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Provision of a fully bilingual (Welsh and English) HR Information System (HRIS)

Open
Deadline
19 days left
May 04, 2026
Contract Details
Category
Restricted Procedure
Reference
005456-2026
Value
£150,000
Location
Wales, United Kingdom
Published
April 08, 2026
Organization
CPV Code
Project Timeline

Tender Published

January 21, 2026

Deadline for Questions

April 27, 2026

Submission Deadline

May 04, 2026

Contract Start Date

May 04, 2026

Budget
£150,000
Duration
36 months
Location
Wales
Type
Restricted Procedure
59
Quality Score/100
Fair

Original Tender Description

The purpose of this procurement is to select and implement a modern, secure, fully bilingual (Welsh and English) Human Resources Information System (HRIS) that will replace Social Care Wales’s current HR platform (Ciphr). The new system must improve and streamline HR processes, support efficient workforce management, ensure legal compliance with Welsh language standards, and provide better user experience for employees, managers, and HR teams. It aims to deliver a solution that enables a smooth, well‑managed implementation ready for Day‑1 operation on 1 September 2026.

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Requirements & Qualifications

23 requirements across 5 categories

Submission (4)
Mandatory (1)
Compliance (4)
Technical (12)
Financial (2)
SUBMISSION REQUIREMENTS4
--Complete and submit Appendix 1 - WPSQ (Welsh Public Sector Questionnaire).
--Complete and submit the Form of Tender (Appendix 5).
--Submit the proposal by the deadline: 2026-05-05T00:00:00+01:00.
MANDATORY EXCLUSION GROUNDS1
--Bidders must not be subject to any mandatory exclusion grounds as defined by public procurement regulations.
ELIGIBILITY REQUIREMENTS4
--Complete and submit Appendix 1 - WPSQ (Welsh Public Sector Questionnaire).
--Demonstrate qualifications and eligibility as required by Appendix 1 - WPSQ.
--Meet legal and financial capacity conditions detailed in Appendix 1 - WPSQ.
TECHNICAL CAPABILITY REQUIREMENTS12
--Provide a modern Human Resources Information System (HRIS).
--Provide a secure HRIS.
--Provide a fully bilingual (Welsh and English) HRIS.
FINANCIAL REQUIREMENTS2
--Meet financial capacity conditions detailed in Appendix 1 - WPSQ.
--Demonstrate financial capacity commensurate with an estimated contract value of 150,000 EUR.

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Documents

3 documents available with AI summaries

OCDS RecordDOC
005456-2026_ocds_record.json

This OCDS record provides structured data detailing the planning phase of Social Care Wales's procurement for a new bilingual HRIS, including buyer information.

OCDS Release PackageDOC
005456-2026_ocds_release.json

This document contains the official Open Contracting Data Standard (OCDS) release package for Social Care Wales's restricted procurement of a modern, secure, and bilingual Human Resources Information System (HRIS).

Official PDF VersionPDF
005456-2026_official.pdf

This notice announces Social Care Wales's restricted procurement for a modern, secure, fully bilingual (Welsh and English) HR Information System (HRIS) to replace their current platform, with an estimated value of £125,000 and a Day-1 operation target of 1 September 2026.

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59
Fair

Tender Quality Score

This tender presents a clear need for a bilingual HRIS with good documentation of requirements, but suffers from critical omissions regarding evaluation criteria, electronic submission, and significant data inconsistencies.

Score Breakdown

Legal Compliance75/100

The tender defines the procedure type and CPV codes appropriately, and provides a reasonable timeframe for submission. However, the reveal date is missing, and the specific code for the 'Competitive flexible procedure' is not provided, which slightly impacts full transparency and clarity on the exact legal framework.

Missing reveal date
Specific code for 'Competitive flexible procedure' is not provided
Clarity65/100

The tender's description and AI-extracted requirements are very clear, unambiguous, and well-documented, including specific technical and functional needs like bilingualism and branding adherence. However, a critical flaw is the explicit absence of specified evaluation criteria, making it difficult for bidders to understand how their proposals will be judged.

No evaluation criteria specified
Completeness70/100

Most basic information, financial details, and duration are provided. Requirements are extensively detailed and refer to numerous supporting documents. However, the tender is incomplete due to the absence of evaluation criteria and one document failing to download. The contract start date also appears ambiguous/inconsistent.

No evaluation criteria specified
One tender document (Lot L-13) failed to download
Fairness55/100

The tender discloses its value and provides a reasonable preparation period. However, the lack of specified evaluation criteria introduces significant potential for subjectivity and reduces transparency for bidders. The absence of electronic submission capabilities also creates a barrier to equal access, and one document failing to download slightly hinders full document access.

No evaluation criteria specified
No electronic submission (e-submission)
Practicality35/100

This tender faces significant practicality issues. The absence of electronic submission is a major drawback for modern procurement processes. Furthermore, the contract start date being identical to the submission deadline is highly impractical and likely an error, indicating a fundamental flaw in the timeline planning.

No electronic submission (e-submission)
Contract start date is identical to the submission deadline, which is highly impractical/erroneous
Data Consistency45/100

The tender exhibits notable data inconsistencies. The most critical issue is the contract start date being identical to the submission deadline. There is also a minor discrepancy in the submission deadline between the basic information and AI-extracted requirements. Additionally, the 'Liable Person' field is empty, and specific codes for the procedure type are missing.

Contract start date is identical to the submission deadline
Minor discrepancy in submission deadline (basic info vs. AI-extracted)
Sustainability50/100

The tender does not explicitly incorporate green procurement, broader social criteria (beyond the functional Welsh language requirement), or innovation focus. While the requirement for a fully bilingual Welsh and English system has a significant social and cultural dimension for public services in Wales, it is not framed as a general sustainability criterion.

No explicit green procurement criteria
No explicit innovation focus

Strengths

Clear and detailed description of the HRIS purpose and requirements
Estimated value and contract duration are clearly disclosed
Ample time provided for bid preparation (over 3 months)
Comprehensive list of supporting documents available
Appropriate CPV code assigned

Concerns

Critical absence of specified evaluation criteria
Lack of electronic submission capabilities
Significant inconsistency with contract start date matching submission deadline
One tender document failed to download, hindering full access
Missing reveal date and specific procedure codes

Recommendations

1. Immediately publish clear and objective evaluation criteria to ensure fairness and transparency.
2. Implement electronic submission to modernize the process and enhance equal access for bidders.
3. Correct the contract start date to reflect a realistic timeline post-award and ensure data consistency.

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