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Tenders

Housekeeping Services for Pullman Hotel

Open
Deadline
126 days left
July 31, 2026
Contract Details
Category
Open Procedure
Reference
014934-2026
Value
£3,850,000
Location
Merseyside, United Kingdom
Published
March 19, 2026
CPV Code
Project Timeline

Tender Published

February 18, 2026

Deadline for Questions

July 24, 2026

Submission Deadline

July 31, 2026

Contract Start Date

July 31, 2026

Budget
£3,850,000
Duration
36 months
Location
Merseyside
Type
Open Procedure
35
Quality Score/100
Needs Improvement

Original Tender Description

ACC Liverpool Hotel Limited, trading as Pullman Liverpool, is part of the ACC Liverpool Group Ltd (ACCL). The Pullman Hotel is seeking to appoint a single supplier to provide Housekeeping Services for the hotel. The supplier of of Housekeeping Services which will also include cleaning services to communal and public areas of the Hotel. These areas are: Hotel Public Areas such as Lobby and Public Areas; Lifts and Corridors; Reception Area; Fitness Lounge; Executive Floor and Meeting Rooms. The supplier will also clean the 216 guest rooms that are within the hotel. The hotel will commence a refurbishment programme late May 2026 that will include all 216 bedrooms and all guest corridors and it is envisaged these works will be complete by the end of January 2027. Following the refurbishment, there will be a need for the rooms to be given a deep clean before being available for guest bookings and this opportunity will also include the deep clean of rooms following the refurbishment works. The proposed contract will be for an initial 3 years commencing on 1st August 2026 with the option to extend for 2 additional periods of two years, making a potential overall contract of seven years. Extension consideration is at the sole discretion of ACCL. ACCL has valued this contract at £550,000 per year therefore the entire contract value is £3,850,000. To respond to this opportunity, please use the following link: https://www.delta-esourcing.com/respond/X8C295M9WF To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1015478585

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Requirements & Qualifications

9 requirements across 5 categories

Submission (2)
Mandatory (1)
Compliance (1)
Technical (4)
Financial (1)
SUBMISSION REQUIREMENTS2
--Respond to the opportunity via the Delta e-sourcing platform using the link: https://www.delta-esourcing.com/respond/X8C295M9WF.
--Submit the bid by 2026-08-01 00:00:00+01:00.
MANDATORY EXCLUSION GROUNDS1
--No mandatory exclusion grounds are explicitly stated in the provided information.
ELIGIBILITY REQUIREMENTS1
--The bidder must be a single supplier.
TECHNICAL CAPABILITY REQUIREMENTS4
--Ability to provide comprehensive housekeeping services for the hotel.
--Ability to provide cleaning services for communal and public areas, including Lobby, Public Areas, Lifts, Corridors, Reception, Fitness Lounge, Executive Floor, and Meeting Rooms.
--Ability to clean 216 guest rooms.
FINANCIAL REQUIREMENTS1
--No specific financial requirements are explicitly stated in the provided information.

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Documents

No processed documents available for this tender.

Documents will appear here once they are downloaded and analyzed.

35
Needs Improvement

Tender Quality Score

This tender exhibits significant deficiencies, primarily due to the absence of actual tender documents and critical information like evaluation criteria. While the service description is clear, the overall lack of comprehensive documentation and numerous data inconsistencies severely impact its quality.

Score Breakdown

Legal Compliance40/100

The tender lacks explicitly stated mandatory exclusion grounds and, critically, evaluation criteria, which are fundamental for legal compliance and transparency in public procurement. The absence of actual tender document content makes it impossible to fully assess adherence to EU/national regulations.

Missing mandatory exclusion grounds
Missing evaluation criteria
Clarity45/100

The description of the required housekeeping services is clear and detailed. However, the overall clarity of the tender is severely hampered by the absence of specified evaluation criteria and the lack of access to full tender documents, leaving bidders with insufficient information on how their proposals will be judged.

Missing evaluation criteria
No document content available
Completeness35/100

This tender is highly incomplete. The most critical issue is the complete absence of content for the listed tender documents. Furthermore, specific financial requirements for bidders are not stated, and evaluation criteria are entirely missing, which are essential components of a complete tender.

No document content available
Missing evaluation criteria
Fairness30/100

Fairness is severely compromised by the lack of full document access and the absence of transparent evaluation criteria. Without these, bidders cannot prepare competitive proposals on an equal footing, and the procurement process lacks transparency, raising concerns about equal opportunity.

No document content available
Missing evaluation criteria
Practicality40/100

While electronic submission is supported, a significant practical flaw is the identical submission deadline and contract start date, which is highly unrealistic for evaluation, award, and mobilization. The lack of full tender documents also makes it impractical for potential suppliers to prepare comprehensive bids.

Contract start date is the same as the submission deadline
No document content available
Data Consistency30/100

Multiple significant inconsistencies are present. These include a currency mismatch for the estimated value (EUR vs GBP), contradictory statements regarding value classification and whether the contract is 'Divided into Parts' versus for a 'single supplier', and illogical dates where the submission deadline matches the contract start date.

Currency mismatch (EUR vs GBP) for estimated value
"Value Classified: Yes" contradicts disclosed value in description
Sustainability10/100

The tender makes no mention of any green procurement aspects, social criteria, or innovation focus. This indicates a complete lack of consideration for sustainability in the procurement process.

No green procurement criteria
No social criteria

Strengths

Clear description of services required
Estimated value and contract duration are specified
CPV code is appropriately assigned
Electronic submission via e-sourcing platform is supported

Concerns

Absence of actual tender document content
Missing evaluation criteria and specific financial requirements
Significant data inconsistencies (e.g., dates, value currency, contract structure)
Impractical contract start date coinciding with submission deadline
No consideration for sustainability aspects

Recommendations

1. Publish all complete tender documents immediately, including detailed specifications, terms and conditions, and all annexes.
2. Clearly define and publish the evaluation criteria and specific financial requirements to ensure transparency and fairness.
3. Rectify all data inconsistencies, especially regarding dates, value currency, and contract structure, to provide accurate information.

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