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NHS Urgent & Emergency Care (UEC) Managed Telephony Services

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
July 31, 2026
Contract Details
Category
Other
Reference
066445-2026
Value
Not disclosed
Location
Inner London - East, United Kingdom
Published
August 08, 2026
Organization
CPV Code
Project Timeline

Tender Published

July 14, 2026

Deadline for Questions

July 24, 2026

Submission Deadline

July 31, 2026

Contract Start Date

January 01, 2029

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Budget
Not disclosed
Duration
60 months
Location
Inner London - East
Type
Other

Original Tender Description

NHS England is undertaking further preliminary market engagement to inform the potential development of a future procurement for NHS 111, 119 and 999 National Managed Telephony Infrastructure Services pending a procurement for the required and related services, anticipated to be conducted during 2027/28. For the purposes of the engagement, the services are separated into the following Lots. Lot A – Hosting and Routing (Inbound Services) Lot B – Contact Centre as a Service (CCaaS) - Cloud Services This stage of the preliminary market engagement invites interested parties to submit their response to a Request For information (RFI). Participation in this preliminary market engagement is voluntary and non-binding, not a commitment to procure, not part of any formal evaluation and not a condition of participation in any future procurement. No supplier will be advantaged or disadvantaged by choosing to participate or not participate. Any future procurement (if progressed) will be conducted in line with applicable public procurement legislation. The estimated contract dates are not defined at this stage; therefore the dates indicated in the Notice are for illustrative purposes only.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
066445-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
066445-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
066445-2026_official.pdf

No summary available for this document.

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