Tenders

Brockenhurst College ~ Catering Tender

Open

Deadline

48 days left

May 22, 2026

Contract Details

Original Tender Description

Requirement to provide catering and hospitality services for Brockenhurst College, including The Hard Brock Restaurant & The Hard Brock Coffee. Contract duration of 3 years (August 2026 - August 2029), with an option to extend for a further 3 years. Seeking innovative and environmentally sensitive proposals. Current annual revenue approx. £380,000, with significant potential for growth. Focus on high-quality service, customer engagement, sustainability, and social value. TUPE is expected to apply. PSQ document available on Delta eSourcing portal.

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Requirements & Qualifications

28 requirements across 5 categories

Submission (3)

Mandatory (1)

Compliance (3)

Technical (19)

Financial (2)

SUBMISSION REQUIREMENTS3

--Submit a tender response via the Delta eSourcing portal (litmustms.co.uk).

--Adhere to the submission deadline of May 22, 2026, at 00:00:00.

--Provide all information and documentation as requested in the PSQ Document.

MANDATORY EXCLUSION GROUNDS1

--No explicit mandatory exclusion grounds are mentioned in the provided tender description. Bidders should refer to the PSQ Document and general public procurement regulations.

ELIGIBILITY REQUIREMENTS3

--Must be a legal entity capable of providing catering and hospitality services.

--Must be able to commit to a contract duration of 3 years with an option for a further 3-year extension.

--Must meet all additional eligibility requirements detailed in the PSQ Document.

TECHNICAL CAPABILITY REQUIREMENTS19

--Provide comprehensive catering and hospitality services for Brockenhurst College, covering the entire contract.

--Deliver services at The Hard Brock Restaurant & The Hard Brock Coffee locations within Brockenhurst College.

--Meet the requirements of the specification from contract commencement (August 1, 2026).

--Propose initiatives and innovations for all catering services across both locations.

--Propose high-quality service levels that significantly improve current standards.

--Develop a new food service and coffee offer.

--Ensure consistent high standards of food operations across both locations.

--Implement regular customer engagement using digital platforms and social media.

--Ensure service improvement through marketing, offer alignment against customer profiling, and a full understanding of demographics.

--Meet the needs of students, staff, visitors, and the new senior team with new standards of operation.

--Propose innovations and proposals for making the contract more environmentally sensitive and carbon neutral.

--Work to deliver best environmental practices for Brockenhurst College, mirroring the college’s sustainability approach.

--Evidence significant steps towards carbon neutrality.

--Provide demonstrable plans to achieve carbon neutrality targets throughout the contractual term.

--Report on sustainability and social value during management review meetings.

--Offer progressive and forward-thinking terms and conditions of employment and recognition for catering operatives.

--Ensure the staffing establishment is always complete.

--Implement strategies to minimize staff turnover.

--Be prepared to manage catering for an average of 2,700 students daily, with anticipated increases of 200 students in 2026/27 and subsequent years.

FINANCIAL REQUIREMENTS2

--Be prepared for the contract to operate on a guaranteed basis (return or subsidy).

--Be prepared to consider investment to significantly increase sales, if proposed by the bidder.

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Documents

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