Date

August 31, 2026

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Budget
£1
Duration
36 months
Location
West Wales and The Valleys
Type
Open Procedure
75
Quality Score/100
Good

Original Tender Description

Denbighshire County Council (The Authority) are looking to procure a hybrid mail and digital communication solution. This is primarily for the Revenues and Benefits service but will also encompass some smaller additional teams, namely Sundry Debt, Court of Protection Team, Financial Assessment Team and Tackling Poverty Campaigns. Additional Council services may also wish to utilise the contract during its duration, but this is not guaranteed. We are seeking a contract to commence in September 2026 to provide a period of transition to ensure the smooth running of business operations. Full details of the project can be found within Proactis: https://supplierlive.proactisp2p.com/Account/Login

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Requirements & Qualifications

10 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (6)
Financial (1)
SUBMISSION REQUIREMENTS1
--Full details of the project can be found within Proactis: https://supplierlive.proactisp2p.com/Account/Login
MANDATORY EXCLUSION GROUNDS1
--No specific requirements listed in the provided text.
ELIGIBILITY REQUIREMENTS1
--No specific requirements listed in the provided text.
TECHNICAL CAPABILITY REQUIREMENTS6
--Procurement of a hybrid mail and digital communication solution.
--Solution primarily for Revenues and Benefits service.
--Solution to encompass smaller additional teams: Sundry Debt, Court of Protection Team, Financial Assessment Team, and Tackling Poverty Campaigns.
FINANCIAL REQUIREMENTS1
--Value: 1.2 EUR

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Documents

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75
Good

Tender Quality Score

This tender for a hybrid mail and digital communications solution is generally well-structured, with clear objectives and a disclosed estimated value. However, it lacks specific evaluation criteria and relies heavily on an external platform for full details, impacting accessibility.

Score Breakdown

Legal Compliance75/100

The tender follows an open procedure and provides a CPV code. Deadlines appear reasonable given the context. No disputes are noted. The procedure is clear, but the absence of explicit evaluation criteria could be a minor compliance concern regarding transparency.

Clarity80/100

The description of the required hybrid mail and digital communications solution is clear, outlining the primary and secondary user groups. The need for a transition period is also well-articulated. However, the lack of specific evaluation criteria leaves some ambiguity regarding how bids will be assessed.

Missing evaluation criteria
Completeness70/100

Most basic information is present, including title, organization, estimated value, and contract duration. The submission deadline and contract start date are specified. However, the reliance on an external link for full project details and the lack of accessible document content limit the completeness of the provided information.

No document content available
Fairness85/100

The tender is open, and the estimated value is disclosed, promoting fairness. The criteria for selection are not explicitly stated, which could be improved. Access to full documentation is through an external portal, which is standard but could be a barrier for some. No specific company tailoring is apparent.

Missing evaluation criteria
Practicality65/100

The tender specifies a contract start date and duration. However, the primary method for accessing full details is via an external login portal, which may not constitute true e-submission for all aspects. Financing information is not detailed.

No e-submission (for full details)
Missing financing information
Data Consistency90/100

Key fields such as title, organization, value, and dates are populated. There are no noted suspensions or disputes. The dates provided are logical and consistent.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation within the provided tender information. The funding source (EU funded) is also not specified.

Not green procurement
No social criteria

Strengths

Clear description of service requirement
Disclosed estimated value
Open procedure
Logical timeline

Concerns

Reliance on external portal for full details
Missing evaluation criteria
Lack of accessible document content
No explicit sustainability considerations

Recommendations

1. Provide evaluation criteria within the tender notice or directly accessible documents.
2. Consider including sustainability and social value aspects in future tenders.
3. Ensure all essential tender documents are directly downloadable or viewable without mandatory registration.

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