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(NU/1589 – 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)

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Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
May 26, 2021
Contract Details
Category
Restricted Procedure
Reference
012632-2021
Value
£48,600
Location
United Kingdom
Published
April 20, 2026
Organization
Newcastle University
CPV Code
Project Timeline

Tender Published

June 07, 2021

Deadline for Questions

May 19, 2021

Submission Deadline

May 26, 2021

View Original
Budget
£48,600
Duration
Not specified
Location
United Kingdom
Type
Restricted Procedure

Original Tender Description

VOICE was established by Newcastle University to capture the vast experience and mental capital of the public. The digital platform was launched in Autumn 2016, and has revolutionised the ways in which members of the public can contribute their experience, ideas, insights and vision to benefit research and innovation, especially around ageing and demographic change. The existing VOICE digital platform, www.voice-global.org, has allowed us to significantly scale our activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public’s ideas and knowledge. We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform. The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support – as well as implementing improvements and developing new functionality. The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

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