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Tenders

Project management support system (SynDoc) development and maintenance service II

Open
Deadline
17 days left
April 21, 2026
Contract Details
Category
Services
Reference
307117
Value
€800,000
Location
Estonia
Published
March 11, 2026
Organization
CPV Code
Evaluation Criteria
Hourly rate without VAT40%
Interview with the person proposed for the Full-stack developer role30%
Interview with the person proposed for the Senior developer / Solution architect role30%
Project Timeline

Tender Published

March 11, 2026

Deadline for Questions

April 14, 2026

Submission Deadline

April 21, 2026

Tender Opening

April 21, 2026

Contract Start Date

June 01, 2026

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Budget
€800,000
Duration
36 months
Location
Estonia
Type
Services
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€187,707
Avg. Bids
2.0
Competition
Low
SME Winners
89%
1,029 tenders analyzed

Original Tender Description

The subject of the procurement is the information system SynDoc, which was originally created for managing project documentation and exchanging information with external partners.
Electronic Submission

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Win Strategy

AI-powered analysis of this tender's requirements, opportunities, and challenges. Get strategic insights to maximize your win probability.

65%
Estimated Win ProbabilityModerate Fit

This tender for SynDoc development and maintenance requires a strong focus on cost-effectiveness and technical expertise, particularly in the interview stages for key personnel. Bidders must demonstrate a clear understanding of GDPR compliance and present a cohesive development and maintenance strategy.

Key Winning Messages

Cost-effective, high-quality development and maintenance for SynDoc, ensuring GDPR compliance.

Exceptional technical expertise demonstrated through rigorous interview performance.

A unified approach to development and maintenance, delivering a robust central project management support system.

Key Opportunities
Leverage competitive hourly rates to secure a significant portion of the evaluation score.
Prepare key personnel for structured interviews to maximize the 60% combined weight for developer roles.
Highlight existing GDPR compliance frameworks and experience in data protection measures.
Present a clear, integrated strategy for both development and maintenance, not as separate entities.
Key Challenges
Intense competition on price due to the high weight of the hourly rate.

Conduct thorough cost analysis to offer a competitive yet sustainable hourly rate. Focus on efficiency and value-added services to justify the price.

The subjective nature of interview evaluations, requiring exceptional candidate preparation.

Thoroughly vet and prepare candidates for the interviews. Conduct mock interviews focusing on technical depth, problem-solving, and alignment with tender requirements. Ensure candidates understand the SynDoc system's purpose and Elering AS's context.

Ensuring comprehensive GDPR compliance throughout the development lifecycle.

Document existing GDPR policies and procedures. Provide specific examples of technical and organizational measures implemented for data protection. Assign a dedicated GDPR point of contact if possible.

Ideal Bidder Profile
An experienced IT services company with a proven track record in software development and maintenance, particularly for project management systems. They should possess highly skilled full-stack and senior developers/solution architects capable of excelling in structured interviews and a strong understanding of GDPR. A competitive hourly rate is essential.
Key Requirements
Comprehensive development and maintenance service for SynDoc
GDPR compliance for personal data processing
Key personnel CVs with specific experience (Team Leader: 24 months experience in last 96 months, leadership of 2+ developers)
Competitive hourly rate (40% evaluation weight)
High-quality interview performance for Full-stack developer (30% evaluation weight)
High-quality interview performance for Senior developer / Solution architect (30% evaluation weight)
Confirmation of no mandatory exclusion grounds
Confirmation of eligibility requirements (reviewed conditions, possess rights/authorizations)
Key Discriminators
Demonstrated ability to seamlessly integrate development and maintenance into a single, efficient workflow.
Exceptional interview performance by key personnel, showcasing deep technical understanding and problem-solving skills.
A clear, proactive approach to GDPR compliance, going beyond minimum requirements.
A highly competitive yet sustainable hourly rate that reflects efficient delivery.
Social Value Opportunities
While not explicitly required, consider including a statement on commitment to ethical employment practices and professional development for the project team, demonstrating a responsible approach to workforce management.
Bid Focus Areas
Hourly rate without VAT40.0%

Calculate the lowest possible sustainable hourly rate that still allows for profitable delivery. Benchmark against market rates and competitor analysis. Ensure the rate is competitive enough to secure maximum points.

Interview with the person proposed for the Full-stack developer role30.0%

Select a candidate with a strong technical background and excellent communication skills. Prepare them extensively on SynDoc's potential architecture (based on available documents), common project management challenges, and GDPR implications. Emphasize problem-solving and adaptability.

