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Tenders

AS Emajõe Veevärk Vehicle Repair and Maintenance Services

Open
Deadline
5 days left
April 09, 2026
Contract Details
Category
Services
Reference
307412
Value
€100,000
Location
Estonia
Published
March 18, 2026
Organization
CPV Code
Evaluation Criteria
Discount on spare parts required for maintenance and repair work from the recommended retail pricePrice
Hourly rate for car repair and maintenancePrice
Tire hotel (one set)Price
Replacement of four tiresPrice
Project Timeline

Tender Published

March 18, 2026

Deadline for Questions

April 02, 2026

Submission Deadline

April 09, 2026

Tender Opening

April 07, 2026

Contract Start Date

April 29, 2026

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Budget
€100,000
Duration
Not specified
Location
Estonia
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€265,238
Avg. Bids
2.7
Competition
Low
SME Winners
90%
843 tenders analyzed

Original Tender Description

The purpose of this tender is to find a contractor who will provide technical maintenance and repair services for vehicles of categories M1, N1, N1G, O1, and O2 used by AS Emajõe Veevärk in Tartu city during the period 30.04.2026-30.04.2028.
Electronic Submission

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Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

70%
Estimated Win ProbabilityModerate Fit

This tender for vehicle repair and maintenance services for AS Emajõe Veevärk presents a strong opportunity for a local, cost-competitive provider with a focus on reliability and efficient service delivery. While the evaluation criteria are heavily weighted towards price, a strategic approach to demonstrating technical capability and offering competitive pricing for key services will be crucial for success.

Key Winning Messages

Reliable and Cost-Effective Vehicle Maintenance Partner for AS Emajõe Veevärk

Ensuring Fleet Uptime Through Expert Repair and Proactive Maintenance

Local Expertise, Competitive Pricing, and Unwavering Commitment to Quality

Key Opportunities
Significant emphasis on price in evaluation, creating an opening for cost-leaders.
Potential for long-term relationship and repeat business given the 2-year contract duration.
Flexibility in vehicle numbers allows for scalable service delivery.
Key Challenges
Lack of explicit weighting for evaluation criteria makes precise scoring difficult to predict.

Focus on achieving the absolute lowest price for each evaluated component (hourly rate, spare parts discount, tire services) to maximize points, assuming a de facto high weighting for price.

Potential for high competition from local workshops in Tartu.

Emphasize unique selling propositions beyond price, such as superior warranty terms, faster turnaround times, or specialized diagnostic capabilities, if possible within the tender constraints.

The tender does not specify the volume of work, making precise cost estimation challenging.

Base pricing on realistic assumptions of average fleet usage and maintenance needs, while clearly stating any assumptions made in the bid. Offer tiered pricing or volume discounts if feasible.

Ideal Bidder Profile
An established, reputable automotive repair and maintenance workshop located in Tartu, with a proven track record of servicing light commercial vehicles (M1, N1, N1G, O1, O2 categories). The ideal bidder possesses strong technical expertise, a well-equipped facility, a skilled workforce, and a commitment to customer service and warranty fulfillment. They should also have a robust supply chain for spare parts and competitive pricing structures.
Key Requirements
Minimum 6-month warranty for spare parts and labor.
Service provision for M1, N1, N1G, O1, and O2 vehicle categories.
Service location within Tartu.
Compliance with all mandatory exclusion grounds and eligibility requirements.
Submission of bid in accordance with tender documents, including clarification of trade secrets and confirmation of compliance.
Competitive hourly rates, spare parts discounts, tire change, and tire hotel prices.
Key Discriminators
A demonstrably superior warranty offering beyond the minimum 6 months, e.g., 12 months on parts and labor.
A proactive maintenance schedule proposal that aims to reduce unexpected breakdowns and associated costs for AS Emajõe Veevärk.
A dedicated point of contact and streamlined communication process for AS Emajõe Veevärk's fleet manager.
Evidence of strong local community ties and a commitment to supporting local employment (though not explicitly requested, can be a subtle differentiator).
Social Value Opportunities
Commit to sourcing spare parts from suppliers with demonstrable ethical sourcing practices or a commitment to sustainability, even if not a formal requirement.
Bid Focus Areas
Hourly rate for car repair and maintenanceN/A (assumed high)

Offer the absolute lowest possible competitive hourly rate. Conduct thorough cost analysis to ensure profitability while remaining the lowest bidder.

