Tenders

Housing Support Service for Vulnerable Adults

Open
Deadline
50 days left
April 23, 2026
Contract Details
Category
Other
Reference
017623-2026
Value
£4,860,000
Location
Outer London - South, United Kingdom
Published
February 24, 2026
CPV Code
Project Timeline

Tender Published

February 26, 2026

Deadline for Questions

April 16, 2026

Submission Deadline

April 23, 2026

Contract Start Date

March 31, 2027

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Budget
£4,860,000
Duration
36 months
Location
Outer London - South
Type
Other
75
Quality Score/100
Good

Original Tender Description

Sutton Council intends to commission a housing support service for single adults, aged 18 years and above, who are experiencing, or are at risk of, homelessness, and are vulnerable due to mental health needs, substance misuse problems, experience of domestic abuse, or have a history of offending. This service will provide: Short-term housing support to 119 units of supported accommodation that differ in size and location. Short-term floating support to 40 individuals per annum who are living in other types of accommodation, including temporary accommodation, social housing and private rented accommodation. These individuals will likely have complex needs with dual or multiple diagnoses and will require support with tenancy sustainment or resettlement. The Provider shall have the additional responsibility for carrying out housing management of furnished supported accommodation and to provide an out-of-hours concierge service. These additional services will be funded through Housing Benefit eligible rent and not through the housing support contract. This service will support vulnerable adults to live independently through the provision of housing related support and/or supported accommodation and to participate in a planned and seamless journey towards independent living. The service will promote recovery and facilitate social inclusion and wellbeing. The provision of high quality housing support is key to achieving the Council's ambition for Sutton to be 'an inclusive place for everyone' and to ensure that more people in Sutton are living in 'quality and affordable housing' by working to prevent homelessness and support vulnerable people who become homeless. This procurement is being conducted as a light touch contract under Section 9 of the procurement Act 2023, for services specified in Schedule 1 of the Procurement Regulations 2024.

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Requirements & Qualifications

24 requirements across 5 categories

Submission (3)
Mandatory (1)
Compliance (8)
Technical (8)
Financial (4)
SUBMISSION REQUIREMENTS3
--Bids must be submitted by the deadline of 2026-04-23T00:00:00.
--Requirements are to be provided in English, Estonian, Latvian, Polish, and Lithuanian.
--The procurement is conducted as a light touch contract under Section 9 of the procurement Act 2023, for services specified in Schedule 1 of the Procurement Regulations 2024.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS8
--Must be able to provide housing support services for single adults aged 18+ experiencing or at risk of homelessness.
--Must be able to support vulnerable individuals with mental health needs, substance misuse problems, experience of domestic abuse, or a history of offending.
--Must be able to provide short-term housing support to 119 units of supported accommodation.
TECHNICAL CAPABILITY REQUIREMENTS8
--Proven experience in delivering housing support services to vulnerable adults.
--Demonstrated ability to manage supported accommodation units.
--Capacity to deliver floating support services.
FINANCIAL REQUIREMENTS4
--The contract value is 4,860,000 EUR.
--The duration of the contract is 36 months.
--Bidders must demonstrate financial stability to deliver the service over the contract duration.

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Documents

No processed documents available for this tender.

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75
Good

Tender Quality Score

This tender for Housing Support Service for Vulnerable Adults is generally well-structured, with a clear description of services and estimated value. However, it lacks specific evaluation criteria and details on document access, impacting completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with general procurement regulations, referencing the Procurement Act 2023 and Procurement Regulations 2024. The CPV code is appropriate. The procedure is open. However, the absence of specified evaluation criteria and potential issues with the submission deadline's reasonableness (given the lack of document content) could raise minor concerns.

Missing evaluation criteria
Deadline may be too short (due to lack of document content)
Clarity80/100

The description of the service is clear and detailed, outlining the target demographic, service types (supported accommodation and floating support), and the provider's responsibilities. The objectives of the service are well-articulated. The AI-extracted requirements are also clearly listed.

Completeness70/100

Most basic information is present, including title, reference, organization, description, estimated value, duration, and contract start date. However, the critical absence of accessible tender documents and specified evaluation criteria significantly impacts completeness.

No document content available
Missing evaluation criteria
Fairness85/100

The tender is an open procedure, which promotes fairness. The estimated value is disclosed, and the criteria for eligibility and technical capability appear objective. There is no indication of requirements tailored to specific companies. The main concern is the lack of readily available tender documents, which could hinder full access for potential bidders.

No document content available
Practicality65/100

The tender specifies a contract start date and duration. However, the lack of information regarding e-submission and the absence of accessible tender documents make the submission process less practical. Financing information is implicitly linked to Housing Benefit, but explicit details are missing.

No e-submission specified
No document content available
Data Consistency90/100

Key fields such as title, reference, organization, estimated value, and dates are populated. There are no reported disputes or suspensions. The dates provided (submission deadline, contract start) are logically sequenced.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, innovation focus, or EU funding. This indicates a lack of emphasis on sustainability criteria.

Not green procurement
No social criteria

Strengths

Clear and detailed service description
Appropriate CPV code and NUTS code
Disclosed estimated value and contract duration
Open procedure for broad participation

Concerns

Lack of accessible tender documents
Missing evaluation criteria
No explicit sustainability considerations
Unclear e-submission process

Recommendations

1. Provide full access to all tender documents.
2. Clearly define and publish the evaluation criteria.
3. Incorporate sustainability and social value aspects into the tender.

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