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Tenders

Technology Enabled Care (TEC) Service Delivery Model

Open
Deadline
34 days left
May 01, 2026
Contract Details
Category
Open Procedure
Reference
027036-2026
Value
£15,320,324
Location
South Yorkshire, United Kingdom
Published
March 20, 2026
Organization
CPV Code
Project Timeline

Tender Published

March 24, 2026

Deadline for Questions

April 24, 2026

Submission Deadline

May 01, 2026

Contract Start Date

August 01, 2026

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Budget
£15,320,324
Duration
60 months
Location
South Yorkshire
Type
Open Procedure
75
Quality Score/100
Good

Original Tender Description

Sheffield City Council (SCC) is commissioning a Strategic Delivery Partner to transform its Technology Enabled Care (TEC) service from a traditional telecare offer into a modern, digital, outcomes-based, and preventative service embedded across Adult Social Care. This is a strategic partnership contract, not solely a monitoring or equipment service. SCC seeks an experienced TEC partner capable of leading system-wide transformation, embedding a 'TEC First' approach, supporting innovation and digitisation, upskilling SCC employees, delivering measurable outcomes and financial savings, and collaborating with the Council's in-house City Wide Care Alarms (CWCA) service.

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Requirements & Qualifications

18 requirements across 5 categories

Submission (2)
Mandatory (1)
Compliance (7)
Technical (6)
Financial (2)
SUBMISSION REQUIREMENTS2
--Bids must be provided in English, Estonian, Latvian, Polish, and Lithuanian.
--No specific submission forms or templates are mentioned, suggesting bidders may need to create their own documentation.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS7
--Must be an experienced TEC partner.
--Must be able to lead system-wide transformation and culture change.
--Must be able to embed a "TEC First" approach across Adult Health & Social Care pathways.
TECHNICAL CAPABILITY REQUIREMENTS6
--Proven experience in leading system-wide transformation and culture change within social care technology.
--Demonstrated ability to embed a "TEC First" approach in health and social care pathways.
--Capacity to support and drive innovation, digitisation, and interoperability in TEC services.
FINANCIAL REQUIREMENTS2
--The total value of the contract is 15320324.4 EUR.
--No specific financial stability or turnover requirements are detailed in the provided text.

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75
Good

Tender Quality Score

This tender for Technology Enabled Care (TEC) services is generally well-structured, with a clear description of the strategic partnership sought. However, it lacks specific evaluation criteria and details on submission forms, impacting overall clarity and practicality.

Score Breakdown

Legal Compliance75/100

The tender adheres to standard open procedure requirements and includes a proper CPV code. Deadlines appear reasonable given the contract value and duration. No disputes are noted. The primary concern is the absence of explicitly stated evaluation criteria, which could indirectly affect legal compliance if interpreted as a lack of transparency in the selection process.

Missing evaluation criteria
Clarity80/100

The description of the TEC service delivery model and the desired strategic partnership is clear and detailed, outlining key objectives such as transformation, innovation, and upskilling. However, the lack of specified submission forms or templates introduces ambiguity for bidders.

No specific submission forms or templates mentioned
Completeness70/100

Most basic information is present, including title, reference, organization, estimated value, contract duration, and start date. The CPV code is provided. However, the absence of detailed tender documents with content or summaries, and the lack of specific financial stability requirements, reduce the completeness score.

No document content available
No specific financial stability or turnover requirements detailed
Fairness85/100

The tender is an open procedure, allowing broad access. The estimated value is disclosed, and the requirements, while specific to TEC transformation, are framed as capabilities rather than tailored to a single company. The main concern is the lack of specified evaluation criteria, which could lead to subjective assessments.

Missing evaluation criteria
Practicality65/100

The tender specifies a contract start date and duration. However, the absence of information regarding e-submission, document URLs, and financing details limits its practicality. The requirement for bids in multiple languages (English, Estonian, Latvian, Polish, and Lithuanian) adds a layer of complexity for bidders.

No e-submission mentioned
No document URLs provided
Data Consistency90/100

Key fields such as title, reference, organization, value, and dates are populated logically. There are no reported disputes or suspensions. The dates provided for submission deadline and contract start are consistent with the contract duration.

Sustainability50/100

The tender does not explicitly mention green procurement, social aspects, innovation focus, or EU funding, which are key components of sustainability in public procurement. While innovation is mentioned as a desired capability, it is not framed as a sustainability criterion.

Not green procurement
No social criteria mentioned

Strengths

Clear and detailed description of the strategic partnership sought
Proper CPV code provided
Estimated value and contract duration clearly specified
Open procedure for broad participation

Concerns

Missing evaluation criteria
Lack of specific submission forms or templates
No document content available for review
Absence of e-submission details

Recommendations

1. Specify clear evaluation criteria to ensure transparency and fairness.
2. Provide detailed tender documents, including submission forms/templates and their content.
3. Clarify the e-submission process and provide relevant URLs.

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