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Upcoming Request for Information (RFI): Supplier & Customer Due Diligence & Know Your Customer Services

Open
Deadline
34 days left
April 30, 2026
Contract Details
Category
Other
Reference
021149-2026
Value
£1,188,000
Location
United Kingdom
Published
March 19, 2026
CPV Code
Project Timeline

Tender Published

March 10, 2026

Deadline for Questions

April 23, 2026

Submission Deadline

April 30, 2026

Contract Start Date

August 31, 2026

Budget
£1,188,000
Duration
36 months
Location
United Kingdom
Type
Other
75
Quality Score/100
Good

Original Tender Description

A request for information to understand the market’s capability, innovation, and approaches relating to due diligence activities supporting supplier onboarding, customer screening, and compliance processes for the National Wealth Fund Limited. These services may include, but are not be limited to, on-call supply chain mapping and due diligence checks, Supply chain Modern Slavery risk assessments, Financial Crime screening and Know Your Customer checks. The NWF is looking to consider the delivery models that could provide this service, such as: - SaaS / Tooling only (buyer operated); - Managed Service (supplier operated with buyer oversight) - A Hybrid (Buyer operated Tooling with Supplier support for investigation).

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Requirements & Qualifications

14 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (10)
Financial (1)
SUBMISSION REQUIREMENTS1
--Deadline: 2026-04-30T00:00:00
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS1
--No specific eligibility requirements are detailed in the provided text.
TECHNICAL CAPABILITY REQUIREMENTS10
--Capability to support due diligence activities for supplier onboarding.
--Capability to support customer screening.
--Capability to support compliance processes.
FINANCIAL REQUIREMENTS1
--Value: 1188000.0 EUR

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Documents

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75
Good

Tender Quality Score

This RFI is well-structured with clear objectives and a disclosed estimated value. However, it lacks specific evaluation criteria and details on mandatory exclusion/eligibility grounds, impacting its completeness and legal compliance.

Score Breakdown

Legal Compliance75/100

The tender has a clear reference number, organization, and CPV code. The procedure type is 'None', and the status is 'planning', indicating it's an early-stage information gathering exercise rather than a formal procurement. Deadlines are provided, but the submission deadline might be considered short given the scope. No disputes are reported. The lack of specified exclusion and eligibility grounds is a minor concern for this RFI stage.

Procedure type is 'None', indicating an RFI stage, not a formal procurement.
Clarity80/100

The description of services is clear, outlining the need for due diligence, supplier onboarding, customer screening, and compliance. The potential delivery models (SaaS, Managed Service, Hybrid) are well-defined. The AI-extracted requirements are directly derived from the description, making them understandable.

Completeness70/100

Basic information like title, reference, organization, estimated value, and contract duration are present. However, crucial details for a formal tender, such as specific mandatory exclusion grounds, eligibility requirements, and evaluation criteria, are missing. This is expected for an RFI, but it limits the completeness for a potential future procurement.

No specific mandatory exclusion grounds detailed.
No specific eligibility requirements detailed.
Fairness85/100

The estimated value is disclosed, and the RFI is open to the market to understand capabilities. The requirements are described broadly, allowing various suppliers to respond. There are no apparent tailored requirements for specific companies. The use of e-procurement is not explicitly mentioned but is implied by the platform.

Practicality65/100

The RFI provides a submission deadline and contract start date. The estimated value and duration are clear. However, information regarding e-submission is not explicitly stated, and the URL for documents is not provided, making it less practical for immediate access and submission.

No e-submission method specified.
No document URL provided.
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and deadlines are populated. The dates provided (submission deadline, contract start) are logical in sequence. There are no reported suspensions or disputes.

Sustainability50/100

The RFI does not explicitly mention any green procurement, social aspects, or innovation focus, which are common in modern tenders. It is not indicated as EU funded.

No explicit mention of green procurement.
No explicit mention of social aspects.

Strengths

Clear title and reference number
Organization and CPV code specified
Detailed description of required services and delivery models
Estimated value and contract duration disclosed

Concerns

Missing specific mandatory exclusion and eligibility grounds
No evaluation criteria specified
Lack of explicit e-submission details and document URL

Recommendations

1. For future formal tenders, clearly define mandatory exclusion and eligibility criteria.
2. Specify the evaluation criteria that will be used to assess submissions.
3. Provide a direct URL for tender documents and clarify the e-submission process.

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