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This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
January 22, 2021
Contract Details
Category
Restricted Procedure
Reference
011836-2021
Value
£110,000
Location
South East England, United Kingdom
Published
April 12, 2026
CPV Code
Project Timeline

Tender Published

May 27, 2021

Deadline for Questions

January 15, 2021

Submission Deadline

January 22, 2021

View Original
Budget
£110,000
Duration
Not specified
Location
South East England
Type
Restricted Procedure

Original Tender Description

A maintenance and support contract is required for the DS3000 Integrated Communications Control System (ICCS) used by the Thames Valley Fire Control Service. The maintenance and support contract will be required to cover both the server installation which provides the service to the Control room and the client desktop appliances which are utilised in the control room. The DS3000 ICCS is a safety critical system, key to delivering an efficient call handling, mobilisation and incident support function to the Thames Valley Fire Control Service as part of its response to ‘999’ and other ‘emergency’ calls. The contract must provide for the rectification of both hardware and software faults affecting the system and allow for the introduction of new functionality through the application of upgrades and the upgrading of security software meeting the requirements for access to the Airwave radio system and, in the future the Emergency Service’s Network.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

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