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UK_1184- UX Research and Digital Design services

Open
Deadline
23 days left
May 13, 2026
Contract Details
Category
Open Procedure
Reference
035227-2026
Value
£800,000
Location
Inner London - East, United Kingdom
Published
April 13, 2026
Organization
CPV Code
Project Timeline

Tender Published

April 17, 2026

Deadline for Questions

May 06, 2026

Submission Deadline

May 13, 2026

Contract Start Date

June 07, 2026

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Budget
£800,000
Duration
12 months
Location
Inner London - East
Type
Open Procedure

Original Tender Description

The British Council is seeking to appoint a single supplier to provide UX research, information architecture, and digital design services. The appointed supplier will deliver specialist UX and design services to support a rolling programme of enhancements, including UX audits, user research, usability testing, information architecture improvements, wireframing, prototyping, accessible and responsive UI design, design system development, and developer handover documentation. The website is built using Craft CMS and all design outputs must be compatible with the existing CMS architecture, supporting modular, scalable, and reusable components. Work will be commissioned on a project or call-off basis in line with agreed governance and business priorities. The objectives of this engagement are to improve user experience and clarity across key journeys, strengthen accessibility compliance (including WCAG 2.2 AA), increase engagement and conversion performance, ensure sustainable and future-proof design solutions, and enable effective collaboration across internal teams and external partners.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
035227-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
035227-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
035227-2026_official.pdf

No summary available for this document.

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