Discount on spare partsN/A (assumed high)

Negotiate the best possible discounts with key spare parts suppliers and pass a significant portion of this discount onto AS Emajõe Veevärk. Aim for the highest discount percentage.

Replacement of four tiresN/A (assumed high)

Provide a highly competitive price for a standard set of four tire replacements. Consider offering bundled deals or slight discounts for bulk tire orders.

Tire hotel (one set)N/A (assumed high)

Offer an attractive and competitive price for tire hotel services, potentially including additional benefits like inspection or balancing.

Recommendations6
Ensure 6-Month Warranty Compliance and Consider Exceeding It
CriticalLow effort

Strictly adhere to the minimum 6-month warranty requirement for both spare parts and labor. If feasible, offer a longer warranty period (e.g., 12 months) as a subtle differentiator and a sign of confidence in service quality.

Ensures bid compliance and potentially enhances perceived value.
Aggressively Price All Evaluated Components
CriticalHigh effort

Given the lack of explicit weights and the phrasing 'The lowest value bid receives the maximum number of points', it is imperative to submit the lowest possible price for hourly rates, spare parts discounts, tire change, and tire hotel services. This requires meticulous cost analysis and supplier negotiation.

Maximizes score in the price-sensitive evaluation criteria.
Propose a Proactive Maintenance Plan
HighMed effort

While not explicitly requested, outline a proposed proactive maintenance schedule that goes beyond basic servicing. This demonstrates a commitment to fleet reliability and can help AS Emajõe Veevärk avoid costly breakdowns and downtime.

Adds value beyond price and showcases technical foresight.
Clarify Vehicle List and Potential Volume Fluctuations
HighLow effort

Request clarification from the contracting authority regarding the expected number and types of vehicles, and the typical frequency of service requests. This will help in refining costings and resource allocation.

Improves accuracy of pricing and resource planning.
Address Trade Secret Clarification and Compliance
MediumLow effort

Carefully review the tender documents for any specific requirements regarding trade secrets. Ensure all necessary clarifications are provided and compliance is explicitly confirmed as per the submission requirements.

Avoids potential disqualification due to non-compliance.
Commit to Local Sourcing and Employment
LowLow effort

If possible, subtly mention a commitment to using local suppliers for parts and employing local technicians, aligning with the spirit of local service provision.

Subtle positive impression, may resonate with the contracting authority.
Competitive Positioning
Position the bid as the most cost-effective solution without compromising on essential quality and warranty. Highlight the local presence and understanding of Tartu's operational environment. Emphasize reliability and a commitment to minimizing fleet downtime for AS Emajõe Veevärk.

Competitors

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Requirements & Qualifications

10 requirements across 5 categories

Submission (4)
Mandatory (1)
Compliance (1)
Technical (3)
Financial (1)
SUBMISSION REQUIREMENTS4
--Bidders must submit their bid in accordance with the conditions set out in the tender documents, including clarifying trade secrets and confirming compliance with the conditions.
--The tender pass is an initial confirmation of the entrepreneur's self-declaration, which contains the conditions set by the contracting authority and the format of the expected answers, but is not a document to be filled out.
--This document provides instructions for participating in the tender procedure for AS Emajõe Veevärk car repair and maintenance services, explaining the tender's basic documents and the submission deadline.
MANDATORY EXCLUSION GROUNDS1
--Bidders must submit their bid in accordance with the conditions set out in the tender documents, including clarifying trade secrets and confirming compliance with the conditions.
ELIGIBILITY REQUIREMENTS1
--Bidders must submit their bid in accordance with the conditions set out in the tender documents, including clarifying trade secrets and confirming compliance with the conditions.
TECHNICAL CAPABILITY REQUIREMENTS3
--The contracting authority AS Emajõe Veevärk is looking for a provider of car repair and maintenance services, where the evaluation will take into account hourly rates, spare parts discounts, tire change and tire hotel prices.
--The contracting authority AS Emajõe Veevärk is looking for a service provider for technical maintenance and repair services for vehicles in categories M1, N1, N1G, O1 and O2 in Tartu for the period 30.04.2026-30.04.2028, requiring at least a 6-month warranty for spare parts and labor.
--The contracting authority will provide a list of vehicles for which repair and maintenance services are needed, and notes that the number of vehicles may change during the service provision period.
FINANCIAL REQUIREMENTS1
--The contracting authority AS Emajõe Veevärk is looking for a provider of car repair and maintenance services, where the evaluation will take into account hourly rates, spare parts discounts, tire change and tire hotel prices.

