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Tenders

Owned Plant Maintenance Services

Open
Deadline
157 days left
August 31, 2026
Contract Details
Category
Restricted Procedure
Reference
024576-2026
Value
£6,720,000
Location
North West England, United Kingdom
Published
March 20, 2026
Organization
CPV Code
Project Timeline

Tender Published

March 18, 2026

Deadline for Questions

August 24, 2026

Submission Deadline

August 31, 2026

Contract Start Date

August 31, 2026

Budget
£6,720,000
Duration
36 months
Location
North West England
Type
Restricted Procedure
75
Quality Score/100
Good

Original Tender Description

Cadent is looking for an end‑to‑end maintenance, repair, and compliance support service for Cadent's plant and vehicle assets across specified networks, providing 24/7/365 operational coverage. Workshop / Repair Network Coverage for entire Cadent footprint or specific network bidding for: -Provisions around collection & delivery -Provision for out of hours servicing when necessary -Tyre Replacement service -Supplier will provide fixed and mobile provisions across all of Cadent's Plant assets / footprint 24/7/365 Document management of Cadent Owned Vehicles -Checking, filing and storing of original maintenance records from all garages -Filing and storage of statutory certificates -Upload copies of documentation and certificates into platforms/portals including the Cadent Asset Database -SLA on compliance documentation being uploaded onto portals e.g. Loler Certificates within 48 hours. -Production and storage of defect rectification documents. Scheduled Maintenance -Producing and sending invites for scheduled maintenance -Providing garage booking support including provisions for collection and delivery on all asset types -Providing bookings for main dealers (manufacturers safety recalls) -Management of missed appointments via daily reports -Management of LOLER inspections booking for plant -Management of trailer mandatory brake testing following intervention with the brake system -Will establish a communication with Manufacturers to ensure that recalls and campaigns are merged into the safety inspection plan. Cost Control & Workflow -Guide times for standard servicing and repair items -Producing detailed additional authority requests for onward delivery to Cadent for approval. Processing authority once approval is given -Obtain prior approval before incurring expenditure beyond agreed levels. -Liaising with Manufacturers for warranty management -Job estimate and authority to be submitted in a timely manner (SLA) -Evaluation of job estimates ensuring unessential work is kept to a minimum without compromising compliance, safety, quality and VOR time Technical support -Issuing and managing manufacturer safety recalls -Producing bespoke inspection/service sheets -Supporting with technical bulletins -Supporting with technical skill, advice and compliance -Recommendations on proactive campaigns on preventative maintenance, reducing VOR time -Actively support Cadent campaigns and safety recalls -Route cause analysis for major failures - engineering investigation and reports provided for Cadent General Resource - Cadent need: -Account Manager -Competent persons to manage Cadent defects -Support Cadent in each Network and ensure all support is Network aligned 0800 - 1800hrs Customer support via telephone and email -Supply and resource single point of contact Driver Helpline number (freephone) providing 24/7/365 coverage including recovery -Escalation management -Provision of breakdown services 24/7/365 for all Cadent plant

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Requirements & Qualifications

78 requirements across 5 categories

Submission (4)
Mandatory (1)
Compliance (34)
Technical (38)
Financial (1)
SUBMISSION REQUIREMENTS4
--Bids are to be submitted by the deadline of 2026-09-01T00:00:00+01:00.
--The contract duration is 36 months.
--Bidders may bid for the entire Cadent footprint or specific networks.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS34
--Must be able to provide end-to-end maintenance, repair, and compliance support service for Cadent's plant and vehicle assets.
--Must be able to provide 24/7/365 operational coverage.
--Must be able to cover the entire Cadent footprint or specific networks.
TECHNICAL CAPABILITY REQUIREMENTS38
--Ability to provide end-to-end maintenance, repair, and compliance support service for Cadent's plant and vehicle assets.
--Capability to provide 24/7/365 operational coverage.
--Capability to cover the entire Cadent footprint or specific networks.
FINANCIAL REQUIREMENTS1
--Total value of the tender is 6,720,000 EUR.

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75
Good

Tender Quality Score

This tender is generally well-structured with a clear description of services required. Key concerns include the lack of explicit evaluation criteria and limited access to tender documents, impacting a full assessment of compliance and fairness.

Score Breakdown

Legal Compliance75/100

The tender adheres to most legal compliance aspects, including a clear CPV code and a defined procedure. However, the submission deadline is quite long, which might be a concern for timely submission for some bidders, although it does not violate typical regulatory limits. The absence of stated evaluation criteria is a significant oversight. Missing reveal date is noted.

Missing reveal date
No evaluation criteria specified
Clarity80/100

The description of services is detailed and comprehensive, outlining a wide range of maintenance, repair, and compliance support. Requirements are well-documented and specific, making it relatively clear what is expected from potential bidders.

Completeness70/100

Most basic information such as title, reference, organization, estimated value, and contract duration are present. However, the inability to access tender documents hinders a complete assessment of all attached information and requirements. The contract start date matching the submission deadline is unusual and could cause confusion.

No document content available
Contract start date coincides with submission deadline
Fairness85/100

The tender allows for bidding on either the entire footprint or specific networks, which promotes fairness. The value is disclosed, and criteria, though not explicitly stated for evaluation, seem objectively described in the service requirements. Access to full documents is a concern.

No document content available
Practicality65/100

While the service requirements are detailed, the absence of information regarding e-submission mechanisms is a drawback. The contract start date coinciding with the submission deadline is impractical. Financing information is not detailed.

No e-submission specified
Contract start date coincides with submission deadline
Data Consistency90/100

Key fields such as title, reference, organization, value, and CPV code are populated. The dates are logical within the context of a tender process, though the contract start date is noted as unusual. There are no reported suspensions or disputes. The main inconsistency is the contract start date aligning with the submission deadline.

Contract start date coincides with submission deadline
Sustainability50/100

There is no explicit mention of green procurement, social aspects, innovation, or EU funding in the provided text, which limits the sustainability score.

Not green procurement
No social criteria

Strengths

Detailed service description
Clear CPV code and classification
Disclosed estimated value
Option to bid on specific networks

Concerns

Missing evaluation criteria
Inaccessible tender documents
Unusual contract start date
Lack of sustainability focus

Recommendations

1. Specify evaluation criteria clearly.
2. Provide access to all tender documents.
3. Clarify the contract start date or ensure it is distinct from the submission deadline.

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