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Tenders

Provision of an IT Service Management (ITSM) Solution

Open
Deadline
16 days left
April 28, 2026
Contract Details
Category
Open Procedure
Reference
032423-2026
Value
£502,800
Location
Northern Ireland, United Kingdom
Published
April 05, 2026
CPV Code
Project Timeline

Tender Published

April 09, 2026

Deadline for Questions

April 21, 2026

Submission Deadline

April 28, 2026

Contract Start Date

May 31, 2026

View Original
Budget
£502,800
Duration
48 months
Location
Northern Ireland
Type
Open Procedure

Original Tender Description

The Northern Ireland Assembly Commission seeks to procure a supplier to design, implement, and deliver a centralised, cloud-based Commercial Off-the-Shelf (COTS) IT Service Management (ITSM) solution. The solution should provide a consistent interface for IT service users, improve operational efficiency, streamline service delivery through automation, enhance organisational resilience, offer real-time reporting and analytics, enable accurate asset visibility and control, and ensure change control policies are adhered to.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
032423-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
032423-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
032423-2026_official.pdf

No summary available for this document.

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