Interview with the person proposed for the Senior developer / Solution architect role30.0%

Choose a candidate with proven architectural design experience and a deep understanding of system integration and scalability. Prepare them to discuss strategic approaches to developing SynDoc into a central system, risk management, and GDPR-compliant solutions. Highlight their leadership and strategic thinking.

Recommendations7
Optimize Hourly Rate Strategy
CriticalMed effort

Conduct a detailed cost-benefit analysis to determine the lowest feasible hourly rate that ensures profitability and allows for maximum points in the 40% cost evaluation. Benchmark against market data and potential competitor pricing.

Maximizes score in the highest weighted evaluation criterion.
Prepare Key Personnel for Interviews
CriticalHigh effort

Select and rigorously prepare the proposed Full-stack developer and Senior Developer/Solution Architect. Conduct mock interviews focusing on technical depth, problem-solving, GDPR knowledge, and understanding of project management systems. Ensure they can articulate their experience and approach clearly and concisely.

Secures maximum points in the 60% weighted interview criteria.
Demonstrate Integrated Development & Maintenance Approach
CriticalMed effort

Clearly articulate in the bid how development and maintenance will be managed as a unified service, not as separate functions. Present a cohesive strategy for ongoing system improvement, bug fixing, and feature enhancements.

Meets a critical tender requirement and avoids disqualification.
Evidence GDPR Compliance Expertise
CriticalMed effort

Detail specific technical and organizational measures your company employs to ensure GDPR compliance in software development. Provide examples of past projects where GDPR was a key consideration. Assign a point person for GDPR-related queries.

Meets a critical tender requirement and builds trust.
Highlight Team Leader Experience
HighLow effort

Ensure the CV for the Team Leader explicitly details at least 24 months of experience within the last 96 months and leadership of at least two developers, as per the requirement. Quantify achievements where possible.

Meets a critical eligibility requirement for key personnel.
Review Architecture Documents
MediumMed effort

Although AI analysis was not supported, make every effort to obtain and thoroughly review the provided architecture documents (Lisa 2. Arhitektuur SQL, Lisa 1. Arhitektuur SPO) to understand the existing system's technical landscape. This will inform interview preparation and proposal content.

Provides crucial context for technical discussions and proposal development.
Address Mandatory Exclusion Grounds Proactively
HighLow effort

Ensure all mandatory exclusion grounds are thoroughly checked and documented for the bidding entity and its representatives. Prepare all necessary declarations and evidence to demonstrate compliance.

Prevents immediate disqualification.
Competitive Positioning
Position the bid as offering the best value for money by combining a competitive hourly rate with demonstrably superior technical capability, as evidenced by interview performance. Emphasize efficiency and a proactive approach to system development and maintenance.

Competitors

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Requirements & Qualifications

21 requirements across 5 categories

Submission (9)
Mandatory (1)
Compliance (3)
Technical (5)
Financial (3)
SUBMISSION REQUIREMENTS9
--Bidders must confirm they have reviewed the tender conditions.
--If the bidder's representative is not the legal representative, a power of attorney must be submitted.
--The tender is for a comprehensive development and maintenance service solution for the project management support system (SynDoc).
MANDATORY EXCLUSION GROUNDS1
--Bidders and their representatives must not have any criminal convictions, tax debts, or other legal violations that would disqualify them from participating in the procurement procedure.
ELIGIBILITY REQUIREMENTS3
--Bidders must confirm they have reviewed the tender conditions.
--Bidders must confirm they possess the necessary rights and authorizations.
--If the bidder's representative is not the legal representative, a power of attorney must be submitted.
TECHNICAL CAPABILITY REQUIREMENTS5
--The tender is for a comprehensive development and maintenance service solution for the project management support system (SynDoc).
--The development and maintenance service cannot be treated separately within this project.
--The contractor must ensure that all personal data processed during software development complies with GDPR requirements, implementing necessary technical and organizational measures.
FINANCIAL REQUIREMENTS3
--The tender value is 800,000.0 EUR.
--The contract duration is 36 months.
--The bid evaluation will consider the hourly rate (40% of the score).

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Documents

11 documents available with AI summaries

VastavustingimusedPDF
307117_vastavustingimused.pdf -- 10.0 KB

Bidders must confirm they have reviewed tender conditions, possess necessary rights and authorizations, and submit a power of attorney if the tender presenter is not the legal representative.

Meeskonna CVDOC
Meeskonna CV (vorm).docx -- 52.6 KB

The contracting authority requires bidders to submit team CVs for key personnel, detailing their experience as a team leader, including at least 24 months of experience within the last 96 months and leadership of at least two developers.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
307117_hindamiskriteeriumid.pdf -- 5.0 KB

The tender evaluation criteria include the hourly rate (40%) and the quality of interviews for the full-stack developer and senior developer/solution architect roles (30% each).

