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Supply of Second line STS Support Services

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
February 23, 2022
Contract Details
Category
Restricted Procedure
Reference
005075-2022
Value
£3,550,000
Location
North West England, United Kingdom
Published
May 13, 2026
CPV Code
Project Timeline

Tender Published

February 23, 2022

Deadline for Questions

February 16, 2022

Submission Deadline

February 23, 2022

Budget
£3,550,000
Duration
Not specified
Location
North West England
Type
Restricted Procedure

Original Tender Description

United Utilities (UU) Strategic Telemetry System (STS) is a mission critical system deployed to enable the remote monitoring and control of UU assets from the ICC. UU's current install is Schneider's GeoSCADA system. The scope of the agreement will be the support and maintenance of our STS. The agreement allows for a 24x7x365 incident coverage. UU will provide the first response with 2nd Line support being provided. The scope covers: • Software Services - Bug fix and test • Service management • Incident management • Monitoring and support - Master System to enable remote diagnosis for chronic remote telemetry unit (RTU) failure.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

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