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Documents

7 documents available with AI summaries

VastavustingimusedPDF
307412_vastavustingimused.pdf -- 7.5 KB

Bidders must submit their bid according to the conditions set forth in the tender documents, including explaining trade secrets and confirming compliance with the conditions.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
307412_hindamiskriteeriumid.pdf -- 4.1 KB

Contracting authority AS Emajõe Veevärk is seeking providers for car repair and maintenance services, with evaluation based on hourly rates, spare parts discounts, tire change, and tire hotel prices.

Hankepass täiendatavate selgitustegaPDF
307412_hankepass_taiendavate_selgitustega.pdf -- 70.2 KB

The tender pass is an initial self-declaration by the company, containing the contracting authority's conditions and expected response formats, but is not intended for completion.

III osa. Tehniline kirjeldusPDF
III osa Tehniline_kirjeldus.pdf -- 192.8 KB

AS Emajõe Veevärk is seeking a service provider for technical maintenance and repair services for M1, N1, N1G, O1, and O2 category vehicles in Tartu from 30.04.2026 to 30.04.2028, requiring a minimum 6-month warranty on spare parts and labor.

II osa. Lepingu tingimusedPDF
II osa_Lepingu tingimused.pdf -- 233.1 KB

This document outlines the contract terms for AS Emajõe Veevärk's vehicle repair and maintenance services, including contract documents, object, deadlines, and financing details.

I osa. Juhised pakkujatelePDF
I osa Juhised_pakkujatele.pdf -- 221.3 KB

This document provides instructions for participating in the AS Emajõe Veevärk vehicle repair and maintenance service tender, clarifying the tender's foundational documents and submission deadline.

Lisa 1. Autode tabelDOC
Lisa 1_Autode tabel.docx -- 18.9 KB

The contracting authority provides a list of vehicles requiring repair and maintenance services, noting that the number of vehicles may change during the service period.

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75
Good

Tender Quality Score

This tender for car repair and maintenance services by AS Emajõe Veevärk is generally well-structured, with clear objectives and a reasonable timeline. However, it could benefit from more explicit details on financing and a stronger emphasis on sustainability criteria.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general legal requirements, including a clear CPV code and a defined procedure. Deadlines are reasonable, and the tender is not classified as having disputes. The financing condition refers to 'Part II. Contract conditions,' which is acceptable but could be more directly stated.

Clarity80/100

The description of services required is clear, specifying vehicle categories and the service period. Requirements are documented in various parts, and evaluation criteria are mentioned as 'relative_weighting,' which is a standard approach. Conditions are generally clear.

Completeness70/100

Most basic information is present, including estimated value, duration, and contract start date. However, the financing condition is deferred to 'Part II. Contract conditions,' which slightly reduces immediate completeness. All essential documents are indicated as available.

Fairness85/100

The tender allows for full document access and discloses the estimated value. Criteria are objective (hourly rates, discounts, prices). E-submission and e-procurement are specified, indicating a fair process. There are no obvious requirements tailored to specific companies.

Practicality65/100

E-submission and e-procurement are confirmed. The contract start date is specified. Financing information is referenced in 'Part II. Contract conditions,' which is less direct than immediate disclosure. The duration is clearly defined.

Financing details are not immediately apparent and require consulting 'Part II. Contract conditions.'
Data Consistency90/100

Key fields such as title, reference, organization, value, and dates are populated. There are no indications of suspension or disputes. The dates provided (Reveal, Submission, Opening, Contract Start) are logically sequenced.

Sustainability50/100

The tender does not explicitly mention green procurement, social aspects, or innovation. It is not indicated as EU funded. This area is underdeveloped.

Lack of explicit green procurement, social, or innovation criteria.

Strengths

Clear description of services and vehicle categories
Reasonable timeline and contract start date
Use of e-procurement and e-submission
Objective evaluation criteria mentioned

Concerns

Financing details are deferred to contract conditions
Limited sustainability considerations
One document (ESPD XML) not directly analyzable by AI

Recommendations

1. Provide more direct information on financing within the main tender notice.
2. Incorporate specific sustainability or social value criteria.
3. Ensure all relevant documents are in formats easily processable by procurement platforms.

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