Original Tender Description
Energia Group is a leading energy provider operating across both the Republic of Ireland (ROI) and Northern Ireland (NI), supplying electricity and gas to a broad and diverse customer base. In ROI, Energia serves over 300,000 residential and small business electricity and gas customers. In NI, its subsidiary Power NI is the largest electricity supplier, with approximately 550,000 domestic and business electricity customers. The Group also serves large industrial and commercial customers across the island, providing tailored energy solutions, including renewable energy offerings and energy efficiency services. Energia plays a central role in the island's energy transition, underpinned by a strong focus on sustainability, innovation, and customer-centric services. This procurement forms a key component of Energia's broader technology transformation strategy. As the energy sector undergoes rapid change driven by evolving customer expectations, increasing regulatory complexity, and the transition to net zero, Energia is committed to modernising its technology platforms to ensure agility, resilience, and long-term value delivery. Energia Group requires strategic partners to support us through this transformation, partnering with us to deliver both enterprise scale transformation and scalable, resilient, adaptable technology services that can support unified, efficient service across our operating markets. Please click on the below link for further information on Energia Group ("Energia"). https://www.energiagroup.com/ Energia wish to appoint a multi supplier framework agreement to provide support in the enhancement and development of new systems and business processes. This framework is intended to establish a pool of trusted, high-quality partners capable of providing both strategic and delivery focused support. Suppliers appointed to the framework will be expected to bring deep subject matter expertise, strong delivery capability, and the ability to work collaboratively with internal teams to deliver outcomes at pace. This includes supporting enterprise scale transformation initiatives as well as providing flexible, scalable resources to augment internal capability where required. The framework will enable Energia to: • Access highly skilled specialist resources to supplement internal teams and address skills gaps as they arise. • Scale delivery capacity efficiently to support both business-as-usual activity and project-based change. • Deliver end to end initiatives, from discovery and design through to implementation and transition into operation. • Maintain agility and resilience by drawing on a diverse supplier ecosystem, rather than relying on single supplier arrangements. Overall, the procurement will provide a structured, compliant mechanism through which Energia can engage strategic partners who are able to support the Group's technology transformation, enhance delivery capability, and contribute meaningfully to the successful execution of its energy transition objectives. It is Energia's intention to appoint a maximum of six (6) Suppliers under each Lot of the agreement. However, this will be at Energia's discretion, and should the quality of the responses suggest a greater competition then Energia may appoint more Suppliers than the number stated above. For the avoidance of doubt, this framework will not be 'reopened' as per the Open Framework procedure under the Act. This framework is a multi-supplier framework and those appointed will remain on the framework until the contract concludes. In the event that the appointed Suppliers on the Framework cannot provide the required resource capabilities, Energia reserves the right to step outside this framework contract and appoint a Supplier from outside the agreement. The Suppliers appointed to the Framework Lot will be contacted in the first instance, before Energia engage with a Supplier outside the Framework agreement.