Kõrvaldamise alused ja kvalifitseerimistingimusedPDF
307117_korvaldamise_alused_ja_kvalifitseerimi... -- 12.2 KB

The bidder must confirm that neither they nor their representatives have been convicted of criminal offenses, have tax arrears, or committed other violations that would disqualify them from the tender process.

Data Protection Principles_LisaDOC
Data Protection Principles (Üldised andmekait... -- 38.9 KB

The contractor must ensure that all personal data processed during software development complies with GDPR requirements, implementing necessary technical and organizational measures.

HindamismetoodikaDOC
Hindamismetoodika.docx -- 33.0 KB

The contracting authority evaluates bids on a 100-point system, considering cost (40 points) and interviews with a full-stack developer and a senior developer/solution architect (30 points each).

Hoolduslepingu projektDOC
Hoolduslepingu projekt.docx -- 35.8 KB

This document is a maintenance contract draft detailing the terms for the project management support system (SynDoc) development and maintenance service, including scope of work, remuneration, and ordering procedures.

Isikuandmete töötlemise juhisDOC
Isikuandmete töötlemise juhis.docx -- 36.2 KB

This document outlines the Contractor's obligations for processing personal data when providing Elering AS's project management support system development and maintenance services, ensuring GDPR compliance.

Juhised pakkujateleDOC
Juhised pakkujatele.docx -- 42.1 KB

This document provides instructions for bidders on conducting the public procurement procedure, clarifying the tender's foundational documents, submission process, and grounds for rejection.

Raam- ja hankelepingu projektDOC
Raam- ja hankelepingu projekt.docx -- 71.5 KB

This document is a draft framework agreement outlining the terms for software development and maintenance services, including software definitions, work descriptions, and contract principles.

Teenuse kirjeldusDOC
Teenuse kirjeldus.docx -- 53.0 KB

Elering AS is seeking a provider for the development and maintenance services of the project management support system (SynDoc), which involves evolving the existing system into a central project management support system.

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75
Good

Tender Quality Score

This tender for software development and maintenance services for Elering AS's SynDoc system is generally well-structured, with clear technical requirements and a reasonable evaluation methodology. However, it lacks explicit sustainability considerations and some practical aspects of e-submission could be improved.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, including clear procedures and CPV codes. Deadlines are reasonable. No disputes are noted. The 'Framework Agreement: WITHOUT_REOPENING_COMPETITION' characteristic is noted.

Clarity80/100

The description of the SynDoc system and the scope of work (development and maintenance as a single service) is clear. Technical requirements, including GDPR compliance and key personnel qualifications, are well-defined. Evaluation criteria are specified.

Completeness70/100

Most basic information is present, including estimated value, contract duration, and start date. Key documents like contract drafts and technical specifications are referenced. However, the 'Raamlepingu algusaeg RHRi üldandmete sektsioonis on indikatiivne' note suggests potential ambiguity regarding the definitive start date.

Indicative framework agreement start date.
Fairness85/100

The tender is open to all bidders, with objective evaluation criteria based on hourly rate and interview quality. The maximum of one participant for the framework agreement is unusual and could be perceived as restrictive, though it might be justified by the nature of a framework agreement. Full document access is implied.

Maximum of one participant for the framework agreement.
Practicality65/100

E-submission is indicated, which is positive. However, the financing condition is stated to be in a separate document ('Raam- ja hankelepingu projekt'), which could be more directly presented. The contract start date is provided but noted as indicative in another section.

Financing condition referenced in a separate document.
Indicative contract start date.
Data Consistency90/100

Key fields such as title, reference, organization, value, and deadlines are populated. Dates appear logical, and there are no reported suspensions or disputes. The 'Raamlepingu algusaeg RHRi üldandmete sektsioonis on indikatiivne' is a minor point of potential inconsistency.

Indicative framework agreement start date.
Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation. The tender is not indicated as EU funded, which limits the potential for integrated sustainability goals.

No explicit green procurement criteria.
No explicit social criteria.

Strengths

Clear technical requirements and scope of work.
Objective evaluation criteria with weighting.
Mandatory exclusion grounds and eligibility requirements are clearly stated.
E-submission and e-procurement are utilized.

Concerns

Maximum of one participant for the framework agreement.
Lack of explicit sustainability considerations.
Indicative contract start date and financing condition referenced in separate documents.

Recommendations

1. Clarify the definitive contract start date and integrate financing details more directly.
2. Consider incorporating sustainability criteria (e.g., green IT, social impact) into future tenders.
3. Review the justification for a maximum of one participant in the framework agreement.

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