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Managed Security Operation Centre

Open
Deadline
121 days left
July 26, 2026
Contract Details
Category
Restricted Procedure
Reference
010987-2026
Value
£1,850,000
Location
United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

February 06, 2026

Deadline for Questions

July 19, 2026

Submission Deadline

July 26, 2026

Contract Start Date

July 26, 2026

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Budget
£1,850,000
Duration
36 months
Location
United Kingdom
Type
Restricted Procedure
58
Quality Score/100
Fair

Original Tender Description

FSCS is seeking to procure a new outsourced hybrid outsourced Security Operations Centre, providing UK-based 24/7 Managed Detection and Response (MDR), Digital Forensics and Incident Response (DFIR) and Cyber Threat Intelligence (CTI) capabilities. The supplier will need to integrate with our existing SIEM and EDR/XDR capabilities as well as our IT ticketing system.

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Requirements & Qualifications

16 requirements across 5 categories

Submission (3)
Mandatory (1)
Compliance (2)
Technical (9)
Financial (1)
SUBMISSION REQUIREMENTS3
--Interested parties must register for the PSQ.
--The PSQ must be submitted via Delta-esourcing.
--The submission deadline is 2026-07-27T00:00:00+01:00.
MANDATORY EXCLUSION GROUNDS1
--Specific mandatory exclusion grounds are not detailed in the provided information. Interested parties must register for the PSQ to access full participation conditions, which would include these details.
ELIGIBILITY REQUIREMENTS2
--Interested parties must register for the PSQ (Pre-Qualification Questionnaire) to access full participation conditions.
--Suppliers must submit a PSQ (Pre-Qualification Questionnaire).
TECHNICAL CAPABILITY REQUIREMENTS9
--Provide a new outsourced hybrid Security Operations Centre (SOC).
--The service must be UK-based.
--The service must be available 24/7.
FINANCIAL REQUIREMENTS1
--Specific financial requirements for bidders (e.g., minimum turnover, financial stability) are not detailed in the provided information.

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Documents

5 documents available with AI summaries

Lot L-3HTM
L-3.html

This document outlines a tender from the Financial Services Compensation Scheme for a UK-based 24/7 outsourced hybrid Security Operations Centre, requiring MDR, DFIR, and CTI capabilities with integration into existing systems, and details the competitive flexible procedure, estimated value, contract dates, award criteria, and the requirement to submit a PSQ.

OCDS RecordDOC
010987-2026_ocds_record.json

This OCDS record provides structured data about the Financial Services Compensation Scheme's (FSCS) tender for a UK-based 24/7 outsourced hybrid Security Operations Centre (MDR, DFIR, and CTI), requiring integration with existing systems.

OCDS Release PackageDOC
010987-2026_ocds_release.json

The Financial Services Compensation Scheme Limited (FSCS) is seeking a UK-based 24/7 outsourced hybrid Security Operations Centre (SOC) to provide Managed Detection and Response (MDR), Digital Forensics and Incident Response (DFIR), and Cyber Threat Intelligence (CTI), requiring integration with existing SIEM, EDR/XDR, and IT ticketing systems.

Official PDF VersionPDF
010987-2026_official.pdf

This tender notice from FSCS seeks a UK-based 24/7 outsourced hybrid Security Operations Centre providing MDR, DFIR, and CTI, requiring integration with existing systems, and interested suppliers must submit a PSQ via Delta-esourcing.

Tender NoticeHTM
010987-2026.html

FSCS is procuring a UK-based 24/7 outsourced hybrid Security Operations Centre (SOC) for Managed Detection and Response (MDR), Digital Forensics and Incident Response (DFIR), and Cyber Threat Intelligence (CTI), requiring integration with existing SIEM, EDR/XDR, and IT ticketing systems.

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58
Fair

Tender Quality Score

Overall, the tender documentation is clear on technical requirements but has significant deficiencies regarding evaluation criteria, financial requirements, and contract start date, impacting transparency and practicality.

Score Breakdown

Legal Compliance75/100

Generally compliant with basic procedural structure, but the initial lack of detailed mandatory exclusion grounds and financial requirements, along with the highly impractical contract start date, are minor concerns. The procedure type and CPV code are appropriate.

Missing specific mandatory exclusion grounds and financial requirements in initial public notice.
Contract start date is identical to the submission deadline, which is legally and practically unsound.
Clarity60/100

The technical description of the required SOC services is clear and unambiguous. However, the critical absence of specified evaluation criteria significantly reduces overall clarity for potential bidders. Full eligibility and financial requirements are also not immediately clear.

No evaluation criteria specified, making it difficult for bidders to understand assessment methods.
Full eligibility and financial requirements are not detailed, requiring PSQ registration.
Completeness65/100

Basic information such as title, reference, organization, value, duration, and CPV code is complete. However, crucial details like evaluation criteria, comprehensive eligibility/financial requirements, and specifics on how the tender is 'Divided into Parts' are missing from the initial overview.

Missing evaluation criteria.
Mandatory exclusion grounds and financial requirements are not fully detailed.
Fairness50/100

The absence of clear and objective evaluation criteria is a critical flaw that severely impacts fairness and transparency, as bidders cannot understand how their proposals will be judged. While e-submission is supported and the PSQ preparation deadline is reasonable, this single issue significantly undermines the fairness of the process.

No evaluation criteria specified, leading to a lack of transparency and potential for subjective evaluation.
Practicality60/100

Electronic submission via Delta-esourcing is a positive aspect. However, the contract start date being identical to the submission deadline is a major practical flaw, indicating an error in the tender setup. No direct document URL is provided, though the e-sourcing platform implies online access.

Contract start date is identical to the submission deadline, which is highly impractical.
Data Consistency40/100

The most significant inconsistency is the contract start date being the same as the submission deadline, which is a critical logical error. There's also a minor discrepancy in the submission deadline time and a contradiction regarding the 'Value Classified' status when a value is provided.

Contract start date is identical to the submission deadline.
Minor inconsistency in submission deadline time (2026-07-26 23:00:00 vs 2026-07-27T00:00:00+01:00).
Sustainability20/100

The tender does not explicitly incorporate any green procurement, social aspects, or innovation focus in its description or requirements. It is also not indicated as EU funded, which often implies higher sustainability standards.

No explicit green procurement criteria.
No explicit social criteria.

Strengths

Clear technical description of the required SOC services.
Estimated value and contract duration are specified.
Electronic submission via Delta-esourcing is supported.
Ample time for PSQ preparation (from reveal to submission).
CPV code and NUTS code are provided.

Concerns

Missing evaluation criteria, critically impacting clarity and fairness.
Contract start date is identical to the submission deadline, indicating a significant error.
Incomplete initial requirements, with crucial details deferred to PSQ registration.
Lack of sustainability, social, or innovation criteria.
No details provided on how the tender is 'Divided into Parts'.

Recommendations

1. Immediately publish clear and objective evaluation criteria to ensure transparency and fairness.
2. Correct the contract start date to a realistic date after the award decision.
3. Provide more comprehensive details on mandatory exclusion grounds and financial requirements upfront, or clearly state where these can be found within the PSQ documents.

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