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Tenders

Unpaid Carers Wellbeing Support Service

Open
Deadline
22 days left
April 27, 2026
Contract Details
Category
Other
Reference
028734-2026
Value
Not disclosed
Location
Inner London - East, United Kingdom
Published
March 28, 2026
CPV Code
Project Timeline

Tender Published

March 27, 2026

Deadline for Questions

April 20, 2026

Submission Deadline

April 27, 2026

Contract Start Date

February 01, 2027

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Budget
Not disclosed
Duration
37 months
Location
Inner London - East
Type
Other
75
Quality Score/100
Good

Original Tender Description

Lewisham is committed to becoming a borough where unpaid carers of all ages are visible, valued and supported to live healthy, fulfilling lives. Nearly 20,000 unpaid carers support residents across Lewisham-many providing intensive care alongside work, education and family responsibilities. We are seeking to deliver a borough‑wide, all‑age carers offer built around three clear priorities: - Visible - earlier identification of carers across health, social care and communities, anchored by a strong Carers Hub and neighbourhood‑based support - Valued & Respected - carers recognised as partners, with meaningful involvement in care planning and service design - Supported - personalised wellbeing, information, advice, peer support and improved carer assessments. We want to work with innovative, values‑driven providers who can: - Deliver inclusive, culturally responsive support for carers with diverse lived experiences - Embed coproduction, peer support and lived experience into delivery - Work confidently across the NHS, Council and voluntary sector - Demonstrate impact through outcomes, learning and continuous improvement. This is your opportunity to shape Lewisham's future carers offer. We invite providers who share our ambition-and who want to lead, innovate and make a measurable difference-to partner with us in delivering a high‑profile, borough‑wide service for unpaid carers.

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Requirements & Qualifications

12 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (3)
Technical (6)
Financial (1)
SUBMISSION REQUIREMENTS1
--No specific submission requirements are detailed in the provided text.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS3
--Providers must share the ambition to lead, innovate, and make a measurable difference.
--Providers must be values-driven.
--Providers must be able to partner in delivering a high-profile, borough-wide service for unpaid carers.
TECHNICAL CAPABILITY REQUIREMENTS6
--Ability to deliver inclusive, culturally responsive support for carers with diverse lived experiences.
--Ability to embed coproduction, peer support, and lived experience into delivery.
--Ability to work confidently across the NHS, Council, and voluntary sector.
FINANCIAL REQUIREMENTS1
--No specific financial requirements are detailed in the provided text.

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Documents

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75
Good

Tender Quality Score

This tender for Unpaid Carers Wellbeing Support Service is well-structured with clear objectives and requirements, though it lacks specific financial details and evaluation criteria. The planning status suggests further development is expected.

Score Breakdown

Legal Compliance75/100

The tender is in a planning stage, which explains the absence of a formal procedure type. The CPV code is appropriate. Deadlines are provided, but the submission deadline might be considered short given the contract start date. No disputes are noted.

Submission deadline may be too short relative to contract start date.
Clarity80/100

The description of the service and the desired outcomes for unpaid carers is clear and well-articulated. The priorities and provider capabilities are explicitly stated, providing a good understanding of the project's goals.

Completeness70/100

Basic information such as title, organization, and duration is present. However, the estimated value is not disclosed, and there is no content available for the attached tender documents, hindering a full assessment of completeness.

Estimated value not disclosed.
No document content available for attached documents.
Fairness85/100

The requirements are generally objective and focused on service delivery capabilities and values, rather than specific company attributes. The value is not disclosed, which is a minor concern for fairness. The use of e-procurement is implied but not explicitly stated.

Estimated value not disclosed.
Practicality65/100

The contract start date and duration are specified. However, information regarding financing and the specific method of e-submission is missing, which could impact practical implementation for potential bidders.

No specific e-submission method detailed.
Financing information not provided.
Data Consistency90/100

Key fields like title, reference, organization, and dates are populated logically. The status is 'planning', which is consistent with the lack of a formal procedure. No suspensions or disputes are reported.

Sustainability50/100

While the description emphasizes values-driven providers and innovation, there are no explicit mentions of green procurement or specific social criteria beyond the core service offering. The sustainability score reflects the lack of dedicated sustainability elements.

No explicit green procurement criteria mentioned.
No explicit social criteria beyond core service mentioned.

Strengths

Clear and well-defined service objectives.
Detailed description of desired provider capabilities.
Appropriate CPV code provided.
Contract duration and start date specified.

Concerns

Estimated value not disclosed.
No evaluation criteria specified.
No content available for tender documents.
Lack of explicit sustainability or social criteria.

Recommendations

1. Disclose the estimated value of the contract.
2. Provide clear evaluation criteria for bidders.
3. Ensure tender documents contain substantive content.

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